Emotion Tulum Hotel

2.5 star property
Boardwalk/promenade hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

Photo gallery for Emotion Tulum Hotel

Porch
Triple Room, Refrigerator | Iron/ironing board, free WiFi
Breakfast buffet
View from property
Reception
Reviews
7.0

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Av. Tulum 32, entre Osiris y Beta Sur, Tulum, QROO, 77760
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)90 min drive

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Room options

Quadruple Room, 2 Queen Beds, Refrigerator

  • 237 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, Refrigerator

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Triple Room, Refrigerator

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the neighborhood

Tulum

Located in Tulum City Center within 2 miles (3 km) of Tulum National Park, Emotion Tulum Hotel is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 8-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 46-min drive, 25.2 mi/40.5 km<br /> Cancun Intl. Airport (CUN): 91-min drive, 73.2 mi/117.9 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • BABEL Café - 1 min walk
  • Las Hijas de la Tostadas - 1 min walk
  • El Grifo Tulum - 2 min walk
  • tulum.caSa - 2 min walk
  • Bonita Burgers - 1 min walk

About this property

Emotion Tulum Hotel

Boardwalk/promenade hotel with rooftop terrace and 24-hour front desk
Guests of Emotion Tulum Hotel enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. There's discounted offsite parking and an airport shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include a library, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include refrigerators, ceiling fans, and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Rooftop terrace

Spa

  • Massage

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 5 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 5 per pet, per day
  • Credit card charges are subject to a surcharge of 6 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Emotion Tulum
Emotion Tulum Hotel Hotel
Emotion Tulum Hotel Tulum
Emotion Tulum Hotel Hotel Tulum

Frequently asked questions

Is free cancellation available at Emotion Tulum Hotel?

Emotion Tulum Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Emotion Tulum Hotel?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Emotion Tulum Hotel on May 16, 2024 start from $50.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Emotion Tulum Hotel?

This hotel is situated in Tulum City Center, just steps from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Emotion Tulum Hotel?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available (reservations required).

Is there a spa at Emotion Tulum Hotel?

Spa services at the hotel include massages.

Does Emotion Tulum Hotel feature a casino at the property?

No, Emotion Tulum Hotel doesn't have a casino.

Is there an indoor pool at Emotion Tulum Hotel?

No, there is no indoor pool at this hotel.

Is Emotion Tulum Hotel good for couples?

Couples will appreciate amenities like a bar, a restaurant, and massages at this hotel.

Does Emotion Tulum Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Emotion Tulum Hotel have a restaurant with a breakfast menu?

No, Emotion Tulum Hotel doesn't have a restaurant that serves breakfast.

Does Emotion Tulum Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Emotion Tulum Hotel for a fee of USD 5 per pet, per day.

Does Emotion Tulum Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Emotion Tulum Hotel?

The closest major airport to Emotion Tulum Hotel is Tulum Intl. Airport (TQO), which is 25.2 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Emotion Tulum Hotel?

No, there aren't any guestrooms with balconies at Emotion Tulum Hotel.

Emotion Tulum Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Morgan, San Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
Stayed 1 night in Jan 2020

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Barbara, Felton CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel with amazingly helpful staff
We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
Stayed 2 nights in Jan 2018

4/10 Poor

Jess

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location but very noisy
The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.

4/10 Poor

Verified traveler

Disliked: Room comfort
Good staff but no hot water
Staff were great but there was no hot water in the shower

4/10 Poor

Verified traveler

Liked: Cleanliness
Good value, right in town, no frills
Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.

8/10 Good

Kathleen, Toronto

Liked: Staff & service
Good option for Tulum Pueblo
Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, room comfort
Decent budget hotel
I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel