See all properties

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

A hotel room with a large window, a bed, a desk with a lamp, and a chair.
A hotel room with two single beds, a bedside table with a lamp, a chair, and an air conditioning unit.
A multi-story hotel with a modern facade, large windows, and a prominent sign.
A hotel lobby with a reception desk, a large window with curtains, a seating area with a sofa, and decorative fans on the wall.
A conference room with multiple round tables and chairs, a whiteboard, and artwork on the walls.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Gleneagles Hospital
    ‪2 min walk‬
  • Place, Imago Shopping Mall
    ‪3 min walk‬
  • Place, Sutera Harbour
    ‪14 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Deluxe Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a chair, a desk, and a door leading to another room.

Superior Room

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Superior Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is adjacent to Gleneagles Hospital and within a 10-minute stroll of Imago Shopping Mall. This 118-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.

What's nearby

  • Gleneagles Hospital - 2 min walk - 0.1 miles
  • Imago Shopping Mall - 3 min walk - 0.2 miles
  • Kota Kinabalu Esplanade - 11 min walk - 0.6 miles
  • Sutera Harbour - 14 min walk - 0.8 miles
  • Centre Point - 18 min walk - 1.0 mile

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪CHAGEE - ‬2 min walk
  • ‪Borneo Chicken Rice - ‬6 min walk
  • ‪Crack Inc. Coffee Community Culture - ‬5 min walk
  • ‪Kopi Ping Cafe - ‬6 min walk
  • ‪Jojo Gastrobar - ‬2 min walk

About this property

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel features free WiFi in public areas, meeting rooms, and a business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. This hotel also has express check-out.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bidets. Other amenities include ironing boards, desks, and wardrobes or closets.

Similar properties

Deluxe King | Minibar, in-room safe, desk, laptop workspace
Hotel Capital
Downtown Kota Kinabalu
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
8.4 out of 10, Very Good, 312 reviews
$30 nightly
The price is $34
Sep 1 - Sep 2
Total with taxes and fees
Hotel Capital

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MYR 100

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Frequently asked questions

Are free cancellation options available at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel on Aug 16, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

This hotel is situated in Downtown Kota Kinabalu within a short 6-minute walk of Imago Shopping Mall and also 13 minutes on foot from Kota Kinabalu Esplanade. You'll also find Sutera Harbour and Centre Point less than a mile away.

Is parking available on site at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel include a casino?

No, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel doesn't have a casino.

Is there an indoor pool at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Couples staying at this hotel will value amenities like a rainfall showerhead, free WiFi in some guestrooms, as well as a 24-hour front desk.

Does Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel have a restaurant that serves breakfast?

No, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel doesn't have a restaurant that serves breakfast.

Does Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel.

Does Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

The closest major airport to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is Kota Kinabalu Intl. Airport (BKI), which is 4 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

No, there aren't any guestrooms at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel that offer a balcony.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 20 out of 69 reviews
Rating 4 - Poor. 12 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Hiroshi

Disliked: Cleanliness
reasonable price
Stayed 1 night in May 2024
Verified review

8/10 Good

Mohd Redzwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with friendly and accommodating staff

Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

우리

Disliked: Property conditions & facilities, room comfort
공간은 넓은데 정말 침대뿐입니다. 싼가격에 묶고 싶으시다면 추천하지만 다시 간다면 돈 더주고 다른 호텔 가겠네요
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok til et par overnatninger

Fint hotel, men meget trafik støj. Morgen maden var ikke noget særligt, den ene dag kom vi lidt sent ned til morgenmaden, og der var det meste koldt.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Need some improvement

Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
가성비 나쁘지 않았어요. 근데 조식 카페 그릇이 좀.....깨끗하진 않더라구요.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality hotel

Uncomfortable
Stayed 3 nights in Jun 2017
Verified review

4/10 Poor

JoAnne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not close to anything

The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.
Verified review

6/10 Okay

kristy

Liked: Staff & service, room comfort

Basic and affordable

It is a basic, affordable place. It's decent for the price, but nothing special about it.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe and sound

A clean,big and nice room...and also a delicious food...
Verified review

6/10 Okay

BANGGEUL

Liked: Staff & service
Disliked: Cleanliness

저렴하고 편리한 호텔

밤 늦게 도착하는 비행기라 리조트는 1박이 부담스러워 하룻밤 묵을 숙소로 정하였습니다. 가격은 매우 저렴했고 숙소는 넓습니다. 다만 건물이 오래되고, 기본 상태만 제공되기 때문에 청결도나 룸 컨디션에 큰 기대를 안하시면 만족할 것 같습니다. 이마고몰과 수트라하버 리조트 사이에 위치하여 이동은 편리합니다. 저희처럼 하룻밤 묵고 리조트로 이동하실 분은 선택하셔도 될 것 같습니다.
Verified review

6/10 Okay

Traveler..

Good Hotel ... more room for improvement

Good, Friendly staff, Wifi & tv channel need to improve,
Verified review

6/10 Okay

Verified traveler

fine for short stay near airport

It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel
Verified review

8/10 Good

Hasim

Nice & Friendly

Friendly staff,enough parking lot, but my room no refrigerator.
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT A 3 STAR HOTEL

Stays for 3 nights. if you dont have a car, it will be bad experience. The newest shopping mall is about 600 meters away, but having to cross a major express way to airport is not an nice experience. The room layout dont look like was designed for hotel room. The phone is the room is not by the bed but by the table. The breakfast prepared is bare minimum . 3 *** is over rated for this hotel and not value for money.
Verified review

2/10 Terrible

Taeri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악

정말 최악의 숙소였다. 주변은 더럽고 빈민가로 보였고 밤새 시끄러워 한숨도 못잤다. 화장실도 너무 지저분해서 씻을수가 없었고 침구상태도 믿을수 없었다. 조식은 먹지않고 그냥 나왔다. 잠만 자려고 예약했는데 형편없었다.
Verified review

4/10 Poor

Grahame

Disliked: Cleanliness, property conditions & facilities

Never again

Included breakfast was terrible and the place was dirty. Food was cold on 3 of the 4 days
Verified review

8/10 Good

Verified traveler

Liked: Room comfort

Easy & clean

Good