Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Lounge
Food and drink
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Moderate double, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Residential Double, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. Each of the 148 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.1 miles
  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku I Land - 9 min walk - 0.5 miles
  • Tokyo Opera City Concert Hall - 12 min walk - 0.7 miles
  • Shinjuku Gyoen National Garden - 5 min drive - 1.7 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪なおじ 西新宿店 - ‬2 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building
Guests staying at Tokyu Stay Nishi Shinjuku enjoy free WiFi in public areas, free newspapers, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Is there parking available at Tokyu Stay Nishi Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tokyu Stay Nishi Shinjuku?

Amenities that appeal to couples at this hotel include a soaking tub, a smart TV, and free Internet access.

Are there hot tubs at Tokyu Stay Nishi Shinjuku?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Are there connecting rooms at Tokyu Stay Nishi Shinjuku?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 17.9 mi away (45 minutes by car).

Can I book a room with a balcony at Tokyu Stay Nishi Shinjuku?

No, at Tokyu Stay Nishi Shinjuku, there aren't any guestrooms that list a balcony.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Luis Emmanuel

Traveled with partner
The room is pretty nice even though it is small-ish. The washer/drying machine is a +! I don't mind not having the room cleaned because I don't like strangers comming into my room and look at all my personal belongings. The towel change system is perfect for me, just make sure to leave the sign on your door everyday. However, the bed and pillows are really cheap and uncomfortable !!! My back and neck are hurting and I could not wait to go back home to my own bed...Also the noises IN and OUTSIDE the building are soooooo annoying at night...sirenes every single night at anytime at least 2-3 times per night...and the ac's or toilet/plumbing system's noises too... This hotel shouldn't be considered a 4star hotel and definitely be cheaper than 200$/night.
Stayed 6 nights in Sep 2025

10/10 Excellent

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what upu see in the pictures are accurate. The washer messed up my clothes byt im not upset about it, i will reolace them.
Stayed 6 nights in Sep 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed at Tokyu Stay Nishi Shinjuku and overall had a really good experience. The location is super convenient—just a short walk to Shinjuku station and plenty of shops, food, and nightlife nearby. The room was clean, comfortable, and having the washer/dryer in the room was a big bonus for a longer stay. Only downside was that the room was on the smaller side (pretty normal for Tokyo) and the walls felt a bit thin at times, but nothing that ruined the stay. Staff were helpful and check-in was easy. Great option if you want something practical and well-located in Shinjuku without breaking the budget.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ramon, San Francisco

Friendly and helpful staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Shannon, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation options. Clean, quiet and great amenities. Location wise based it near the business district and away from busy tourist hubs. However conveniently located near plenty of food, groceries, parks on the doorstep and direct access to a train line to get to everywhere in Tokyo! Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

YaYa

Liked: Property conditions & facilities
Great !
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
A great location in the business district. Quiet and easy to locate. Conveniently close to transport
Stayed 3 nights in Aug 2025

8/10 Good

Victor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I highly recommend this place!!! It’s very cozy though the room is a bit small. Please visit Tokyu stay :)
Stayed 7 nights in Aug 2025

4/10 Poor

brian

Disliked: Cleanliness
Much room on improvement in all areas!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good, it was quiet. We had one of the larger rooms which was better as my daughter had the smaller one and we would have struggled for space. Having the washer/dryer was amazing and they provided laundry detergent aswell. Would stay in a Tokyu Stay hotel again.
Stayed 13 nights in Jul 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay, not many dining options.
Stayed 3 nights in Aug 2025

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent area near a train station and sites to do some site seeing and stuff
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good space, mini kitchenette and washer + dryer in room was the best. Bed was comfortable. Room and linens were clean. Easy access to transpo and convenience store. Internet was good. Most of all staffs were helpful in sending some of our luggages to the airport as we don't want to carry it with us to Kyoto and Osaka.
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Location is excellent but that’s just about the only thing good. We chose this because it had a washer dryer. We could’ve overlooked the cramped room but the no housekeeping thing is terrible. And even when we asked for limited housekeeping, the trash basket was left in the middle of the bathroom after being emptied and they didn’t take the other trash that was near the basket either. We stayed for 6 nights and struggled with trash and towels. Will not stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ronald, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 15 nights in Jul 2025

10/10 Excellent

Chingmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay really friendly staff
Stayed 14 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was pleasant. I like the fact that stores were walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 7 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Gurdeep, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to transport and plenty of eating places around.
Stayed 3 nights in Jul 2025