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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

Exterior
Lobby
Free minibar, in-room safe, desk, blackout drapes
Buffet
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    ‪1 min walk‬
  • Place, Centre Point
    ‪5 min walk‬
  • Place, Imago Shopping Mall
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout drapes

Superior Room with City View

  • Sleeps 2

View all photos for Deluxe Room With Partial Sea View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room With Partial Sea View

  • Sleeps 2

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Promenade Superior Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Room with Club Lounge Access

  • Sleeps 2

View all photos for Promenade Deluxe Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2

View all photos for Presidential Suite

Free minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sleeps 2

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About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Promenade Hotel Kota Kinabalu is next to Oceanus Waterfront Mall and Kota Kinabalu Esplanade. This 446-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 miles
  • Oceanus Waterfront Mall - 2 min walk - 0.1 miles
  • Kompleks Asia City - 5 min walk - 0.3 miles
  • Centre Point - 5 min walk - 0.3 miles
  • Imago Shopping Mall - 6 min walk - 0.4 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪Aachi Curry House - ‬5 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Restoran Rasika Maju - ‬6 min walk
  • ‪Promenade Staff Cateen - ‬5 min walk
  • ‪Big Fish - ‬4 min walk

About this property

Promenade Hotel Kota Kinabalu

Waterfront hotel with 2 restaurants and a 24-hour fitness center
Guests of Promenade Hotel Kota Kinabalu have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Free minibar items, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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2 restaurants, breakfast, lunch, dinner served; international cuisine
Le Meridien Kota Kinabalu
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,002 reviews
$94 nightly
The price is $104
Dec 5 - Dec 6
Total with taxes and fees
Le Meridien Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is free cancellation available at Promenade Hotel Kota Kinabalu?

Promenade Hotel Kota Kinabalu offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on Dec 4, 2025 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Promenade Hotel Kota Kinabalu?

This hotel is situated in Downtown Kota Kinabalu, just steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade, and within a short walk of Imago Shopping Mall. You'll also find Centre Point and Kompleks Asia City less than a mile away.

Is parking available on site at Promenade Hotel Kota Kinabalu?

Yes, though parking is available on request.

Does Promenade Hotel Kota Kinabalu feature a casino on the premises?

No, Promenade Hotel Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Promenade Hotel Kota Kinabalu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Promenade Hotel Kota Kinabalu good for couples?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service and a minibar stocked with free items in each guestroom with some featuring ocean views.

Does Promenade Hotel Kota Kinabalu have a hot tub?

No, there isn't a spa tub at this hotel.

Does Promenade Hotel Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Promenade Hotel Kota Kinabalu has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will Promenade Hotel Kota Kinabalu allow pets to stay for free?

No, pets and service animals aren't allowed at Promenade Hotel Kota Kinabalu.

Are there connecting rooms at Promenade Hotel Kota Kinabalu?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Promenade Hotel Kota Kinabalu?

The closest major airport to Promenade Hotel Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 5 mi away (8 minutes by car).

Are there rooms with balconies at Promenade Hotel Kota Kinabalu?

No, there aren't any guestrooms with balconies at Promenade Hotel Kota Kinabalu.

Does Promenade Hotel Kota Kinabalu offer wedding services?

There are wedding services available at Promenade Hotel Kota Kinabalu if that's in your vacation plans.

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 181 out of 589 reviews
Rating 8 - Good. 261 out of 589 reviews
Rating 6 - Okay. 85 out of 589 reviews
Rating 4 - Poor. 45 out of 589 reviews
Rating 2 - Terrible. 17 out of 589 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Danya

Liked: Cleanliness, staff & service, amenities
The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

Jing

Traveled with group
Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025

8/10 Good

ernie

Stayed 2 nights in Jul 2025

8/10 Good

Colby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Stayed 6 nights in May 2025

10/10 Excellent

Ching-Hua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Highly recommended

Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market.
Stayed 2 nights in May 2025

8/10 Good

MOHAMMED ISNIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdellatif

Liked: Cleanliness, staff & service, property conditions & facilities
Ideale plek om te verblijven. Vriendelijk personeel. Alles is op loopafstand. Prima hotel👌 Abdellatif en Somaya Mezian
Stayed 3 nights in Apr 2025

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025

10/10 Excellent

Pei Yee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Stayed 2 nights in Apr 2025

8/10 Good

Arlene Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was great but walkways around was not very safe with slabs not even or missing. Electric or telephone cables hanging down- which is very unsafe.
Stayed 8 nights in Mar 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025

8/10 Good

Cheng Hock

Liked: Cleanliness, staff & service, property conditions & facilities
will come back soon
Stayed 3 nights in Mar 2025

6/10 Okay

mohamed zairi

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025

10/10 Excellent

Nantha Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Vimala

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a bad experience. They had a new year countdown and they were practicing for it on 30th December and 29th December even. The 30th one had the windows vibrating and the lights reached the room. I was terribly sick and I could not catch any rest. When asked; they said it was a last minute event and that they are not responsible for a state event. I then asked for a room change, but they said I may need to top up, as the rooms above are suite? Then they proceeded to relocate me when I asked them for some effort, and they placed me nearer to the stage. This is absurd. This is clearly an indication for lack of integrity. There was no indication of such an event. I booked my tickets the week before coming here, thus I am sure the event will have been announced by then. This is unacceptable and very annoying. Also mini trigger factors will be the different toothpastes in both rooms, the new room has Colgate. The water heater was working better in this floor. There are different standards for different floors? I don’t even get this. Don’t book this place. It’s really a scam. Then the roads were closed for the event and even that was not indicated. Only one doorman came to my rescue but could not help much. Thus, I ended up draaging my luggage and walking to the mall that was 15 minutes away, in the hot sun. See; this may not be a very difficult task but my point here is the need to INFORM these details so that a customer can be well prepared. HUGE LACK OF INTEGRITY.
Stayed 4 nights in Dec 2024

4/10 Poor

Sady

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a good experience

Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024

8/10 Good

Khairul Izan bin

Traveled with family
Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

10/10 Excellent

Abd Hasman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ching-Chiu

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

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