Gennoya

Property class: 2.5

Choose dates to view prices

Photo gallery for Gennoya

A modern building entrance with a wooden door, a small window, and a well-lit sign.
A hotel lobby with a dark wooden door, a reception desk, a fire alarm, and a wall-mounted light fixture.
A hotel room with a bed, a TV mounted on the wall, a microwave, and a window with blinds.
A compact kitchen area with a stainless steel sink, a portable induction cooktop, and a bottle of dish soap.
A hotel hallway with a wooden reception desk, a vending machine, and an air conditioning unit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005
  • Place, Tokyo Toy Museum
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Single Room (1)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Studio Room (2)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (3)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (5)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (6)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Bunk Beds

Double room, Non-smoking (Stylish room | Up to 6 people | room5)

  • Sleeps 11

Double room, Non-smoking (Stylish room | Up to 6 people | room2)

  • Sleeps 11

Double room, Non-smoking (Stylish room | Up to 6 people | room3)

  • Sleeps 11

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, Gennoya is within a mile (2 km) of other popular sights such as MUFG Stadium. The 6 rooms at this guesthouse include refrigerators, microwaves, and electric kettles.

What's nearby

  • Tokyo Toy Museum - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 7 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 19 min walk - 1.0 mile
  • Shinjuku Isetan - 4 min drive - 1.3 miles
  • Meiji Jingu Stadium - 7 min drive - 3.2 miles

Getting around

  • Yotsuya-Sanchome Station - 2 min walk
  • Shinanomachi Station - 13 min walk
  • Haneda Airport (HND) - 36 min drive

Restaurants

  • ‪サイゼリヤ - ‬2 min walk
  • ‪日高屋 - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪妻家房 - ‬1 min walk
  • ‪バーガーキング - ‬2 min walk

About this property

Gennoya

Guests staying at Gennoya enjoy free WiFi in public areas and laundry facilities.
24-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include refrigerators, microwaves, and electric kettles.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Video game console
  • Video games

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

Gennoya Tokyo

Gennoya Guesthouse

Gennoya Guesthouse Tokyo

Frequently asked questions

Are free cancellation options available at Gennoya?

Gennoya provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Gennoya?

As of Sep 12, 2026, prices found for a 1-night stay for 2 adults at Gennoya on Sep 13, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Gennoya?

This guesthouse is situated in Shinjuku within a short 10-minute walk of Shinjuku Gyoen National Garden and also 18 minutes on foot from MUFG Stadium. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Does Gennoya feature a casino at the property?

No, Gennoya doesn't have a casino.

Is there an indoor pool at Gennoya?

No, there is no indoor pool at this guesthouse.

Does Gennoya have a restaurant with a breakfast menu?

No, Gennoya doesn't have a restaurant that serves breakfast.

Does Gennoya allow pets to stay free of charge?

No, pets aren't allowed at Gennoya.

How close is the airport from Gennoya?

The closest major airport to Gennoya is Haneda Airport (HND), which is 14.9 mi away (36 minutes by car).

Gennoya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 14 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to train station! Wonderful quick responding staff and excellent shower pressure. Would stay here again!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in. Everything was nice and tidy for my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Abyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, nice laundry facilities and amenities provided.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a 5 min walk from the main train station, clean hotel and convenient location with a lot of things to do and see. We loved the stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
Location was great - very good value for money.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Good budget accommodations. Appreciated the fridge, freezer, hot plate and other amenities. Rooms were a decent size and had lots of beds for our family.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to the station and places to eat.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very close to the train station and buses. No cutlery. Poor quality towels. Very comfortable beds. Great restaurants in the area. We enjoyed our time here.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Charis

Convenient location, close to metro and convenience store, plenty of bedding for a family of 5.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jiayuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent with 7-11 and one subway within 5 mins walk. Only one stop away from the Shinjuku Gyoen National Garden that is a famous spot for sightseeing Cherry Blossoms. We stayed on the 3rd floor so super quiet. I’ve got quick response for all my queries. Highly recommend it for families travelling to Tokyo.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ana Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation. Clean. Quiet and safe. Good communication with the staff. No lift be mindful of your luggage, but not high floors, easy access. Close to the shops and restaurants. Our stay was very pleasant. Thank you.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and roomy place to stay at a great price and great location!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleaniless. Easy to walk to food store.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, super easy, accessible and overall just a amazing experience.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Yi Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is near subway station and lots of convenient stores.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities
We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ana Marcela

Liked: Amenities, property conditions & facilities
Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Rebecca Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The top floor unit had the strongest mold odor I have ever experienced. The entire building smelled and was being covered up with air fresheners. The cover up was so strong in the hallways my kids were running thru the stairs and lobby to minimize breathing it all in. The response fm the hotel was they could put more air fresheners in our unit. After we left the hotel- ALL of our luggage smelled moldy and like it had been in a wet damp basement. I get the sense the owners and or management have not been there themselves and have no idea what's going on or just don't care as long as they can fill the rooms. Def. regret booking a non refundable room and Expedia was completely unhelpful
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to Metro. Small but understandable for the price. There is a stove top and microwave but zero dishes (some paper cups and a frying pan and large stirring utensils only). lacks a clothes drying location as the dryer doesn't get clothes very dry. Onsite laundry. they only send you the code for the door the day before- so don't stress about not having it. Quick response time to questions.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Sunshine Nemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to food, trains, and entertainment
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Lisa

Comfortable for all of us. Liked the location
Stayed 2 nights in Dec 2023