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Comfort Loft City Centre at IMAGO Shopping Mall

3.0 star property

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Photo gallery for Comfort Loft City Centre at IMAGO Shopping Mall

A modern living room with a flat-screen TV, a large window with curtains, a ceiling fan, and a sectional sofa.
A modern living room with a sectional sofa, a glass coffee table, and a large window with curtains.
2 outdoor pools
Garden
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
The Loft B, Imago Shopping Mall, Kota Kinabalu, Sabah, 88100
  • Place, Gleneagles Hospital
    ‪2 min walk‬
  • Place, Imago Shopping Mall
    ‪3 min walk‬
  • Place, Kota Kinabalu Esplanade
    ‪8 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Studio, Balcony, City View

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, Balcony, City View

  • City view
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Garden View

LED TV

Deluxe Apartment, 2 Bedrooms, Balcony, Garden View

  • Garden view
  • 1098 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms, Balcony, City View

A modern living room with a flat-screen TV, a large window with curtains, a ceiling fan, and a sectional sofa.

Deluxe Apartment, 3 Bedrooms, Balcony, City View

  • City view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio Suite, Multiple Beds, Balcony, Garden View

Deluxe Studio Suite, Multiple Beds, Balcony, Garden View | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio Suite, Multiple Beds, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom, Balcony, City View

A neatly made bed with white linens and a blue accent, a wooden headboard, and two motivational wall decorations.

Superior Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Non Smoking, Garden View

Family Apartment, 2 Bedrooms, Non Smoking, Garden View | Desk, laptop workspace, soundproofing, iron/ironing board

Family Apartment, 2 Bedrooms, Non Smoking, Garden View

  • Garden view
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Comfort Loft City Centre at IMAGO Shopping Mall is adjacent to Gleneagles Hospital and within a 5-minute walk of Imago Shopping Mall. This 20-room, 3-star apartment building welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.
View more Apartments in Kota KinabaluOpens in a new window

What's nearby

  • Gleneagles Hospital - 2 min walk - 0.1 miles
  • Imago Shopping Mall - 3 min walk - 0.2 miles
  • Kota Kinabalu Esplanade - 8 min walk - 0.5 miles
  • Sutera Harbour - 14 min walk - 0.8 miles
  • Centre Point - 16 min walk - 0.9 miles

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪Fatty Lai Crab Pot - ‬4 min walk
  • ‪Borneo Chicken Rice - ‬1 min walk
  • ‪Crack Inc. Coffee Community Culture - ‬1 min walk
  • ‪Kopi Ping Cafe - ‬1 min walk
  • ‪Dojo Nanyang Kopi House - ‬4 min walk

About this property

Comfort Loft City Centre at IMAGO Shopping Mall

Guests staying at Comfort Loft City Centre at IMAGO Shopping Mall enjoy access to 2 outdoor pools, a children's pool, and a sauna. There's free parking and an airport shuttle for a fee. Additional amenities include free WiFi in public areas, a terrace, and a picnic area.
Each apartment is soundproofed and features a kitchenette and a balcony. An LED TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a private yard, an electric kettle, and free bottled water. Limited housekeeping is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace
  • Yard

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • ATM
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 9 floors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 200.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts cash.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Loft City Centre @ IMAGO Shopping Mall Apartment
Comfort Loft City Centre @ IMAGO Shopping Mall Kota Kinabalu
Comfort Loft City IMAGO Shopp
Comfort Loft City Centre @ IMAGO Shopping Mall
Comfort Loft City Centre at IMAGO Shopping Mall Apartment
Comfort Loft City Centre at IMAGO Shopping Mall Kota Kinabalu

Frequently asked questions

What can I see around Comfort Loft City Centre at IMAGO Shopping Mall?

This apartment is situated in Downtown Kota Kinabalu within a 10-minute walk of Imago Shopping Mall and Kota Kinabalu Esplanade. You'll also find Sutera Harbour and Centre Point less than a mile away.

Is parking available on site at Comfort Loft City Centre at IMAGO Shopping Mall?

Yes, self parking is offered for free at the apartment.

Does Comfort Loft City Centre at IMAGO Shopping Mall include a casino at the property?

No, Comfort Loft City Centre at IMAGO Shopping Mall doesn't have a casino.

Will I find an indoor pool at Comfort Loft City Centre at IMAGO Shopping Mall?

No, this apartment doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Comfort Loft City Centre at IMAGO Shopping Mall good for couples?

There are plenty of amenities for couples at this apartment, including a restaurant, 2 outdoor pools, and a bar/lounge.

Does Comfort Loft City Centre at IMAGO Shopping Mall have a hot tub?

No, but this apartment does have a sauna.

Does Comfort Loft City Centre at IMAGO Shopping Mall have a restaurant that serves breakfast?

No, Comfort Loft City Centre at IMAGO Shopping Mall doesn't have a restaurant that serves breakfast.

Will Comfort Loft City Centre at IMAGO Shopping Mall allow pets to stay for free?

No, pets aren't allowed at Comfort Loft City Centre at IMAGO Shopping Mall.

Does Comfort Loft City Centre at IMAGO Shopping Mall have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

Where is the closest airport to Comfort Loft City Centre at IMAGO Shopping Mall?

The closest major airport to Comfort Loft City Centre at IMAGO Shopping Mall is Kota Kinabalu Intl. Airport (BKI), which is 5.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Comfort Loft City Centre at IMAGO Shopping Mall?

Yes, every apartment at Comfort Loft City Centre at IMAGO Shopping Mall comes with a balcony and some offer garden and city views.

Comfort Loft City Centre at IMAGO Shopping Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Afiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Apartment is a studio apartment with a single bathroom. Less privacy but good for group travel of 6 people. Very close to the swimming pool and shopping mall entrance
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Verified traveler

Best place for family vacation...very easy transportation & confinient...Overall good.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frens Imago

Comfortable n convenience
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Consider about it more before booking

It wasn‘t active to do house keeping. Even if done, it wasn‘to to provide toilet papers and shampoo. The room also smelled moldy. There was the sound of aircraft landing at midnight.
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
We are staying in Loft A, at 1st the mgmt given us at A-7-15 very disappointed is the furniture very old & dirty especially the bathroom once we shower all the water flooded.. and no mirror no dressing table then the mgmt agree to change for us to A-1-2 .. more worst is the cooking stove is faulty & microwave.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Leong Thye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just for sleep.

Its comfortable size of room. But smelly from bathroom.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Ka Hung

Bad service bad feeling guest house

Planned to book LOFT B but finally turned out LOFT E. Booked 3 rooms but gave us 2 rooms. Changed 3 rooms but no wifi. The last room satisfied our requirements but the washroom full of water after shower. Finally, we couldn't use the gym because we are not the owner.
Stayed 5 nights in Aug 2018
Verified

8/10 Good

CHU HSIN TI

Liked: Cleanliness, property conditions & facilities, room comfort
Plus: - huge room + swim pool - great location Minus: - need to contact host, no check-in desk
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveler

Convenient stay

It is a very convenient place to stay, just walking distance to Imago Mall where you can get anything you need. However, this place may not suit you if you are a light sleeper, it is near to the flying path, the noise is tremendous due to frequent flights above the building.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

IN

Our stay at Imago Comfort City Loft

It was very pleasing and accommodating!
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Nick

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Loft E is not good as it's connected to the shopping mall via car park, which is eerily dark and quiet during night time. Loft A and D are connected directly to the shopping mall. Cleanliness was disappointing as the floor is not mopped after the previous tenant has checked out. Shower drain was stuck. Kitchen windows are oily. Sink is not clean. Good thing is that it's cleaned within a day of reporting it to the hotel. Check in and out procedures are confusing. Been told where to check out the night before. No show on the next day during agreed check out time. Had to call and told to go to another place to check out. Cleanliness and check in/out procedures are the biggest letdown to an otherwise pleasant holiday in the beautiful KK.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

EC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for family trip.

in loft E, somehow not so easy to go to the mall and call uber, but its fine. i like to stay here with my family, the living room and sofa is great, plus the 6F swimming pool, fantastic!! just warning if u need luggage storage, need to go to 5F far office, not easy when its a lot pcs.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Jenni

Liked: Staff & service, room comfort

Value for money

A fine hotel with very big apartments for a cheap price. Great location. Lovely helpful staff
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Mun

Liked: Staff & service
Disliked: Property conditions & facilities

Just good for a night

Noisy plane take off/landing
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location with fantastic facilities.

Excellent location with heaps of variety for eating and shopping within the Imago complex. Level 6 has an amazing large outdoor recreation area with two pools, modern spacious gym, park, basketball, grassed areas and gardens - it gives you the feeling that you are somewhere else. Very well maintained. Apartment was spacious - excellent for families. Has a full kitchen and laundry.
Stayed 3 nights in Sep 2017
Verified

6/10 Okay

Maggie

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

房間够大，能看到海景。

打電話通知收拾房屋，添加蒸溜水、沐浴露和厠紙，但竟然沒有人來處理？要再打電話催才有人來。被套有好大嘅污漬，枕頭套都好污糟。
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

JeonHyeju

Liked: Staff & service, property conditions & facilities, room comfort

깔끔한 방이지만 프론트가 없어 약간 불편

방이 엄청 깔끔하긴 해요. 4일정도 묵었는데 중간에 바퀴벌레 1마리를 목격하긴 했어요. 그렇지만 바퀴벌레가 나올 정도로 더러운 방 모양새는 아니에요 프론트가 없어서 처음들어갈 때 전화로 직원을 불러야 하고, 호텔과의 연락은 카톡으로 하면 돼요 요리하기에 편리하게 되어있고, 냉장고, 세탁기 다 구비되어있어요 보지는 않지만 TV도 있고, 에어컨도 매우 시원합니다. 이마고몰 안이라 택시 잡기도 수월하고, 공항과도 10분거리 거의 모든 곳과 10분 이내로 도착이라 위치도 맘에 들었습니다~
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to city centre and easy to go shopping

We stayed in an apartment. It was spacious with some basic facilities, especially washing machine. Suitable for family. Car park available. just avoid the modern shopping mall and with plenty of restaurants and shops.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

It's very hard to get a lock.

Airplane arriving at 1:00 am There is a lot of delay at the airport after changing the cell phone memory at the airport. It took a lot of time to find the doorway that the manager told me to get a room safekeeping. I am upset because I do not have 200 deposits in the reservation information. We were a deluxe room and it was very difficult because it was not connected to Imago Mall. The entrance and departure day is checked. 수정 제안하기 비즈니스용 Google 번역:번역사 도구웹사이트 번역기 Google 번역 정보커뮤니티모바일 Google 정보개인정보 보호 및 약관도움말의견 보내기 Airplane arriving at 1:00 am There is a lot of delay at the airport after changing the cell phone memory at the airport. It took a lot of time to find the doorway that the manager told me to get a room safekeeping. I am upset because I do not have 200 deposits in the reservation information. We were a deluxe room and it was very difficult because it was not connected to Imago Mall. The entrance and departure day is checked. 수정 제안하기
Stayed 3 nights in Jul 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so disappointed. 1. I asked for cleaning services (this is available upon request) and I had to chase the manager / owner the next day after having arrived to find that the unit had NOT been cleaned. 2. On arrival, the staff did not lead us to the unit and just gave us a card to go to the unit ourselves. We were not taken around the property and had to guess which unit we were staying in by the label on the card - there are a LOT of units and everywhere looked the same so we were quite lost at first. 3. After my stay I found that they gave me the WRONG unit. Either that or they had MISREPRESENTED which unit I was renting with their photos. There are 4 lofts in this property and whilst the photos show that you will get a nice unit with a nice big balcony, we were given a unit with a balcony that could barely fit two chairs and had a completely different view. When I mentioned this to the manager he IGNORED my message.
Stayed 4 nights in Jun 2017
Verified

10/10 Excellent

Rinnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Service Apartment, just above IMAGO

It was a decent stay, with IMAGO Shopping Mall just below. Everything was easy, the staff was really friendly, we did give them a head start on our time of arrival. Thanks for the great stay.
Stayed 2 nights in Jun 2017
Verified

4/10 Poor

Jackie

Stayed 3 nights in May 2022
Verified

8/10 Good

chul jung

Liked: Room comfort
Stayed 3 nights in Jul 2019
Verified

8/10 Good

SAIMIZI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supposed the company appointed person to handle

Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019