See all properties

Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill

Choose dates to view prices

Photo gallery for Madison Plaza Townsville

Cafe
Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cribs/infant beds
Exterior
Bar (on property)
LCD TV, DVD player

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Business Room (Shower over Bath)

8.2 out of 10
Very good
(40 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Family Suite

7.2 out of 10
Good
(18 reviews)
  • 602 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Queen Room

7.4 out of 10
Good
(53 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Twin Room

7.0 out of 10
Good
(29 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Townsville

Madison Plaza Townsville places you within a 10-minute stroll of popular attractions such as Catholic Diocese of Townsville and Castle Hill. Each of the 93 rooms at this 4-star hotel includes a refrigerator, an electric kettle, and an LCD TV. It's connected to a shopping center in central Townsville and also close to Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • The Strand Beach - 15 min walk - 0.8 miles
  • Magnetic Island Ferry Terminal - 18 min walk - 1.0 mile
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.4 miles

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill
Guests staying at Madison Plaza Townsville enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Limited parking is available. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a TV in a common area and a vending machine.
LCD TVs come with DVD players, and guests can stay connected with free WiFi. Refrigerators, electric kettles, and ironing boards are also standard. Housekeeping is available on request.

Languages

English

Similar properties

Pet Friendly Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

The Robert Towns

  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
7.4 out of 10, Good, 767 reviews
The Robert Towns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per day
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Are free cancellation options available at Madison Plaza Townsville?

Madison Plaza Townsville provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see close to Madison Plaza Townsville?

Based on positive ratings, guests enjoy the hotel's walkable location in Townsville, and it's within a 10-minute walk of Castle Hill, Catholic Diocese of Townsville, and Perc Tucker Regional Gallery. You'll also find Magnetic Island Ferry Terminal and Queensland Country Bank Stadium less than a mile away.

Will I be able to park at Madison Plaza Townsville?

Yes, though parking is limited.

Does Madison Plaza Townsville feature a casino at the property?

No, Madison Plaza Townsville doesn't have a casino.

Is there an indoor pool at Madison Plaza Townsville?

No, there is no indoor pool at this hotel.

Are there hot tubs at Madison Plaza Townsville?

No, there isn't a spa tub at this hotel.

Does Madison Plaza Townsville have a restaurant that serves breakfast?

No, Madison Plaza Townsville doesn't have a restaurant that serves breakfast.

Does Madison Plaza Townsville allow pets to stay free of charge?

No, pets aren't allowed at Madison Plaza Townsville.

Are there connecting rooms at Madison Plaza Townsville?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Madison Plaza Townsville?

The closest major airport to Madison Plaza Townsville is Townsville, QLD (TSV), which is 3.9 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Madison Plaza Townsville?

No, you won't find guestrooms with balconies at Madison Plaza Townsville.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 125 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2025

6/10 Okay

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very close shops and restaurants.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Very average- clean but has a damp smell
Stayed 4 nights in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

4/10 Poor

Renee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A Comfortable family stay

Overall, we had a pleasant stay, with comfy, clean beds and a decent bathroom. However, the rooms require replacement of blinds as they were unusable and broken, bathroom fixtures were loose, and the general state of the room needed sprucing up. The reception was helpful and allowed us to stay an extra hour after checkout.
Stayed 3 nights in Mar 2025

6/10 Okay

Withchaya

Stayed 7 nights in Mar 2025

2/10 Terrible

Iulieta

Disliked: Staff & service
Customer service was very poor had few issues with missunderstanding infomation provided over the phone. Spoke to one person asking to find out what was going on which she hung up on me 4x for rest of the day no one would answer the phones as i was trying to get through to a manager. The girls who were on duty did not smile once or engage into the conversations. The only person who was outstanding when on duty was Jake. consistently provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently.
Stayed 3 nights in Mar 2025

8/10 Good

GARY

Stayed 1 night in Mar 2025

4/10 Poor

Peter

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Rooms need a paint job & friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was warned that there were “undesirables” around this property but I enjoyed my stay. The staff were polite and helpful, the room was basic but clean and everything worked. As a budget place to stay it was perfect for me.
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Staff & service
Just old things a bit out of date
Stayed 1 night in Mar 2025

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 17 nights in Mar 2025

10/10 Excellent

Laceey-rosee

Liked: Staff & service
Was a good deal but the place wasn't the cleanest and they could touch it up a bit like painting wise
Stayed 2 nights in Mar 2025

6/10 Okay

Nicole

Stayed 3 nights in Mar 2025

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here for two nights, would NOT stay again. Room smelt like cigarettes, hallways smelt musky as if it was wet. Mould on the bathroom ceiling. Room card stopped working after the first night, reception is unattended between 12 and 1pm, couldn’t get into our room, rang the phone number on the entrance door for when reception is unattended, called twice no one answered. Our friend stayed in the room beside us, he had showered and realised there were no towels in the room. We went down to reception to let them know and requested a towel, the girl working didn’t say one word, no apology, just handed the towel over. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

6/10 Okay

Karlo

Liked: Staff & service
The room ok and staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Marlow

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff especially the young guy doing nights
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was upgraded but felt my other cheaper room was better there were ice creams left in freezer lights were to dull it felt old was very disappointed have got the other room booked now
Stayed 4 nights in Mar 2025

Hotels

Pacific Bay Resort
B&B Murfreesboro
Batemans Bay Marina Resort
Alpine Resort Motel
Quest Nowra
Beach Resorts & Hotels in Tulum
Bellbird Studio, pet friendly, glamping getaway
Ettalong Beach Tourist Resort
Hotels in Wasaga Beach
ibis Styles Canberra Eaglehawk
Crowne Plaza Terrigal Pacific by IHG
Dunolly Golden Triangle Motel
Romantic Getaways & Hotels in Galena
Rockhampton Palms Motor Inn
Casino Resorts & Hotels in San Francisco
Hotels near Allegiant Stadium

Flights

Flights from Killeen to Orlando
Flights from Missoula to San Antonio
Flights from Cleveland to Pittsburgh
Flights from Ottawa to Chicago
Flights from Beijing to Dallas
Flights from Denver to Branson
Flights from Mexico City to Querétaro
Flights from Billings to Las Vegas
Flights from Boston to Indianapolis
Flights from Seattle to Lima
Flights from Charleston to San Antonio
Flights from Newark to Wilmington
Flights from Fort Lauderdale to Fort Myers

Packages

Dakhla Vacations