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Novotel Bali Ngurah Rai Airport

4.0 out of 5.0

Recent guest reviews

Everything was excellent. The only improvement I would make is to the air conditioning unit. Our room was warmer than desired.

Nice location right next to the airport. A long walk from reception to our room only to find out they gave us a king bed instead of the requested 2 twin beds. Also the AC was not blowing much cold air. Technician tried to fix it but it was still blowing cold air gently. It did get cold by AM, but it should be better for such a nice hotel. Easy walk to International terminal.

Excellent location next to the airport. Comfortable rooms and good service.

I flew into Bali late and needed to fly out of Bali the next day so this worked perfect.

Easy 5 min walk from the airport. Modern, immaculate rooms. Staff was excellent. No problem that we had arrived a day early after crossing the International Dateline. Food was fresh, filled with crunchy fruit and veggies. Even meat was great there. No rush. Free breakfast. Room service.It gave us a chance to relax before heading out into the wild land and a place to re-coop when we got back.

Great hotel and friendly staff Convenient location close to airport

if you want to relax in a nice room before or after a flight in bali, this is the perfect place! you don't have to take a taxi or shuttle to it and worry about traffic. it's clean and has a pool as well!

Excellent brand new accord hotel. Modern rooms and comfort. Good Internet. Breakfast included is good food. and easy to get too. Staff is very nice. Excellent price.

Jalan Raya Ngurah Rai Tuban Bali

Hotel highlights

  • Walking distance to Lippo Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Lippo Mall is a short stroll from Novotel Bali Ngurah Rai Airport, and other popular attractions like Tuban Beach are within a mile (2 km). This 206-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's connected to the airport in central Tuban and also close to Waterbom Bali and Kuta Beach.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

An LED TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, free bottled water, and a safe.


Property features

Built in 2016, the brand new Novotel Bali Ngurah Rai Airport offers an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is IDR 80000 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include 5 meeting rooms, a business center, and a free kid's club.

Room options

Executive Twin Room

Twin 2 | Sleeps 3

Executive Room

King 1 | Sleeps 3

Superior Room

King 1 | Sleeps 3

Suite

Full 1 | Sleeps 3

Guest reviews for Novotel Bali Ngurah Rai Airport

Everyone (9)
5
Friends

Everything was excellent. The only improvement I would make is to the air conditioning unit. Our room was warmer than desired.

By on Apr 18, 2019

Review comment responded on Apr 20, 2019

Dear Valued Guest, We sincerely appreciate you taking the time to send us your feedback. Our guest’s satisfaction is our priority and your feedback are great value to us. We are glad that you enjoy all aspects and facilities in our hotel during your stay. Please let us apologize for letting you down on your return. Thank you for pointing out some details regarding the air conditioner that we can use as guidelines to improve our level of service in the future. Nevertheless, we value every feedback such as yours and we strongly believe it helps us to motivate and improve our service excellent for a memorable stay. Warm Regards, Diaz Putri Guest Experience Manager Guest Experience Manager

3
Everyone

Nice location right next to the airport. A long walk from reception to our room only to find out they gave us a king bed instead of the requested 2 twin beds. Also the AC was not blowing much cold air. Technician tried to fix it but it was still blowing cold air gently. It did get cold by AM, but it should be better for such a nice hotel. Easy walk to International terminal.

By on Jan 12, 2019

Review comment responded on Jan 14, 2019

Dear Valued Guest, Warm greeting from Novotel Bali Ngurah Rai Airport It was an absolute delight to have been at your service and I am glad to know that you had an overall pleasant experience with us. Guest satisfaction is a top priority for us and hence we’re pleased to know that you enjoyed our location at the Airport and it’s suits your need for a hassle-free experience and makes it easy to transit between international and domestic airport. We are very much concerned to know that your stay with us was not as per your expectation. On behalf of our team, I would like to apologize for the inconvenience and please rest assured that it is not reflecting the standard of Novotel. I have passed your feedback regarding the air conditioner to the chief engineering concern to be investigated. I also have shared your check in experience to our front office team for our improvement. We take this issue very seriously and we have taken necessary measures to prevent future occurrence. Once again, thank you for letting us know. I hope that we could have the opportunity to welcoming you again next time you visit Bali with better experience here. Best Regards, Diaz Putri Guest Experience Manager

4
Everyone

Excellent location next to the airport. Comfortable rooms and good service.

By on Dec 13, 2018

Review comment responded on Dec 13, 2018

Dear Orbitz, Thank you very much for leaving your generous comments and feedback about your recent experience with us. We are all pleased to hear that we have successfully exceeded your expectations and that you enjoyed your Novotel experience. We strive to offer the best services and create memorable moments for our guests during their stay and through a very positive feedback you shared make us believe that we are on the right track. I genuinely appreciate your complimentary words upon our dedicated team and I will definitely share your valuable feedback to the team to continuously deliver the best services. We are all looking forward to welcoming you back Kind Regards Agus Suartama Front Office Manager

3
Everyone

By on Oct 14, 2018

Review comment responded on Oct 19, 2018

Dear Valued guest,Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards, Vivi It Swardinta Guest Experience Manager

4
Everyone

By on Sep 10, 2018

Review comment responded on Sep 12, 2018

Dear Valued guest, Thank you very much for your rating review during your stay at Novotel Bali Ngurah Rai Airport. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

4

in the airport

Everyone

I flew into Bali late and needed to fly out of Bali the next day so this worked perfect.

By on Jan 5, 2018

Review comment responded on Jan 13, 2018

Dear Valued guest, We're very glad to know that you really enjoyed your stay. It always serves us a great satisfaction when we know our guests are happy with their experience at Novotel Bali Ngurah Rai Airport. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

5

every kindness was extended to we weary travelers!

Everyone

Easy 5 min walk from the airport. Modern, immaculate rooms. Staff was excellent. No problem that we had arrived a day early after crossing the International Dateline. Food was fresh, filled with crunchy fruit and veggies. Even meat was great there. No rush. Free breakfast. Room service.It gave us a chance to relax before heading out into the wild land and a place to re-coop when we got back.

By , from Ventura, CA on Sep 16, 2017

Review comment responded on Sep 20, 2017

Dear Kathleen, Warm greetings from Novotel Bali Ngurah Rai Airport! Thank you for taking your time to write us a review. I am delighted to understand that you enjoyed your overall stay with us. It is always a great pleasure to receive positive feedback on the services of our staff, the relaxing atmosphere, the food, and our breakfast. I will share your compliments with the team. I believe it would serve as a great encouragement for them as we strive to continuously improve our services. Thank you once again for sharing your experience. We hope we will have the chance to welcome you back soon and may your next stay will be as pleasant as the previous one. Kind regards, Vidia Novitasari Rooms Division Manager

5
Everyone

Great hotel and friendly staff Convenient location close to airport

By on Jan 21, 2017

Review comment responded on Jan 27, 2017

Dear Guest, We thank you for your comments regarding your recent stay at Novotel Bali Ngurah Rai Airport and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guest. We do hope that your next visit in our hotel will be as pleasant as this time. Very look forward to welcoming you again in Novotel Bali Ngurah Rai Airport in the near future. With very best regards, Anoop Dhondoo General Manager

5

super convenient!

Everyone

if you want to relax in a nice room before or after a flight in bali, this is the perfect place! you don't have to take a taxi or shuttle to it and worry about traffic. it's clean and has a pool as well!

By , from Bay Area, CA on Dec 1, 2016

Review comment responded on Dec 13, 2016

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in Novotel Bali Ngurah Rai Airport. With very best regards, Anoop Dhondoo General Manager

5

excellent new hotel for best price

Everyone

Excellent brand new accord hotel. Modern rooms and comfort. Good Internet. Breakfast included is good food. and easy to get too. Staff is very nice. Excellent price.

By on Oct 8, 2016

Review comment responded on Oct 18, 2016

Dear Guest, We thank you for your comments regarding your recent stay at Novotel Bali Ngurah Rai Airport and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guest. We do hope that your next visit in our hotel will be as pleasant as this time. Very look forward to welcoming you again in Novotel Bali Ngurah Rai Airport in the near future. With very best regards, Anoop Dhondoo General Manager

Novotel Bali Ngurah Rai Airport

Jalan Raya Ngurah Rai, Tuban, Bali 80362