See all properties

Promenade Hotel Kota Kinabalu

4.0 star property

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

Lobby
Executive Suite with Club Lounge Access | Living area | LCD TV
Buffet
Executive Suite with Club Lounge Access | Bathroom | Free toiletries, hair dryer, bidet, towels
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    ‪1 min walk‬
  • Place, Centre Point
    ‪5 min walk‬
  • Place, Imago Shopping Mall
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

  • Sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Promenade Hotel Kota Kinabalu is next to Oceanus Waterfront Mall and Kota Kinabalu Esplanade. This 446-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 miles
  • Centre Point - 5 min walk - 0.3 miles
  • Imago Shopping Mall - 6 min walk - 0.4 miles
  • Kota Kinabalu Central Market - 11 min walk - 0.6 miles
  • Gaya Street Sunday Market - 16 min walk - 0.9 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪Promenade Staff Cateen - ‬5 min walk
  • ‪Secret Recipe - ‬3 min walk
  • ‪Aachi Curry House - ‬5 min walk
  • ‪Rooftop Marriot - ‬4 min walk
  • ‪Big Fish - ‬4 min walk

About this property

Promenade Hotel Kota Kinabalu

Guests of Promenade Hotel Kota Kinabalu have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Free minibar items, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

In-room safe, desk, laptop workspace, blackout drapes
Shangri-La Rasa Ria, Kota Kinabalu
Tuaran
  • On private beach
  • Pool
  • Breakfast included
  • Spa
9.2 out of 10, Wonderful, 1,006 reviews
$130 nightly
The price is $143
Jun 21 - Jun 22
Total with taxes and fees
Shangri-La Rasa Ria, Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is free cancellation available at Promenade Hotel Kota Kinabalu?

Promenade Hotel Kota Kinabalu offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Promenade Hotel Kota Kinabalu?

This hotel is situated in Downtown Kota Kinabalu, just steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade, and within a short walk of Imago Shopping Mall. You'll also find Centre Point and KK Plaza less than a mile away.

Is parking available on site at Promenade Hotel Kota Kinabalu?

Yes, though parking is available on request.

Does Promenade Hotel Kota Kinabalu feature a casino on the premises?

No, Promenade Hotel Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Promenade Hotel Kota Kinabalu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Promenade Hotel Kota Kinabalu?

Amenities that appeal to couples at this waterfront hotel include 24-hour room service and a free stocked minibar in each guestroom, and some feature ocean view.

Are there hot tubs at Promenade Hotel Kota Kinabalu?

No, this hotel doesn't have a spa tub.

Does Promenade Hotel Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Promenade Hotel Kota Kinabalu has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will Promenade Hotel Kota Kinabalu allow pets to stay for free?

No, pets and service animals aren't allowed at Promenade Hotel Kota Kinabalu.

Are there connecting rooms at Promenade Hotel Kota Kinabalu?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Promenade Hotel Kota Kinabalu?

The closest major airport to Promenade Hotel Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Promenade Hotel Kota Kinabalu?

No, there aren't any guestrooms at Promenade Hotel Kota Kinabalu that offer a balcony.

Does Promenade Hotel Kota Kinabalu offer wedding services?

There are wedding services available at Promenade Hotel Kota Kinabalu if that's in your vacation plans.

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 188 out of 602 reviews
Rating 8 - Good. 264 out of 602 reviews
Rating 6 - Okay. 88 out of 602 reviews
Rating 4 - Poor. 45 out of 602 reviews
Rating 2 - Terrible. 17 out of 602 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shih Chung

Liked: Cleanliness, amenities, property conditions & facilities
Facilities a bit aged but clean room with nice club lounge room. Comfortable bed and good breakfast spread of local cruisine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Room clean, but a bit dated. View of the sea was amazing.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Farzad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jack tak hau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MOHAMMED ISNIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

YiYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pillow, bed and breakfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gives you a takeaway breakfast for an early flight. Brilliant!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024
Verified

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Ching-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Highly recommended

Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Danya

Liked: Cleanliness, staff & service, amenities
The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024
Verified

8/10 Good

Rita

Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Stayed 6 nights in May 2025