Emotion Tulum Hotel

Boardwalk/promenade hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Quadruple Room, 2 Queen Beds, Refrigerator | Iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Pet friendly
Bar
Housekeeping
Laundry
24/7 front desk

Explore the area

Av. Tulum 32, entre Osiris y Beta Sur, Tulum, QROO, 77760

Tulum National Park
‪6 min drive‬
Tulum Mayan Ruins
‪8 min drive‬
Playa Paraiso
‪10 min drive‬
Tulum Intl. Airport (TQO)
‪55 min drive‬

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Room options

Quadruple Room, 2 Queen Beds, Refrigerator

237 sq ft
Sleeps 5
2 Queen Beds

Standard Room, Refrigerator

172 sq ft
Sleeps 3
1 Queen Bed

Triple Room, Refrigerator

194 sq ft
Sleeps 4
1 Queen Bed and 1 Twin Bed

About the neighborhood

Tulum

Located in Tulum City Center, Emotion Tulum Hotel is within a few miles (5 km) of popular sights such as Tulum National Park and Tulum Mayan Ruins. This 3-star hotel has 8 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

Gran Cenote - 6 min drive - 3.1 miles
Tulum National Park - 6 min drive - 3.1 miles
Tulum Mayan Ruins - 8 min drive - 2.9 miles
Tulum Beach - 9 min drive - 4.8 miles
Playa Paraiso - 10 min drive - 4.4 miles

Getting around

Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

‪Las Hijas de la Tostadas - ‬1 min walk
‪La Gloria de Don Pepe - ‬3 min walk
‪Bonita Burgers - ‬1 min walk
‪El Takazo Jr. - ‬2 min walk
‪La Fournee - ‬1 min walk

About this property

Emotion Tulum Hotel

Boardwalk/promenade hotel with a rooftop terrace and a 24-hour front desk

Guests of Emotion Tulum Hotel enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. There's discounted offsite parking and an airport shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a library, express check-in, and express check-out.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include refrigerators, ceiling fans, and free toiletries.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Similar properties

Pool
Kitchen
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Offsite parking; reservations required and discounts available
Roundtrip airport shuttle (surcharge)

Food and drink

A bar/lounge
A restaurant
Coffee and tea in common areas

Things to do

Bicycle rentals
Library

Family friendly

Babysitting (surcharge)
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Barbecue grill
Garden
On the boardwalk/promenade
Picnic area
Rooftop terrace

Spa

Massage

Designated smoking areas
Reception hall

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Limited room service
Refrigerator

Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 6 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 5 per pet, per day
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 5 per pet, per day
Credit card charges are subject to a surcharge of 6 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Check-in: 3 PM
Check-out: 12:30 PM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Emotion Tulum

Emotion Tulum Hotel Hotel

Emotion Tulum Hotel Tulum

Emotion Tulum Hotel Hotel Tulum

Frequently asked questions

Is free cancellation available at Emotion Tulum Hotel?

Emotion Tulum Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Emotion Tulum Hotel?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Emotion Tulum Hotel on Jul 26, 2025 start from $40.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Emotion Tulum Hotel?

This hotel is situated in Tulum City Center, just steps from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Emotion Tulum Hotel?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available (reservations required).

Is there a spa at Emotion Tulum Hotel?

Spa services at the hotel include massages.

Does Emotion Tulum Hotel feature a casino at the property?

No, Emotion Tulum Hotel doesn't have a casino.

Is there an indoor pool at Emotion Tulum Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Emotion Tulum Hotel?

Couples will appreciate amenities like a bar, a restaurant, and massages at this hotel.

Are there hot tubs at Emotion Tulum Hotel?

No, this hotel doesn't have a spa tub.

Does Emotion Tulum Hotel have a restaurant with a breakfast menu?

No, Emotion Tulum Hotel doesn't have a restaurant that serves breakfast.

Does Emotion Tulum Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Emotion Tulum Hotel for a fee of USD 5 per pet, per day.

Are there connecting rooms at Emotion Tulum Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Emotion Tulum Hotel?

The closest major airport to Emotion Tulum Hotel is Tulum Intl. Airport (TQO), which is 25.2 mi away (46 minutes by car).

Are there rooms with balconies at Emotion Tulum Hotel?

No, there aren't any guestrooms with balconies at Emotion Tulum Hotel.

Emotion Tulum Hotel Reviews

7.0

Good

7.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Morgan, San Francisco

Traveled with partner

Jan 11, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.

Stayed 1 night in Jan 2020

8/10 Good

stephanie

Traveled with family

Jan 9, 2020

Liked: Cleanliness, staff & service

Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Jun 19, 2019

Stayed 2 nights in Jun 2019

8/10 Good

Barbara, Felton CA

Jan 22, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel with amazingly helpful staff

We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.

Stayed 2 nights in Jan 2018

4/10 Poor

Jess

Jan 1, 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Good location but very noisy

The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.

4/10 Poor

Verified traveler

Apr 19, 2017

Disliked: Room comfort

Good staff but no hot water

Staff were great but there was no hot water in the shower

4/10 Poor

Verified traveler

Feb 17, 2017

Liked: Cleanliness

Good value, right in town, no frills

Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.

8/10 Good

Kathleen, Toronto

Feb 4, 2017

Liked: Staff & service

Good option for Tulum Pueblo

Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.

8/10 Good

Lauren

Jan 16, 2017

Liked: Cleanliness, staff & service, room comfort

Decent budget hotel

I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.

2/10 Terrible

Verified traveler

Jan 8, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel

6/10 Okay

Helena, Campeche

Jan 8, 2017

Liked: Cleanliness, staff & service

Simple but clean

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.

10/10 Excellent

Jan, Barrie

Dec 27, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel right on the main street of Tulum

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.

8/10 Good

Verified traveler

Dec 11, 2016

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Luis Enrique

Traveled with group

Feb 2, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena ubicación, cómodo para descansar.

un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.

Stayed 1 night in Jan 2022

2/10 Terrible

Alejandro

Business traveler

Jan 18, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo, fatal!!!!

Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.

Stayed 1 night in Jan 2022

10/10 Excellent

Miguel Angel

Traveled with group

Oct 19, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Jan 5, 2020

Liked: Cleanliness, staff & service

El lugar está en buena zona. Es tranquilo. E incluye desayuno.

Stayed 2 nights in Jan 2020

10/10 Excellent

Jose David

Dec 4, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente servicio.

Exelente servicio, cómodo, agradable.

Stayed 3 nights in Nov 2018

8/10 Good

ivan

Dec 14, 2017

Liked: Staff & service

Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor. la terraza es muy buena, falta algo de acomodo. el trato es bueno y amable. saludos..

Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Nov 29, 2017

Liked: Staff & service

Disliked: Room comfort

Bueno

Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.

Stayed 1 night in Nov 2017

8/10 Good

victor

Nov 13, 2017

Liked: Cleanliness, staff & service, room comfort

mucho ruido por modificaciones dentro del hotel

Stayed 3 nights in Nov 2017

4/10 Poor

Verified traveler

Mar 22, 2017

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !). Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé. Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.

6/10 Okay

Verified traveler

Mar 4, 2017

Liked: Cleanliness, staff & service

Buena ubicación.

Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial. El resto todo bien. Tulum es maravilloso.

10/10 Excellent

Geo

Feb 20, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en el corazón de Tulum

La atención de su personal es de lo mejor, siempre muy amables y dispuestos a ayudar. Está ubicado en el centro de Tulum, en la avenida principal.

8/10 Good

Johanna

Jan 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with perfect kovatkin to stay

Hotel was nice and staff was great and really helpful! Big plus for that. Room was nice. The only minus was the location of our room was bad, we got the first room from the lobby, so it was really noisy. But we got earblugs! The location of the hotel is really good and they also rent bikes, so it is easy to drive to the beach. There is common kitchen that guests can use. There shoul be more kitchen tools. Beds were good and pillows were great. We stayed at the hotel four nights, so it would have been nice if the sheets and towels would have changed at least once, but they didn't! Altough there was some minus points, we really liked the place. If we ever come back to Tulum we will choose this place!!