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Shinjuku Granbell Hotel

4.0 star property
Hotel connected to a shopping center in Tokyo with a rooftop terrace

Choose dates to view prices

Photo gallery for Shinjuku Granbell Hotel

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
Cafe
Exterior
Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for The Penthouse Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

The Penthouse Suite　Non Smoking

  • Sleeps 2

View all photos for Resort Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Resort Suite　Non Smoking

  • Sleeps 2

View all photos for Villa Suite Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Villa Suite Non Smoking

  • Sleeps 2

View all photos for Club Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Club Suite　Non Smoking

  • Sleeps 2

View all photos for Economy Twin RoomNon Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin RoomNon Smoking

  • Sleeps 2

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double, Non Smoking

8.4 out of 10
Very good
(69 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Non-smoking

8.0 out of 10
Very good
(27 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin, Non-smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin, Non-smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Universal Design, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(3 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Yau Ma Tei, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Resort Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room assigned at check-in

Premium bedding, down comforters, in-room safe, individually furnished

Room assigned at check-in

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Studio Double Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double Non Smoking

  • Sleeps 2

View all photos for Executive Yau Ma Tei Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Casual Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Casual Double Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

View all photos for Deluxe Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Economy Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double Room Non Smoking

  • Sleeps 2

View all photos for Economy Single Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single Room Non Smoking

  • Sleeps 1

View all photos for Superior Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Superior Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double With Loft (High Floor) Non Smoking

  • Sleeps 3

View all photos for Economy Single With High Ceiling Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single With High Ceiling Non Smoking

  • Sleeps 1

View all photos for Superior Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin With Loft(High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Double With Loft Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double With Loft Non Smoking

  • Sleeps 3

View all photos for Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Universal Non Smoking

Bathroom | Combined shower/tub, designer toiletries, hair dryer, slippers

Universal Non Smoking

  • Sleeps 2

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Property entrance

Tokyu Stay Shinjuku

Shinjuku
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,014 reviews
$124 nightly
The price is $138
Jan 18 - Jan 19
All taxes and fees included in total
Tokyu Stay Shinjuku

About the neighborhood

Tokyo

Located in Shinjuku, Shinjuku Granbell Hotel is within a 5-minute walk of Samurai Museum and within 15 minutes of other popular attractions like Isetan Department Store Shinjuku. This 485-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace. It's connected to a shopping center in central Tokyo and also close to Omoide Yokocho and Shinjuku Gyoen National Garden.

What's nearby

  • Samurai Museum - 3 min walk - 0.2 miles
  • Isetan Department Store Shinjuku - 8 min walk - 0.4 miles
  • Shinjuku Isetan - 8 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 14 min walk - 0.8 miles

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪とんちゃん - ‬1 min walk
  • ‪Bar trip - ‬1 min walk
  • ‪Gafu Noble - ‬1 min walk
  • ‪roof top bar & terrace G - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping center in Tokyo with a rooftop terrace
Guests of Shinjuku Granbell Hotel enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. Self parking is offered for JPY 2000 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a garden.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Shinjuku Granbell Hotel?

Shinjuku Granbell Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shinjuku Granbell Hotel?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Shinjuku Granbell Hotel on Jan 13, 2026 start from $77.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Shinjuku Granbell Hotel?

This hotel is situated in Shinjuku, just steps from Samurai Museum, and within a 10-minute walk of Isetan Department Store Shinjuku and Okubo Park. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Shinjuku Granbell Hotel?

Yes, uncovered parking is offered for JPY 2,000 per night.

Does Shinjuku Granbell Hotel include a casino?

No, Shinjuku Granbell Hotel doesn't have a casino.

Is there an indoor pool at Shinjuku Granbell Hotel?

No, there is no indoor pool at this hotel.

Is Shinjuku Granbell Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Shinjuku Granbell Hotel?

No, this hotel doesn't have a spa tub.

Does Shinjuku Granbell Hotel have a restaurant that serves breakfast?

Yes, Shinjuku Granbell Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does Shinjuku Granbell Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shinjuku Granbell Hotel.

Does Shinjuku Granbell Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shinjuku Granbell Hotel?

The closest major airport to Shinjuku Granbell Hotel is Haneda Airport (HND), which is 14.9 mi away (17 minutes by car).

Are there rooms with balconies at Shinjuku Granbell Hotel?

Yes, some guestrooms at Shinjuku Granbell Hotel offer a balcony and may feature city views.

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 945 out of 1767 reviews
Rating 8 - Good. 476 out of 1767 reviews
Rating 6 - Okay. 228 out of 1767 reviews
Rating 4 - Poor. 74 out of 1767 reviews
Rating 2 - Terrible. 44 out of 1767 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nidal

Liked: Cleanliness
Great location and beautiful hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Edwin Quibod, Odl Bridge

Stayed 3 nights in Oct 2025

10/10 Excellent

Terrance DeVaughn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Reinhold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Granbell is a convenient Tokyo hotel to start out in Japan after arrival from overseas. It has a cafe for a quick breakfast and a roof terrace for a small dinner with a nice view. Shinjuku is busy walkable place with many restaurants, shops and a big railway/subway station close by from where one conveniently can reach every corner of Tokyo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Miyanah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was very clean and comfortable. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

MAYLEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance from the main tourist spots of Shinjuku. Amenities readily available in room. Staff was polite and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alejandro De La

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff. Wish the restaurant was opened longer.
Stayed 8 nights in Oct 2025

8/10 Good

Marilyn

Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, area around it was very unclean
Stayed 6 nights in Oct 2025

8/10 Good

Corrine, Auckland

Stayed 6 nights in Oct 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

AL-A IMRAN

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location. I had a wonderful view of Shinjuku and the room was comfortable and perfectly sized for me. The staff were extremely helpful and the rooftop bar is a great experience. Don't be deterred by it's location, as some reviews allude to. It is close to the adult entertainment area, but I felt perfectly safe walking alone at all times of day/night. Close to Golden Gai, which was perfect for me to experience local nightlife and meet some amazing people. A 15min walk to Shinjuku Station so easy access to all of Tokyo. I loved my stay here. Would definitely stay here again.
Stayed 11 nights in Jun 2025

10/10 Excellent

Cammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

8/10 Good

Nicole

Stayed 5 nights in Sep 2025

10/10 Excellent

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and so nice. The room was clean and had a great view. This was my first trip to Japan and the hotel could not have been in a better spot. Shinjuku Sanchome station and higashi shinjuku station were both within a few minutes walking distance. 10/10 would stay here again.
Stayed 6 nights in Sep 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our first stop in Japan, this was pretty good. It was lively fun easy to walk. I would say not for families.
Stayed 3 nights in Sep 2025

8/10 Good

Dylan, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a party area
Stayed 7 nights in Aug 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room kind of had a musty smell. The check in was kind of annoying, the computer for some reason wasn’t typing properly, so it took a little time to get that sorted. Other than that, the hotel was nice. Close to shopping, restaurants, and not too far of a walk from Shinjuku station.
Stayed 4 nights in Sep 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

8/10 Good

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rating 4 starts because the lighting in the hotel hallways and rooms are very dim which makes it hard to see, almost scary at times. Other than that it was a pleasant experience
Stayed 1 night in Sep 2025

10/10 Excellent

KLAUS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Staff were great and the hotel was great overall!
Stayed 3 nights in Sep 2025