I sent my guest to this hotel despite having a difficult time with them a few weeks earlier when the guest had to cancel due to a death in her family. The previous reservation was replaced with another guest but the hotel refused to release the reservation for the guest that had the family tragedy. ...
Hotel common areas need better maintenance with carpets and cleaning all the glass along over bridges and elevators. Getting to look out dated. Also, with the inexpensive price of wi-if it is pretty tasteless and petty to charge guests to use it during their stay. Also, to have a refrigerator present ...
We needed a place to stay while visiting family in the area. We have had good experiences with LQ in the past and this visit was no different. Easy check in, friendly staff and easy check out. You can't reasonably ask for more than that. This is the reason we have chosen LQ as our place to stay.
My husband and I spent Christmas night at this hotel while traveling to visit family. The room was comfortable and spacious. However it smelt like tobacco. The check in and check out experience was painless and the staff was friendly. We would stay again- but we would request Febreeze. The breakfast ...
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Nice room and bathroom (very important). Friendly staff.
Front desk staff great, breakfast is wonderful, housekeeping close to worthless - didn't have soap or shampoo when we checked in, never left coffee, one spot on bathroom floor was still dirty after a week.
The hotel stuff was very nice and kind. Everything was ok but the bed was too soft and old. All of towels ware old and not white.
I had a week long conference in the Woodlands and the Extended Stay America was the perfect choice in terms of conveinence, comfort, location, and price. The room was spacious and the kitchen allowed me to cook at my leisure. I would definitely stay here again. Very helpful staff.