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Tokyu Stay Nishi Shinjuku

Property class: 3

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Photo gallery for Tokyu Stay Nishi Shinjuku

A modern lounge area with a sofa, ottoman, chairs, and a small table. Large windows provide views of the outside.
Creator video
A modern interior with large windows, a sofa, ottomans, and a small table.
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

View all photos for Comfort Double room, Non-smoking (Renewed at the end of December Comfort Double/Non-smoking・16 square meters)

A modern hotel room with a large bed, a bedside table with glasses, a clock, and a window with a view.

Comfort Double room, Non-smoking (Renewed at the end of December Comfort Double/Non-smoking・16 square meters)

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Double room, Non-smoking (Renovated at the end of December Moderate Double/Non-smoking, 15 sqm)

A hotel room with a bed, desk, chair, and a wardrobe.

Moderate Double room, Non-smoking (Renovated at the end of December Moderate Double/Non-smoking, 15 sqm)

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin room, Non-smoking (Renovated at the end of December Residential twin / Non-smoking, 21 square meters)

A hotel room with two beds, a small table, a chair, and a large window.

Twin room, Non-smoking (Renovated at the end of December Residential twin / Non-smoking, 21 square meters)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate double, Non Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, a nightstand, a lamp, and a wall clock.

Moderate double, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Residential Double, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone and clock, a window with curtains, and a wall-mounted air conditioner.

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Corner double, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a window with sheer curtains.

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Residential twin, Non Smoking

A hotel room with two beds, a window, a table, and a couch.

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Shinjuku Gyoen National Garden. Each of the 149 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.1 miles
  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku Sumitomo Building - 7 min walk - 0.4 miles
  • Tokyo Opera City Concert Hall - 12 min walk - 0.7 miles
  • Shinjuku Gyoen National Garden - 5 min drive - 1.9 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • 人形町今半
  • ‪CoCo壱番屋 - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

Guests staying at Tokyu Stay Nishi Shinjuku enjoy free WiFi in public areas, free newspapers, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on Aug 17, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Central Park and Tokyo Metropolitan Government Building. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Nishi Shinjuku?

No, this hotel doesn't offer parking.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Tokyu Stay Nishi Shinjuku?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a smart TV, and bathrobes.

Are there hot tubs at Tokyu Stay Nishi Shinjuku?

No, this hotel doesn't have a spa tub.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Are there connecting rooms at Tokyu Stay Nishi Shinjuku?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 18.4 mi away (48 minutes by car).

Can I book a room with a balcony at Tokyu Stay Nishi Shinjuku?

No, you won't find guestrooms with balconies at Tokyu Stay Nishi Shinjuku.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Seonyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location to travel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Hever

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 13 nights in Nov 2025
Verified review

10/10 Excellent

Budhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Enjoyed our stay
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Rama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very helpful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. And close to all the things. I’d stay again
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little tight for two adults but perfectly manageable. A good option if you want to get away from hustle of Shinjuku and don’t mind a little walking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Very clean, and quite
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities
Hotel included everything we needed for a week long stay, we will definitely book again!
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Keiko Kishimoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and kind. One senior gentleman was extremely friendly and thoughtful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel were awesome
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Driton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel! You have laundry in your personal room which is nice. Rooms are small but this is standard for Japan. Very clean, helpful staff, would recommend!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Arika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited breakfast options made using our vouchers a little tricky, but otherwise we had a wonderful stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yasemin

Liked: Cleanliness, amenities, property conditions & facilities
staff were very courteous and always eager to help, very convenient location, made for very pleasant first stay for us in tokyo
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Hue

Liked: Cleanliness
Convenient location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Canedo

Liked: Cleanliness, staff & service, amenities
Wonderful Hotel!!! Definitely recommend it! Will be staying again next time I visit Japan
Lobby area awaiting to leave :(
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised the room came with a washer/dryer machine! Very handy for long travel, and I appreciated the pajama, towel service, and indoor slipper amenities provided.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for anyone looking for something affordable yet good quality! Rooms are quite small but you will find that at most Japan hotels. Washing machine/dryer in your room. Perfect distance from attractions, slightly quieter area which we loved after a long day in the busy areas. Would recommend!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its location to the Tokyo Marathon start line, which was about a 15-minute walk away. The hotel is also located near some great basic restaurants, an incredible park, and numerous subway lines. We would stay here again.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Isako

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great amenities like a microwave oven and washer/dryer in the room
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with subway stop very close. 10 minute walk from shinjuku. We packed light so the room size wasn’t an issue. Really handy having the washing machine in the room. Staff were always very friendly and helpful
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean, service is great and the location is awesome.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit to Tokyo and this was the best choice for hotel stay. The room is much more spacious, laundry in the room was a big plus. Easy transportation to bus and subways. Friendly and helpful staff and freshly ground coffee and espresso machine 24/7. Definitely would stay here again!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the easy check in and out that this property offered, and the quieter (yet central) location in Nishi Shinjuku. There were great amenities nearby and located not far from the Nishi-Shinjuku station made transportation easy. We also appreciated the large and lively central park across the street. Lots of green space in the middle of a big city.
Stayed 6 nights in Mar 2026