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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

Relax in the stylish bar area with a sofa and wicker chairs, surrounded by a selection of drinks and a beautifully designed ceiling.
Enter a grand lobby with a high ceiling, pendant lights, and leather armchairs.
Hotel Promenade offers a striking urban presence with a modern architectural design.
Enjoy a wide selection of dishes at our buffet counter, featuring various serving stations and ample tableware.
Guests can enjoy scenic views from the hotel's spacious balconies and large windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Centre Point
    ‪5 min walk‬
  • Imago Shopping Mall
    ‪8 min walk‬
  • Suria Sabah Shopping Mall
    ‪19 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

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Room options

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | 1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe with Club Lounge Access

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

1 bedroom, free minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, free minibar, in-room safe, desk

Superior Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

1 bedroom, free minibar, in-room safe, desk

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Partial Sea View

1 bedroom, free minibar, in-room safe, desk

Deluxe Room With Partial Sea View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

1 bedroom, free minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with City View

1 bedroom, free minibar, in-room safe, desk

Superior Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Room with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior Room with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Promenade Hotel Kota Kinabalu is next to Oceanus Waterfront Mall and Kota Kinabalu Esplanade. This 4-star hotel has 446 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centre Point - 5 min walk - 0.3 miles
  • Imago Shopping Mall - 8 min walk - 0.5 miles
  • Gaya Street Sunday Market - 16 min walk - 0.9 miles
  • Suria Sabah Shopping Mall - 19 min walk - 1.0 mile
  • Sutera Harbour - 4 min drive - 1.6 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Waterfront hotel with 2 restaurants and a 24-hour front desk
At Promenade Hotel Kota Kinabalu, guests have access to an outdoor pool, free WiFi in public areas, and conference space. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Free minibar items, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Relax in a spacious lobby with comfortable seating and a striking ceiling installation.

Hilton Kota Kinabalu

  • Pool
  • Kids pool
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 958 reviews
$118 nightly
The price is $129
Jul 27 - Jul 28
Total includes taxes and fees
Hilton Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is free cancellation available at Promenade Hotel Kota Kinabalu?

Promenade Hotel Kota Kinabalu offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Promenade Hotel Kota Kinabalu?

This hotel is situated in Downtown Kota Kinabalu, just steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade, and within a short walk of Imago Shopping Mall. You'll also find Centre Point and KK Plaza less than a mile away.

Will I be able to park at Promenade Hotel Kota Kinabalu?

Yes, though parking is available on request.

Does Promenade Hotel Kota Kinabalu feature a casino on the premises?

No, Promenade Hotel Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Promenade Hotel Kota Kinabalu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Promenade Hotel Kota Kinabalu?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service and a minibar stocked with free items in each guestroom with some featuring ocean views.

Does Promenade Hotel Kota Kinabalu have a hot tub?

No, this hotel doesn't have a spa tub.

Does Promenade Hotel Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Promenade Hotel Kota Kinabalu has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will Promenade Hotel Kota Kinabalu allow pets to stay for free?

No, pets and service animals aren't allowed at Promenade Hotel Kota Kinabalu.

Are there connecting rooms at Promenade Hotel Kota Kinabalu?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Promenade Hotel Kota Kinabalu?

The closest major airport to Promenade Hotel Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 5 mi away (8 minutes by car).

Can I book a room with a balcony at Promenade Hotel Kota Kinabalu?

No, at Promenade Hotel Kota Kinabalu, there aren't any guestrooms that list a balcony.

Does Promenade Hotel Kota Kinabalu offer wedding services?

There are wedding services available at Promenade Hotel Kota Kinabalu if that's in your vacation plans.

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 176 out of 579 reviews
Rating 8 - Good. 259 out of 579 reviews
Rating 6 - Okay. 83 out of 579 reviews
Rating 4 - Poor. 44 out of 579 reviews
Rating 2 - Terrible. 17 out of 579 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025

10/10 Excellent

Pei Yee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Stayed 2 nights in Apr 2025

8/10 Good

Arlene Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was great but walkways around was not very safe with slabs not even or missing. Electric or telephone cables hanging down- which is very unsafe.
Stayed 8 nights in Mar 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025

8/10 Good

Cheng Hock

Liked: Cleanliness, staff & service, property conditions & facilities
will come back soon
Stayed 3 nights in Mar 2025

6/10 Okay

mohamed zairi

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025

10/10 Excellent

Nantha Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Vimala

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a bad experience. They had a new year countdown and they were practicing for it on 30th December and 29th December even. The 30th one had the windows vibrating and the lights reached the room. I was terribly sick and I could not catch any rest. When asked; they said it was a last minute event and that they are not responsible for a state event. I then asked for a room change, but they said I may need to top up, as the rooms above are suite? Then they proceeded to relocate me when I asked them for some effort, and they placed me nearer to the stage. This is absurd. This is clearly an indication for lack of integrity. There was no indication of such an event. I booked my tickets the week before coming here, thus I am sure the event will have been announced by then. This is unacceptable and very annoying. Also mini trigger factors will be the different toothpastes in both rooms, the new room has Colgate. The water heater was working better in this floor. There are different standards for different floors? I don’t even get this. Don’t book this place. It’s really a scam. Then the roads were closed for the event and even that was not indicated. Only one doorman came to my rescue but could not help much. Thus, I ended up draaging my luggage and walking to the mall that was 15 minutes away, in the hot sun. See; this may not be a very difficult task but my point here is the need to INFORM these details so that a customer can be well prepared. HUGE LACK OF INTEGRITY.
Stayed 4 nights in Dec 2024

4/10 Poor

Sady

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a good experience

Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024

8/10 Good

Khairul Izan bin

Traveled with family
Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

10/10 Excellent

Abd Hasman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ching-Chiu

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

8/10 Good

Suziewati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKSON

Traveled with partner
Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali Rahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mall
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Traveled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

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