Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building

Choose dates to view prices

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Lounge
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

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Room options

Residential family, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Residential family (Single Use), Non Smoking

  • 365 sq ft
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

Moderate double (Single Use), Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Residential Double (Single Use),Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Corner double (Single Use), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Moderate double, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double (Single Use), Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Residential twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

Residential twin (Single Use), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Single - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Twin

  • Sleeps 1

Twin

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 4

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. Each of the 148 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 2 min drive - 1.5 miles
  • Meiji Jingu Shrine - 4 min drive - 2.1 miles
  • Tokyo Imperial Palace - 8 min drive - 4.8 miles
  • Tokyo Tower - 8 min drive - 5.8 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家フクロウ - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪もり平 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building
Guests staying at Tokyu Stay Nishi Shinjuku enjoy free WiFi in public areas, free newspapers, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on Jul 22, 2025 start from $97.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Is there parking available at Tokyu Stay Nishi Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

Is Tokyu Stay Nishi Shinjuku a good place to stay for couples?

Amenities that appeal to couples at this hotel include a soaking tub, a smart TV, and free Internet access.

Does Tokyu Stay Nishi Shinjuku have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Does Tokyu Stay Nishi Shinjuku have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 17.9 mi away (45 minutes by car).

Can I book a room with a balcony at Tokyu Stay Nishi Shinjuku?

No, you won't find guestrooms with balconies at Tokyu Stay Nishi Shinjuku.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1004 reviews
Rating 8 - Good. 361 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tokyu Stay in Nishi-Shinjuku was absolutely amazing. From the rooms to the staff they were the best of the best. The room was clean and fully stocked when we got there and the staff even offered to help us up to our room which we thanked them for but denied. They even helped us out when we mistakenly sent some of our lugage to a different Tokyu Stay just a few miles away. They called the hotel and let them know we would be picking the luggage up as soon as we could. Thank you for the hospitality we hope to visit again.
Stayed 15 nights in Apr 2025

10/10 Excellent

Irmalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but the lay out is well thought out, well equipped and clean. Having washing machine the room is handy and free coffee machine at the lobby is a bonus. The location is great, close metro station and bus stop. A few convenience stores nearby and McDonalds next door. Definitely coming back
Stayed 5 nights in Apr 2025

8/10 Good

Konstantinos

Traveled with family
Liked: Staff & service
A business hotel that was most probably the least clean hotel we used in Japan. Then location has a metro line nearby thst tskes you directly to Sinjuku.
Stayed 8 nights in Mar 2025

10/10 Excellent

Estefani

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making my stay in Japan one for the books. This hotel is clean. It’s neat. Customer service is so friendly. I highly recommend it. Thank you. The breakfast selection was amazing. Very delicious. The coffee was one of the best coffee. I highly recommend this hotel.
Stayed 6 nights in Mar 2025

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 11 nights in Mar 2025

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Unexpectedly large room for two!

Had an excellent stay at the Tokyu Stay! The room was unexpectedly large and had a washing machine and small kitchenette which came in handy. In a quiet area but easily walkable to nearby stations. Clean towels and tidy up provided daily at no extra charge but room was not cleaned/made up daily as with some other hotels.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 5 nights in Mar 2025

10/10 Excellent

Indah Santi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 nights and found the room really convenient for long stays. They have microwave, e-stove, washing machine, along with cooking and dining utensils. The hotel is around 6-7minutes walk from Toei Oedo line so even-though not right at Shinjuku, it was still easy to get around, especially when you don’t need to take JR lines that are more expensive. Had a bit of unpleasant misunderstanding with one of the staff at the end after check out, but the other staff were very helpful and polite. I definitely consider to stay here again for my next Tokyo trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

hun ping

Liked: Cleanliness, staff & service
Very convienent location with Mac and curry rice just beside it. The only thing is the room is very small even for an asian guy like me.
Stayed 7 nights in Mar 2025

6/10 Okay

Sanchana

Stayed 7 nights in Mar 2025

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Zonia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was great. Had a great time with my family there
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

luis

Stayed 6 nights in Feb 2025

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel near a park, shrine breakfast places and several subway stops. Its also an easy walk to meiji jingu. The front staff are very helpful. If you are bringing more than two suitcases perhaps book a larger room.
Stayed 3 nights in Mar 2025

8/10 Good

Connie

Stayed 2 nights in Feb 2025

10/10 Excellent

kim, Edmonds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place. Loved having a washer and dryer in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

lacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 3 nights in Feb 2025

6/10 Okay

Sakura

Business traveler
Liked: Cleanliness, staff & service
トイレ周りと床が汚く、掃除が徹底していなかったのがとても残念でした
Stayed 6 nights in Feb 2025

10/10 Excellent

Selena, Glendora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for four nights. The staff were courtesy. They dont speak English as much but they do their best to communicate with you. We brought the breakfast meals and glad we did. It was a good option but after 3 days, it was time to try something else.There are many other eating places around like a 7Eleven and a McDonald's next door. Very convenient and affordable. We would definitely come back here. The rooms are small so pack light. The bed was a little hard for us but overall we survived.There is a fridge, microwave and a washer in your room. All great amenities to have. Thank you!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, good location

Great hotel. Good size room with good facilities - fridge freezer, microwave, kettle and smart tv. Fine location in Nishi Shinjuku, a quiet area but plenty of restaurants and convenience stores/bigger supermarkets a very short walk away . Metro stations a short walk and 15 minutes walk into Shinjuku.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jerrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The staff was very friendly and helpful. The hotel had great amenities and I enjoyed the breakfast in the morning. The area was also a great location. Easy access to the trains took us everywhere we needed to go. Would recommend to anyone staying in Tokyo.
Stayed 3 nights in Feb 2025

10/10 Excellent

charmayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Staff Very Clean

A good 10 minute walk from Shinejku station - but apart from that it was excellent. Staff went above and beyond. Very happy with our choice.
Stayed 3 nights in Jan 2025

6/10 Okay

Kiarra

Traveled with partner
Liked: Staff & service
Hotel staff were lovely and the location was good, 2-3 minute walk to the subway. The room was sufficient but bathroom could have been cleaner, smelt like a bathroom and not in a good way. We enjoyed the washer/dryer in the room.
Stayed 3 nights in Jan 2025