Hotel Casa Santiago Tulum

Hotel in Tulum with spa services and an outdoor pool

Choose dates to view prices

Where to?

Dates

October 2025

16

November 2025

Suite King with Balcony | Frette Italian sheets, premium bedding, Select Comfort beds

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Pool
Housekeeping
Laundry
Parking included
Air conditioning

Explore the area

Calle 10 Sur entre 5 y 7 Sur, Col. La Veleta, Tulum, QROO, 77780

Place, Tulum Beach
‪9 min drive‬
Place, Tulum Mayan Ruins
‪10 min drive‬
Place, Playa Paraiso
‪10 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪54 min drive‬

Room options

Suite King with Balcony

Exceptional

409 sq ft
Sleeps 3
1 King Bed

Family Double Room, 1 Bedroom, Non Smoking, Terrace

409 sq ft
Sleeps 4
1 King Bed and 1 Queen Bed

Room, 1 Queen Bed, Terrace

409 sq ft
1 bedroom
Sleeps 3
1 Queen Bed

About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, Hotel Casa Santiago Tulum is within a mile (2 km) of Hospital de Tulum. This 6-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Tulum National Park - 6 min drive - 3.1 miles
Tulum Beach - 9 min drive - 4.8 miles
Las Palmas Public Beach - 9 min drive - 4.0 miles
Tulum Mayan Ruins - 10 min drive - 4.4 miles
Playa Paraiso - 10 min drive - 4.4 miles

Getting around

Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

‪Delicia - ‬6 min walk
‪El Agavero - ‬6 min walk
‪Guacamole Club - ‬6 min walk
‪La Taqueria Pinches Tacos Shop - ‬3 min walk
‪La Consentida - ‬5 min walk

About this property

Hotel Casa Santiago Tulum

Hotel in Tulum with spa services and an outdoor pool

At Hotel Casa Santiago Tulum, guests have access to an outdoor pool, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 106 per vehicle one-way. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include coffee/tea in a common area, express check-out, and a terrace.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Select Comfort beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished patios, refrigerators, and free local calls are also available.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Pool
Spa
Pet friendly
Parking included

$104 nightly

Nov 14 - Nov 15

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site

Food and drink

Coffee and tea in common areas

Things to do

Bicycle rentals
Outdoor pool

Family friendly

Art supplies
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Beach towels
Garden
Pool loungers
Terrace

Spa

Massage
Spa services

Accessibility

No elevator

More

1 building
3 floors
Built in 2015
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Frette Italian sheets
Select Comfort mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Free bottled water
Refrigerator

More

Air conditioning
Ceiling fan
Free local calls
Individual decor
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from November 25 2023 to November 24 2025 (dates subject to change).

Access methods

Host will greet you

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 106 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds.
This property accepts credit cards, debit cards, mobile payments, and cash.
Mobile payment options include: PayPal.
Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Casa Santiago B&B Tulum

Casa Santiago Tulum

Casa Santiago Hotel Tulum

Hotel Casa Santiago

Casa Santiago Tulum Tulum

Hotel Casa Santiago Tulum Hotel

Hotel Casa Santiago Tulum Tulum

Hotel Casa Santiago Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Casa Santiago Tulum?

Hotel Casa Santiago Tulum offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see near Hotel Casa Santiago Tulum?

This hotel is situated in La Veleta within a short 11-minute walk of Holistika Art Walk. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Hotel Casa Santiago Tulum?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Casa Santiago Tulum?

Spa services at the hotel include massages.

Does Hotel Casa Santiago Tulum feature a casino on the premises?

No, Hotel Casa Santiago Tulum doesn't have a casino.

Will I find an indoor pool at Hotel Casa Santiago Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Casa Santiago Tulum?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a rainfall showerhead as well as an outdoor pool.

Does Hotel Casa Santiago Tulum have a hot tub?

No, this hotel doesn't have a spa tub.