Located in Tulum City Center within 2 miles (3 km) of Tulum National Park, Emotion Tulum Hotel is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 8-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a rooftop terrace.
Boardwalk/promenade hotel with rooftop terrace and 24-hour front desk
Guests of Emotion Tulum Hotel enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. There's discounted offsite parking and an airport shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include a library, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include refrigerators, ceiling fans, and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Bicycle rentals
Library
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
On the boardwalk/promenade
Picnic area
Rooftop terrace
Spa
Massage
More
Designated smoking areas
Reception hall
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Contactless check-out available
Special check-in instructions
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 5 per pet, per day
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Pet fee: USD 5 per pet, per day
Credit card charges are subject to a surcharge of 6 percent
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Check-in: 3 PM
Check-out: 12:30 PM
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers discounted parking nearby.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Additional information about polices, regulations, and more:
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Emotion Tulum
Emotion Tulum Hotel Hotel
Emotion Tulum Hotel Tulum
Emotion Tulum Hotel Hotel Tulum
Frequently asked questions
Is free cancellation available at Emotion Tulum Hotel?
Emotion Tulum Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.
How much does it cost to stay at Emotion Tulum Hotel?
As of May 15, 2024, prices found for a 1-night stay for 2 adults at Emotion Tulum Hotel on May 16, 2024 start from $50.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see near Emotion Tulum Hotel?
This hotel is situated in Tulum City Center, just steps from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.
Is parking available on site at Emotion Tulum Hotel?
No, there isn't parking at the hotel but you'll find nearby parking with discounts available (reservations required).
Is there a spa at Emotion Tulum Hotel?
Spa services at the hotel include massages.
Does Emotion Tulum Hotel feature a casino at the property?
No, Emotion Tulum Hotel doesn't have a casino.
Is there an indoor pool at Emotion Tulum Hotel?
No, there is no indoor pool at this hotel.
Is Emotion Tulum Hotel good for couples?
Couples will appreciate amenities like a bar, a restaurant, and massages at this hotel.
Does Emotion Tulum Hotel have a hot tub?
No, there isn't a spa tub at this hotel.
Does Emotion Tulum Hotel have a restaurant with a breakfast menu?
No, Emotion Tulum Hotel doesn't have a restaurant that serves breakfast.
Does Emotion Tulum Hotel allow pets to stay free of charge?
Although they can't stay for free, pets are welcome at Emotion Tulum Hotel for a fee of USD 5 per pet, per day.
Does Emotion Tulum Hotel have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Emotion Tulum Hotel?
The closest major airport to Emotion Tulum Hotel is Tulum Intl. Airport (TQO), which is 25.2 mi away (46 minutes by car).
Are there rooms with balconies that I can book at Emotion Tulum Hotel?
No, there aren't any guestrooms with balconies at Emotion Tulum Hotel.
Emotion Tulum Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.
Jess
4/10 Poor
Verified traveler
Apr 19, 2017
Disliked: Room comfort
Good staff but no hot water
Staff were great but there was no hot water in the shower
Verified traveler
4/10 Poor
Verified traveler
Feb 17, 2017
Liked: Cleanliness
Good value, right in town, no frills
Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.
Verified traveler
8/10 Good
Kathleen, Toronto
Feb 4, 2017
Liked: Staff & service
Good option for Tulum Pueblo
Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.
Kathleen
8/10 Good
Lauren
Jan 16, 2017
Liked: Cleanliness, staff & service, room comfort
Decent budget hotel
I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.
This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel