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Tokyu Stay Nishi Shinjuku

Property class: 3

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Photo gallery for Tokyu Stay Nishi Shinjuku

A modern lounge area with a sofa, ottoman, chairs, and a small table. Large windows provide views of the outside.
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Reception
Lobby
A modern hotel entrance with a glass facade, a reception area, and a seating space outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪48 min drive‬

Room options

View all photos for Moderate double, Non Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, a nightstand, a lamp, and a wall clock.

Moderate double, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double, Non Smoking

Room

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Residential Double, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone and clock, a window with curtains, and a wall-mounted air conditioner.

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Corner double, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a window with sheer curtains.

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Residential twin, Non Smoking

A hotel room with two beds, a window, a table, and a couch.

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Shinjuku Gyoen National Garden. Each of the 149 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.1 miles
  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku I Land - 9 min walk - 0.5 miles
  • Tokyo Opera City Concert Hall - 12 min walk - 0.7 miles
  • Shinjuku Gyoen National Garden - 5 min drive - 1.9 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪富城屋 - ‬3 min walk
  • ‪もり平 - ‬2 min walk
  • ‪ドミノ・ピザ - ‬3 min walk

About this property

Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku features free WiFi in public areas and a vending machine. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on Nov 23, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Central Park and Tokyo Metropolitan Government Building. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Nishi Shinjuku?

No, this hotel doesn't offer parking.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Tokyu Stay Nishi Shinjuku?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a smart TV, and bathrobes.

Are there hot tubs at Tokyu Stay Nishi Shinjuku?

No, this hotel doesn't have a spa tub.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Are there connecting rooms at Tokyu Stay Nishi Shinjuku?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 18.4 mi away (48 minutes by car).

Can I book a room with a balcony at Tokyu Stay Nishi Shinjuku?

No, you won't find guestrooms with balconies at Tokyu Stay Nishi Shinjuku.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, close to the bis stops and train stations
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, helpful staff
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again when I come to Tokyo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from start to finish! the staff was friendly and welcoming, and the overall experience exceeded our expectations. The stay was in a great location. I would absolutely stay here again and would highly recommend it to anyone visiting the area.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be for our trip! Everything we needed was in our room— especially a nice washer/dryer and detergent. The area is super nice too, not too busy and a quiet area compared to the bigger city areas we visited.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for any prolonged stay, staff was super helpful and we'll equipped for non-japanese speakers! Highly recommend
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location to travel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing and very helpful. Hotel was very clean and we loved the location. We were very happy with our choice of this hotel and we would recommend it for a stay in Tokyo. Train station was just down the street 5 minute walk and the bus stop was across the street. The park was great to enjoy as well.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful. Real quick check in. Quiet. Good location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel overall, room was perfect for a 10 day stay - with microwave and laundry Staff was very friendly and helpful
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Enjoyed our stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is pristine the area is modern clean really nice good size room with all you need they DO HAVE AN ELEVATOR great stay!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Clean.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very helpful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the area was quiet. There was a good grocery store a block away.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. And close to all the things. I’d stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel included everything we needed for a week long stay, we will definitely book again!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Very clean, and quite
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little tight for two adults but perfectly manageable. A good option if you want to get away from hustle of Shinjuku and don’t mind a little walking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel were awesome
Stayed 6 nights in Mar 2026