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Shangri-La Rasa Ria, Kota Kinabalu

5.0 star property

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Photo gallery for Shangri-La Rasa Ria, Kota Kinabalu

In-room safe, desk, laptop workspace, blackout drapes
Property video
2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Parking included

Explore the area

View in a map
Pantai Dalit, Kota Kinabalu, Tuaran, Sabah, 89208
  • Place, Dalit Bay Golf & Country Club
    ‪5 min walk‬
  • Place, Dalit Beach
    ‪8 min walk‬
  • Place, Imago Shopping Mall
    ‪43 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪51 min drive‬

Room options

View all photos for Garden Deluxe Seaview (King)

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a ceiling fan.

Garden Deluxe Seaview (King)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Garden Deluxe Seaview (Twin)

Garden Deluxe Seaview (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Seaview (Twin)

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Deluxe (King)

Garden Deluxe (King) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe (King)

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Garden Deluxe (Twin)

Garden Deluxe (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe (Twin)

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Deluxe Family Room

Garden Deluxe Family Room | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Family Room

  • Partial sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Junior Garden View Suite (King)

In-room safe, desk, laptop workspace, blackout drapes

Ocean Junior Garden View Suite (King)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Garden View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 969 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 969 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Executive Suite (King)

In-room safe, desk, laptop workspace, blackout drapes

Garden Executive Suite (King)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 783 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Garden Superior Rainforest (King)

In-room safe, desk, laptop workspace, blackout drapes

Garden Superior Rainforest (King)

7.6 out of 10
Good
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Garden Superior Rainforest (Twin)

Garden Superior Rainforest (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Superior Rainforest (Twin)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (Family Room)

Junior Suite (Family Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (Family Room)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed (Ocean Wing)

Table tennis

Executive Suite, 1 King Bed (Ocean Wing)

  • Sea view
  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Garden Wing Speciality)

Suite (Garden Wing Speciality) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Garden Wing Speciality)

  • Sea view
  • 1163 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Wing Executive Suite

Table tennis

Ocean Wing Executive Suite

  • Sea view
  • 1921 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Tuaran

Shangri-La Rasa Ria, Kota Kinabalu places you within a 5-minute walk of popular attractions such as Dalit Beach. This 494-room, 5-star resort has 2 outdoor pools along with a private beach and a golf course.
View more Resorts in TuaranOpens in a new window

What's nearby

  • Dalit Bay Golf & Country Club - 5 min walk - 0.3 miles
  • Dalit Beach - 8 min walk - 0.5 miles
  • 1Borneo Hypermall - 29 min drive - 15.6 miles
  • Gaya Street Sunday Market - 41 min drive - 23.3 miles
  • Imago Shopping Mall - 43 min drive - 24.3 miles

Getting around

  • Tanjung Aru Station - 36 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 53 min drive

Restaurants

  • ‪Fat Famous - ‬5 min drive
  • ‪Coffee Terrace - ‬1 min walk
  • ‪Cajun Roti Canai - ‬7 min drive
  • ‪Penghujung Rindu Sinalau Bakas - ‬12 min drive
  • ‪The Penyu - ‬28 min drive

About this property

Shangri-La Rasa Ria, Kota Kinabalu

Shangri-La Rasa Ria, Kota Kinabalu features a private beach, a golf course, and a full-service spa. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include 2 outdoor pools, karaoke, and a children's pool.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets, and beds are dressed in pillow menus. Coffee makers, ceiling fans, and safes are also available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

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  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 1,000 reviews
$210 nightly
The price is $228
May 27 - May 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:00 PM at scheduled times
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Coffee Terrace
  • Kozan Teppanyaki
  • Oceano Modern Grill
  • Tepi Laut
  • The Eighth

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sailing
  • Surfing/bodyboarding
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 237.6 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 237.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay, and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Shangri-La's Rasa Ria

Shangri-La's Rasa Ria Resort

Shangri-La's Rasa Ria Resort Tuaran

Shangri-La's Rasa Ria Tuaran

Shangri La's Rasa Ria Resort Spa

Shangri-La Rasa Ria, Kota Kinabalu Resort

Shangri-La Rasa Ria, Kota Kinabalu Tuaran

Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

Frequently asked questions

Will I find all-inclusive rate plans at Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu has all inclusive rates that come with all meals included.

How much does it cost to stay at Shangri-La Rasa Ria, Kota Kinabalu?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Ria, Kota Kinabalu on May 21, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Shangri-La Rasa Ria, Kota Kinabalu?

This resort is located in Tuaran within a short 5-minute walk of Dalit Beach. You'll also find Nexus Golf Resort Karambunai and Rumah Terbalik nearby.

Will I be able to park at Shangri-La Rasa Ria, Kota Kinabalu?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Shangri-La Rasa Ria, Kota Kinabalu?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, beach massages, body wraps, and couples treatments.

Are there luxury amenities available at Shangri-La Rasa Ria, Kota Kinabalu?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and an ocean-view restaurant at this resort.

Does Shangri-La Rasa Ria, Kota Kinabalu feature a casino at the property?

No, Shangri-La Rasa Ria, Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Shangri-La Rasa Ria, Kota Kinabalu?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Shangri-La Rasa Ria, Kota Kinabalu good for couples?

There are many amenities for couples at this resort, including champagne service as well as a private beach and an ocean-view restaurant.

Does Shangri-La Rasa Ria, Kota Kinabalu have a hot tub?

No, there isn't a spa tub at this resort.

Does Shangri-La Rasa Ria, Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Rasa Ria, Kota Kinabalu has 5 restaurants, and serves free buffet breakfast each morning.

Does Shangri-La Rasa Ria, Kota Kinabalu allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Rasa Ria, Kota Kinabalu.

Does Shangri-La Rasa Ria, Kota Kinabalu have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

What is the closest airport to Shangri-La Rasa Ria, Kota Kinabalu?

The closest major airport to Shangri-La Rasa Ria, Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 24.1 mi away (53 minutes by car).

Can I book a room with a balcony at Shangri-La Rasa Ria, Kota Kinabalu?

Yes, some guestrooms at this resort offer either a balcony and a terrace where guests can enjoy sea and garden views.

Does Shangri-La Rasa Ria, Kota Kinabalu have a wedding venue?

Take advantage of the wedding venue at Shangri-La Rasa Ria, Kota Kinabalu if you plan to say "I do" during your trip.

Shangri-La Rasa Ria, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

PRAMCHANDRAN, SINGAPORE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent ASEAN getaway to a 5 star resort retreat destination to relax, chill and pamper oneself and spouse. Wonderful beach front setting with quality SPA and Fine Dine Theme Restaurants Looking for to our next visit soon 👍
cluster of swimming pools facing the beach front with f&b support
interesting durian sunset buffet 😁👍
sunset view from the lobby lounge to chill with cocktail drinks before dinner
excellent cocktails to try with afternoon delights
Stayed 4 nights in Jan 2026

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Amenities
Lovely hotel, we really enjoyed our stay! The all inclusive was fantastic with premium restaurants included.
Stayed 3 nights in Jan 2026

8/10 Good

CHI SHING

Stayed 3 nights in Jan 2026

10/10 Excellent

Josephine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Shangrila Rada Ria hotel. The resort is extensive, offering plenty of activities. We particularly enjoyed the spa, the reserve, the pool, horse riding, and the diverse range of restaurants, including Italian, Japanese, and Malaysian options. The staff were exceptionally friendly and helpful. Special thanks to Milhan, Erly, Yadmin, and Adeline for their outstanding hospitality. We look forward to returning again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, remembered our kids names every time we saw them. Looked after us very well. The entertainment was fab, the range of options for kids and the staff really love their jobs. The dancing and the band was fantastic. Thank you for the upgrade, Expedia!
Stayed 4 nights in Dec 2025

8/10 Good

MIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are very friendly and supportive
Stayed 3 nights in Dec 2025

10/10 Excellent

Terence

Stayed 4 nights in Nov 2025

2/10 Terrible

Maria

Stayed 1 night in Dec 2025

4/10 Poor

Lynn Ann, Spring

Traveled with partner
Disliked: Property conditions & facilities
This resort is feeling very tired. Service was generally good, occasionally inconsistent. Room was spacious & quiet, but not in the best condition, although the bathroom was very clean (poor lighting, but clean). Cleaning occurred very late in the day for our room & turn down service was inconsistent. Amenities in the room were good. Flip flops & slippers were nice. Had planned to use spa services, but the prices for services were outrageous. At booking not advised we would be have access to both pools (the family pool was the only one open for our use) the more quiet ocean wing pool was only for club members???) pools was busy with lots of children. It would have been nice to have access to the more quiet adult ocean wing pool. Beach was wide and usually empty. Please be conscious of the sand fleas, they are really bad, make sure your insect spray is effective. The trash on beach to the left of the resort is bad…really bad. You cannot take a walk on the paths in the reserve without an escort and you can’t plan to take a shortened walk that is not part of an organized longer group walk. Buffet meals part of the all-inclusive, while extensive in choice, were not particularly tasty. Seafood buffet was particularly disappointing as far as quality and weirdly there was almost no choices for someone who doesn’t eat seafood. Best meal was an afternnoon tea served at the lobby lounge. Over all this resort felt geared to families/large groups. Not 5/4 star, very mediocre
Ocean View room Garden Wing
Stained sheets
Room carpet was not clean
Stayed 3 nights in Dec 2025

10/10 Excellent

jaroslaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
Duży hotel z ogromna plażą, która ma łagodne zejście do wody, świetny serwis (czysto & komfortowo), doskonała kuchnia choć ceny nieco wysokie. W pobliżu brak jakiejś interesujących miejscowości natomiast hotel zapewnia o określonej godzinie transfer do miasta Kota Kinanbalu a nastepnie powrót wieczorem.
Stayed 2 nights in Nov 2025

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this property , besides r lush well kept landscaped gardens , the beautiful beach to view the sunset , is really the Malaysian hospitality . The staff genuinely try their best to help and make your stay as good as they can it . Special mention to Jerony Harvey & Azrul who gave great service !! Thank you .
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service
Fabulous hotel. Everything was top notch nothing was too much trouble for the staff.
Stayed 3 nights in Oct 2025

6/10 Okay

Martin

Traveled with partner
Liked: Property conditions & facilities
While the setting is undeniably beautiful and the staff are mostly genuinely friendly, the experience itself was surprisingly uneven and not at all 5-stars. The food setup itself is super confusing. Many of the restaurants were closed and only one open each night, which caters to the all-inclusive guests. So if you’re a la carte, you’ve got to sit amongst a buffet and wait 40 minutes for every meal. And because of the location you don't really have a choice but to eat there. We often had to ask for things more than once before they appeared. The wine we ordered one night was also off, and dinner often arrived cold because it took so long. The staff were really kind and polite throughout, but it always felt like the service was running a few steps behind. Happy hour was a bit of a letdown too, with like 5 drinks which were all pretty terrible – a Carlsberg can?! Come on… The check-in also felt disorganised, with no greeting or sense of welcome. It wasn’t rude, just oddly flat for a place that trades on hospitality. When we checked in we even found blood on the sheets. So not a great start. The people working there were mostly lovely, but the whole place seems to be struggling with timing, communication and organisation. It’s not 5-star really and if you're not doing all-inclusive I wouldn't bother.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Second room we booked was not ready due a” leak” - this was at 6pm. After we returned from dinner (which, to be fair was excellent) the leak had returned and flooded the entry to the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Noor Faezah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for watching the sunset by the beach
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel. Staffs were friendly and room was nice and spacious. One thing though, even after I showed them and email about the 10 MYR per night tourism tax will be paid by Expedia at Check in, they still asked me again to pay at check out. It didn't happend at my other hotel, Le Meridien at all. Other than that, it was great stay.
Stayed 2 nights in Aug 2025

8/10 Good

Xiaodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary, Lantau

Liked: Cleanliness
Great hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, great hotel and always super helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Zachary, Lantau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our kids had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depressing bathrooms , hotel great otherwise

After a terrible check-in process (lack of training) the hotel was great . One thing though the bathrooms are depressing and tired .
Stayed 2 nights in Jul 2025