Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building

Choose dates to view prices

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Point of interest
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

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Room options

Residential family, Non Smoking

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Residential family (Single Use), Non Smoking

  • City view
  • 365 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Moderate double (Single Use), Non Smoking

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Residential Double (Single Use),Non Smoking

  • City view
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Comfort Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

Corner double (Single Use), Non Smoking

  • City view
  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

Moderate double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double (Single Use), Non Smoking

  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

Residential twin, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Corner double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

Residential twin (Single Use), Non Smoking

  • City view
  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Residential Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. Each of the 148 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 3 min drive - 1.7 miles
  • Meiji Jingu Shrine - 5 min drive - 2.2 miles
  • Tokyo Imperial Palace - 8 min drive - 5.2 miles
  • Tokyo Tower - 8 min drive - 5.4 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家フクロウ - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪もり平 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building
Guests staying at Tokyu Stay Nishi Shinjuku enjoy free WiFi in public areas, free newspapers, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of May 20, 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on Jun 8, 2025 start from $112.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. You'll also find Shinjuku Gyoen National Garden and Shibuya Crossing within a short drive.

Is parking available on site at Tokyu Stay Nishi Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

Is Tokyu Stay Nishi Shinjuku good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, a smart TV, and free Internet access.

Are there hot tubs at Tokyu Stay Nishi Shinjuku?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Does Tokyu Stay Nishi Shinjuku have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 17.9 mi away (45 minutes by car).

Can I book a room with a balcony at Tokyu Stay Nishi Shinjuku?

No, there aren't any guestrooms with balconies at Tokyu Stay Nishi Shinjuku.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1010 reviews
Rating 8 - Good. 370 out of 1010 reviews
Rating 6 - Okay. 89 out of 1010 reviews
Rating 4 - Poor. 25 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 11 nights in Mar 2025

6/10 Okay

Sakura

Business traveler
Liked: Cleanliness, staff & service
トイレ周りと床が汚く、掃除が徹底していなかったのがとても残念でした
Stayed 6 nights in Feb 2025

10/10 Excellent

Selena, Glendora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for four nights. The staff were courtesy. They dont speak English as much but they do their best to communicate with you. We brought the breakfast meals and glad we did. It was a good option but after 3 days, it was time to try something else.There are many other eating places around like a 7Eleven and a McDonald's next door. Very convenient and affordable. We would definitely come back here. The rooms are small so pack light. The bed was a little hard for us but overall we survived.There is a fridge, microwave and a washer in your room. All great amenities to have. Thank you!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, good location

Great hotel. Good size room with good facilities - fridge freezer, microwave, kettle and smart tv. Fine location in Nishi Shinjuku, a quiet area but plenty of restaurants and convenience stores/bigger supermarkets a very short walk away . Metro stations a short walk and 15 minutes walk into Shinjuku.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jerrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The staff was very friendly and helpful. The hotel had great amenities and I enjoyed the breakfast in the morning. The area was also a great location. Easy access to the trains took us everywhere we needed to go. Would recommend to anyone staying in Tokyo.
Stayed 3 nights in Feb 2025

10/10 Excellent

charmayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Staff Very Clean

A good 10 minute walk from Shinejku station - but apart from that it was excellent. Staff went above and beyond. Very happy with our choice.
Stayed 3 nights in Jan 2025

6/10 Okay

Kiarra

Traveled with partner
Liked: Staff & service
Hotel staff were lovely and the location was good, 2-3 minute walk to the subway. The room was sufficient but bathroom could have been cleaner, smelt like a bathroom and not in a good way. We enjoyed the washer/dryer in the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this area of Tokyo and the property was perfect for exploring. Easy access to the metro and right down the street from a beautiful park. Highly recommend!!
Stayed 3 nights in Dec 2024

4/10 Poor

Sophia

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Prachi

Liked: Cleanliness, property conditions & facilities
Good room for two.
Stayed 4 nights in Dec 2024

6/10 Okay

George

Traveled with group
Liked: Staff & service, property conditions & facilities
The room wads as expected small, but manageable. Booking a hotel room for 3 weeks that has a washing machine was important, but to my surprise there were no clothes dryers. One could be rented for hanging clothes for ¥300 per day. Considering the cost of the room and that a room where people wash clothes they naturally need to dry them (the machine was a dryer too - but I air dry)... then a silly policy like ¥300 per day was a bit cheeky. The room was not very clean and I kept finding long hairs in the room and bathroom. Even after the weekly clean it was still dusty (behind TV, bed headboard etc... Great location an easy 10 minute walk into Shinjuku central - but not sure I would stay again...
Stayed 21 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent x
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan Blic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

I love my stay here. I specially loved the part where there is a laundry access in the room.
Stayed 7 nights in Nov 2024

10/10 Excellent

WEILIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal hotel for one or two people

The hotel is great though the room is small but it has all necessary thing such as washier and dryer in the room.
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Stayed 4 nights in Nov 2024

8/10 Good

Peter, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as our luagge was ported to our room and they had delicious coffee in the lobby daily. The room was too cold for me and we could not adjust a thermostat.
Stayed 10 nights in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to transportation. Professional and friendly staff. Rooms are equipped with fridge, microwave, kettle, dishes, and washer/dryer. Space is cozy. Complimentary amenities and coffee/tea in the lobby is a nice bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at the property in two weeks. We left some luggage there when we went Osaka and when we checked back in the luggage was in our room already. They had a scale to help us determine if our luggage was overweight. It was. Felt at home there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to get around different places. Many food options that are available to you and the plus side, many convenient stores as well.
Stayed 5 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at the property in two weeks. We left some luggage there when we went Osaka and when we checked back in the luggage was in our room already. They had a scale to help us determine if our luggage was overweight. It was. Felt at home there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Van

Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, super convenient
Stayed 11 nights in Nov 2024

6/10 Okay

Lillian, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience store is close by
Stayed 1 night in Nov 2024

4/10 Poor

Nobuhiro

Stayed 2 nights in Oct 2024