Holiday Inn Townsville by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Townsville by IHG

A modern hotel room with a bed, bedside table, and a mirror.
A marina with multiple boats docked, reflecting in calm water, surrounded by buildings and a mountain in the background.
A multi-story building with a coffee shop named "Fratello Coffee" on the ground floor.
A modern room with a wooden floor, a desk with a chair, a flat-screen TV, and a framed picture on the wall.
A modern bathroom with a bathtub, toilet, and shower.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

Executive Studio Suite, 1 King Bed

  • Sleeps 2
  • Free WiFi

Executive Queen Room

  • Sleeps 3
  • Free WiFi

Double Standard

  • Sleeps 2
  • Free WiFi

About the neighborhood

Townsville

Holiday Inn Townsville by IHG places you within a 10-minute stroll of popular attractions such as Catholic Diocese of Townsville and Castle Hill. Each of the 93 rooms at this 4-star hotel includes an electric kettle, an LCD TV, and free tea bags/instant coffee. It's connected to a shopping center in central Townsville and also close to Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • Queens Gardens - 13 min walk - 0.7 miles
  • The Strand Beach - 16 min walk - 0.9 miles
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.4 miles

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Match (Grill & Bar) - ‬5 min walk
  • ‪City Lane - ‬2 min walk
  • ‪The TapHouse Townsville - ‬2 min walk

About this property

Holiday Inn Townsville by IHG

Holiday Inn Townsville by IHG features free WiFi in public areas and a TV in a common area. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a banquet hall and a vending machine.
LCD TVs come with DVD players, and guests can stay connected with free WiFi. Electric kettles, ironing boards, and desks are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Are free cancellation options available at Holiday Inn Townsville by IHG?

Holiday Inn Townsville by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Townsville by IHG?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Townsville by IHG on Jul 29, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Townsville by IHG?

Based on positive ratings, guests enjoy the hotel's walkable location in Townsville, and it's within a 10-minute walk of Castle Hill, Catholic Diocese of Townsville, and Perc Tucker Regional Gallery. You'll also find Queensland Country Bank Stadium and The Strand Beach less than a mile away.

Will I be able to park at Madison Plaza Townsville?

No, there isn't parking at this hotel.

Does Holiday Inn Townsville by IHG feature a casino at the property?

No, Holiday Inn Townsville by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Townsville by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Madison Plaza Townsville?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and free WiFi.

Are there hot tubs at Madison Plaza Townsville?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Townsville by IHG have a restaurant that serves breakfast?

No, Holiday Inn Townsville by IHG doesn't have a restaurant that serves breakfast.

Does Holiday Inn Townsville by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Townsville by IHG.

Are there connecting rooms at Madison Plaza Townsville?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Townsville by IHG?

The closest major airport to Holiday Inn Townsville by IHG is Townsville, QLD (TSV), which is 3.9 mi away (7 minutes by car).

Can I book a room with a balcony at Madison Plaza Townsville?

No, there aren't any guestrooms with balconies at Madison Plaza Townsville.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great new upgraded rooms, great beds, big baths, big TVs very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Great new updated and refurbed rooms, light and modern great TV, fantastic beds very very comfortable very impressed
Stayed 1 night in Feb 2026
Verified

8/10 Good

Katelan

Staff were lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities
Checkin was smooth and polite. The riom was clean and comfortable. Location was perfect for oir sporting weekend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Room was good for the price. Staff were helpful. Renovations are in progress so looking good for the future
Stayed 1 night in Feb 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
All was good..hotel under renovation but still good for out purposes..great location in townsville city..clean comfy bed + good bathroom+ shower not luxurious but great staff + price
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lunde

Liked: Cleanliness
The hotel was ok, clean, quiet, under renovation. Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suk

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities
Friendly staff, and the room was clean and cool.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Satunya

Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Wendy

Liked: Staff & service
Staff were very helpful. Hotel under renovation so room was dated.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heidi

Liked: Amenities
Nice to see it's being refurbished, very convenient for the QLD pinball finals at Empire arcade.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 3 nights in Dec 2025
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kind
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wycliff

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, I was able to book a room last minute check in early. Ver comfortable and clean room for the price. Very convenient location close to woollies and restaurants. Will visit again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALYSSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place stay there quite abit and love it everytime
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in Jun 2025