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Quest Townsville on Eyre

4.5 star property
Luxury hotel with a fitness center and an outdoor pool
VIP Access

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Photo gallery for Quest Townsville on Eyre

Standard Studio (Studio Apartment) | 1 bedroom, in-room safe, desk, laptop workspace
Standard Studio (Studio Apartment) | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Outdoor pool
Executive Apartment, 1 Bedroom | Living area | 42-inch LED TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View in a map
19-21 Leichhardt Street, North Ward, QLD, 4810
  • Place, Strand Park
    ‪10 min walk‬
  • Place, Castle Hill
    ‪13 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms

  • 980 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Apartment, 2 Bedrooms

42-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio (Studio Apartment)

Standard Studio (Studio Apartment) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Studio (Studio Apartment)

9.6 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Executive Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Townsville

Located in North Ward within a short walk of Strand Park, Quest Townsville on Eyre is within a mile (2 km) of other popular sights such as Castle Hill. This 4.5-star hotel has 85 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • The Strand Beach - 3 min walk - 0.2 miles
  • Strand Park - 10 min walk - 0.5 miles
  • Castle Hill - 13 min walk - 0.7 miles
  • Magnetic Island Ferry Terminal - 15 min walk - 0.8 miles
  • Queensland Country Bank Stadium - 3 min drive - 1.6 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tobruk Kiosk - ‬9 min walk
  • ‪Watermark Townsville - ‬10 min walk
  • ‪Tide Cafe - ‬4 min walk
  • ‪Longboard Bar & Grill - ‬7 min walk

About this property

Quest Townsville on Eyre

Luxury hotel with a fitness center and an outdoor pool
At Quest Townsville on Eyre, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is AUD 10 per night, or you can take advantage of the airport shuttle (available 24 hours) for AUD 15 per person one-way. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Other amenities at this luxury hotel include conference space, a business center, and a free grocery shopping service.
42-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and stovetops are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Self parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Townsville Eyre Apartment
Quest Eyre Apartment
Quest Townsville Eyre
Quest Eyre
Quest Townsville on Eyre
Quest Townsville on Eyre Hotel
Quest Townsville on Eyre North Ward
Quest Townsville on Eyre Hotel North Ward

Frequently asked questions

What is there to do around Quest Townsville on Eyre?

This hotel is situated in North Ward within a 10-minute walk of The Strand Beach, Strand Waterpark, and Strand Park. You'll also find Magnetic Island Ferry Terminal and Townsville Sports Reserve less than a mile away.

Will I be able to park at Quest Townsville on Eyre?

Yes, parking is offered for AUD 10 per night. Though parking is limited, accessible parking is also available.

Does Quest Townsville on Eyre have a casino on the premises?

No, Quest Townsville on Eyre doesn't have a casino.

Is there an indoor pool at Quest Townsville on Eyre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Quest Townsville on Eyre a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a shopping mall plus some guestrooms include kitchens.

Are there hot tubs at Quest Townsville on Eyre?

No, this hotel doesn't have a spa tub.

Does Quest Townsville on Eyre have a restaurant that serves breakfast?

Quest Townsville on Eyre offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Quest Townsville on Eyre allow pets to stay free of charge?

No, pets aren't allowed at Quest Townsville on Eyre though service animals are welcome.

Does Quest Townsville on Eyre have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quest Townsville on Eyre?

The closest major airport to Quest Townsville on Eyre is Townsville, QLD (TSV), which is 3.8 mi away (12 minutes by car).

Can I book a room with a balcony at Quest Townsville on Eyre?

Yes, some guestrooms at Quest Townsville on Eyre offer a balcony.

Quest Townsville on Eyre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 281 reviews
Rating 8 - Good. 90 out of 281 reviews
Rating 6 - Okay. 24 out of 281 reviews
Rating 4 - Poor. 6 out of 281 reviews
Rating 2 - Terrible. 4 out of 281 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick and easy and very nice and comfortable rooms
Stayed 1 night in Aug 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air-conditioner settings couldn't be changed to cold only. When temperature outside dropped under 19 degrees the heaters kicked in and it was so hot we couldnt sleep
Stayed 1 night in Aug 2025

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service
Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Guy A

Traveled with group
Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Stayed 2 nights in May 2025

6/10 Okay

Bradd

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dishwasher was broken before our stay and was not fixed during our stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.
Stayed 1 night in Jan 2025

8/10 Good

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Stayed 4 nights in Jan 2025

8/10 Good

Stewart, BLACK RIVER

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quiet.
Stayed 2 nights in Nov 2024

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Stayed 4 nights in Oct 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ollie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 bedroom apartment very nice, good view of ocean and ferries
Stayed 2 nights in Sep 2024

6/10 Okay

kerrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara, Meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. Staff were very helpful
Stayed 5 nights in Aug 2024