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Hyatt Regency Kinabalu

5.0 out of 5.0

Recent guest reviews

Arrived tired and weary at 2am after a long flight. We were warmly welcomed by staff, check in was fast and we were up in our room in no time. The room was large and appealed to my tastes with a fantastic sea view. All amenities and bathroom were in perfect working order. Showing its age just a little but no issue. The breakfast buffet was one of the best I've experienced, even from other similar hotels, with lots of delicious local and international options. The pool and bar area was pleasant with an extensive menu, however it is on ground level and although private it does absorb some street noise. Service throughout our stay was faultless. Location excellent and right in the centre of town across the road from the water and within easy walking distance of everything. Would stay again next time in KK.

We stayed for 4 nights at the Hyatt, in both sea view and city view rooms. Definitely worth the extra for the sea rooms but make sure you ask for a room with a bath. The sunsets were amazing and having a sea view room meant you got to enjoy them. The staff were so friendly and the breakfasts were great, so much choice. The hotel is right in the middle of the city, so easy to walk to everything. That said the city isn't the nicest of city's so I wouldn't have stayed as long as we did. The hotel was expensive for what it was as it's tired and needs a refurb.

Excellent location. Close to shops, restaurants, night markets. Bars, watch the sunsets. Staff: friendly and helpful. Rooms: a little tired, but huge, bathroom huge. Our room 425, great view of ocean . The resort is overall a little tired, needs a little revamping. Breakfast buffet: good variety of Yummie food Pool: inviting, but the pool furniture needs to be replaced. Also good quality pool towels need to be purchased. Not far from the hotel is a laundry mat, if you want to get your washing done. They can do it for you or you can do it. We chose to leave it in the morning and pick up at night. Lots of money changers in the shopping centres. Walk around the streets , lots of little restaurants. Enjoy your stay!

Value for money, of course the price is extremely higher than other hotel in kk. But the service is the best among all. Rather than staying at shangri la. I prefer staying at hyatt because of the service and the recognition by their staff.

We were so impressed by this hotel. Great location and despite the appearance immediately seeming dated and in need of a lift, we were so impressed by the cleanliness, quality and service here. The staff were warm , friendly and helpful. The service was always prompt and good. The hotel is very clean and well maintained, if slightly dated. We ate many meals here as the food was always cooked to perfection, deliciously seasoned and well presented...faultless. We enjoyed every item we ate here and the choice was wide ranging. Would highly recommend staying here....and eating here too....super breakfast buffet ☺️

Concierge and door service really warm. Friendly service at all times. Rooms not vacuumed and bathrooms still had hair. Air conditioning need to be room controlled rather than centrally controlled. Have always been laced on higher floors so not too happy with this.

I really enjoyed my stay in Hyatt KK, the staffs were really friendly, the hotel was excellent and the location was very strategic. The hospitality offered by Hyatt was fantastic. Looking forward to my next stay at Hyatt.

As usual visiting my regular hang out place... enjoy the companion. The only thing upset me the band performing at Shenanigans is far below the expectation. Boring.... the rest was excellent. From the Bartender right up to the Manager. Very good PR. Keep it up Philomen and his team. DJ Syaiful 🖒🖒🖒👍👍👍

We initIally booked Hotel eden 54 for a 3 night stay but unfortunately after discovering bed bugs and empty rooms at that so-called hotel (more like a hostel), we decided to walk away and search for a cleaner accommodation. We walked in to this hotel and luckily we were able to find a discounted deal online. I am so grateful that we opted to run away from Hotel Eden 54! Hyatt made our stay in Kota Kinabalu quite worth it. Every body looked so happy to be working there ( quite important for me as it shows well on how they treat all of the customers the same way). The breakfast buffet is still something that i am craving for as they had so many choices but i only had a tiny gut to fill! Our room was on the 13th floor and i was kinda creeped out about it at first but after opening the blinds, the view was very distracting enough to pay attention to my superstitious side. PROS: 1) location is by the water and there's restaurants, malls and markets all within walking distance (airport was abt 20-30 minutes away) 2) Room : We stayed at rooms 1313 on the 1st night and a room on the 12th floor on our 2nd nigh ( separate dates) and we had ocean views once again. Both rooms were big, clean, mattress had no bedbugs ( I always check due to previous bad experience) or stains, the toilet and bathroom were separate which was awesome, and concierge was quite accessible. We had to force ourselves out of bed so we can explore the city. That says a lot about how comfy the bed was. 3) Restaurant: I would have checked in at the restaurant if it was allowed. I miss it already 4) Staff; Superb! We did not get any bad vibe or service from anybody.Nice,genuine smiles! 5) Pool: Small but clean and well maintained. CONS: NOTHING AT ALL!!!!!!!!!!! We will definitely come back to this hotel.

Our stay was amazing!!!! Cannot fault the service, hotel, food and overall experience. The pool was very relaxing, our room was extremely comfy and the staff especially were extremely amazing everyday.

Jalan Datuk Salleh Sulong Kota Kinabalu Sabah

Located in Downtown Kota Kinabalu, Hyatt Regency Kinabalu is next to popular attractions like KK Esplanade and Wisma Merdeka. This 5-star hotel has 288 rooms and welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour fitness center. Suria Sabah Shopping Mall is 0.2 mi (0.3 km) from this centrally located Kota Kinabalu hotel.


Relish the international cuisine at Tanjung Ria Kitchen, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


All of Hyatt Regency Kinabalu's 288 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and safes. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.

Property features

Hyatt Regency Kinabalu features an outdoor pool, a children's pool, and a 24-hour fitness center. Valet parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 13 meeting rooms.

Room options

Standard Room, 1 King Bed, Sea View

King 1 | Sleeps 3

Twin Room, 2 Twin Beds, Sea View

Twin 2 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Club Twin Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1344 reviews