See all properties

Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Exterior
Outdoor pool, sun loungers
Lounge
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Centre Point
    ‪5 min walk‬
  • Imago Shopping Mall
    ‪8 min walk‬
  • Gaya Street Sunday Market
    ‪16 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | 1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe with Club Lounge Access

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

1 bedroom, free minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking, Bathtub

  • 312 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, free minibar, in-room safe, desk

Superior Double or Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior with Club Lounge Access

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

1 bedroom, free minibar, in-room safe, desk

Junior Double Room

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Partial Sea View

1 bedroom, free minibar, in-room safe, desk

Deluxe Room With Partial Sea View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

1 bedroom, free minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with City View

1 bedroom, free minibar, in-room safe, desk

Superior Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Room with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior Room with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
2 outdoor pools, pool umbrellas, sun loungers

Shangri-La Rasa Ria, Kota Kinabalu

Tuaran
  • On private beach
  • Pool
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 1,002 reviews
The price is $155
$141 nightly
$155 total
Total includes taxes and fees
Jun 26 - Jun 27
Shangri-La Rasa Ria, Kota Kinabalu

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Promenade Hotel Kota Kinabalu is next to Oceanus Waterfront Mall and Kota Kinabalu Esplanade. This 4-star hotel has 446 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centre Point - 5 min walk - 0.3 miles
  • Imago Shopping Mall - 8 min walk - 0.5 miles
  • Gaya Street Sunday Market - 16 min walk - 0.9 miles
  • Suria Sabah Shopping Mall - 19 min walk - 1.0 mile
  • Jesselton Point Ferry Terminal - 2 min drive - 1.4 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Waterfront hotel with 2 restaurants and a 24-hour front desk
At Promenade Hotel Kota Kinabalu, guests have access to an outdoor pool, free WiFi in public areas, and conference space. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and laundry facilities.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Free minibar items, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Restaurant

Holiday Inn Express Kota Kinabalu City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 187 reviews
$70 nightly
The price is $78
Jul 1 - Jul 2
Total includes taxes and fees
Holiday Inn Express Kota Kinabalu City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is free cancellation available at Promenade Hotel Kota Kinabalu?

Promenade Hotel Kota Kinabalu offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on Jun 21, 2025 start from $66.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Promenade Hotel Kota Kinabalu?

This hotel is situated in Downtown Kota Kinabalu, just steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade, and within a short walk of Imago Shopping Mall. You'll also find Anjung Samudera and Centre Point less than a mile away.

Will I be able to park at Promenade Hotel Kota Kinabalu?

Yes, though parking is available on request.

Does Promenade Hotel Kota Kinabalu feature a casino on the premises?

No, Promenade Hotel Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Promenade Hotel Kota Kinabalu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Promenade Hotel Kota Kinabalu good for couples?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service and a minibar stocked with free items in each guestroom with some featuring ocean views.

Does Promenade Hotel Kota Kinabalu have a hot tub?

No, this hotel doesn't have a spa tub.

Does Promenade Hotel Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Promenade Hotel Kota Kinabalu has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will Promenade Hotel Kota Kinabalu allow pets to stay for free?

No, pets and service animals aren't allowed at Promenade Hotel Kota Kinabalu.

Does Promenade Hotel Kota Kinabalu have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Promenade Hotel Kota Kinabalu?

The closest major airport to Promenade Hotel Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Promenade Hotel Kota Kinabalu?

No, you won't find guestrooms with balconies at Promenade Hotel Kota Kinabalu.

Does Promenade Hotel Kota Kinabalu offer wedding services?

There are wedding services available at Promenade Hotel Kota Kinabalu if that's in your vacation plans.

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 176 out of 578 reviews
Rating 8 - Good. 258 out of 578 reviews
Rating 6 - Okay. 83 out of 578 reviews
Rating 4 - Poor. 44 out of 578 reviews
Rating 2 - Terrible. 17 out of 578 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

mohamed zairi

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025

10/10 Excellent

Nantha Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Vimala

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a bad experience. They had a new year countdown and they were practicing for it on 30th December and 29th December even. The 30th one had the windows vibrating and the lights reached the room. I was terribly sick and I could not catch any rest. When asked; they said it was a last minute event and that they are not responsible for a state event. I then asked for a room change, but they said I may need to top up, as the rooms above are suite? Then they proceeded to relocate me when I asked them for some effort, and they placed me nearer to the stage. This is absurd. This is clearly an indication for lack of integrity. There was no indication of such an event. I booked my tickets the week before coming here, thus I am sure the event will have been announced by then. This is unacceptable and very annoying. Also mini trigger factors will be the different toothpastes in both rooms, the new room has Colgate. The water heater was working better in this floor. There are different standards for different floors? I don’t even get this. Don’t book this place. It’s really a scam. Then the roads were closed for the event and even that was not indicated. Only one doorman came to my rescue but could not help much. Thus, I ended up draaging my luggage and walking to the mall that was 15 minutes away, in the hot sun. See; this may not be a very difficult task but my point here is the need to INFORM these details so that a customer can be well prepared. HUGE LACK OF INTEGRITY.
Stayed 4 nights in Dec 2024

4/10 Poor

Sady

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a good experience

Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024

8/10 Good

Khairul Izan bin

Traveled with family
Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

10/10 Excellent

Abd Hasman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ching-Chiu

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

8/10 Good

Suziewati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKSON

Traveled with partner
Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali Rahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mall
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Traveled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

Hotels

Hostels Pasig
Key West Inn - Lafayette
Motels Schaumburg
Hotels in Downtown Chicago
Ski Resorts & Hotels in New Jersey
Hotels near Lambeau Field
4 Star Hotels in Newport Beach
Hotels in Parksley
The Westin Pittsburgh, a Marriott Hotel
Kid Friendly Hotels in Cancun
Hotels with Hot Tubs in Southern Maryland
Cabin Rentals Clark
Condo Rentals Waimea

Flights

Flights from Norfolk - Virginia Beach to Colorado Springs
Flights from Houston to Las Vegas
Flights from Cleveland to Frankfurt
Flights from Detroit to San Pedro
Flights from San Pedro Sula to Vancouver
Flights from Edmonton to Niagara Falls
Flights from Atlanta to Lisbon District
Flights from Austin to Dublin
Flights from Dayton to Grand Rapids
Flights from Columbus to Nassau
Flights from Boston (BOS) to Middletown (MDT)
Flights from Colorado Springs to San Francisco

Cars

Car rentals in Louisville
Car rentals in Alamosa

Packages

Cebu Ocean Park
Nuremberg Vacations
Prince Edward Island Vacations