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Shinjuku Granbell Hotel

4.0 star property
Hotel connected to a shopping center in Tokyo with a rooftop terrace

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Photo gallery for Shinjuku Granbell Hotel

Bar (on property)
Bar (on property)
The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for The Penthouse Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

The Penthouse Suite　Non Smoking

  • Sleeps 2

View all photos for Resort Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Resort Suite　Non Smoking

  • Sleeps 2

View all photos for Villa Suite Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Villa Suite Non Smoking

  • Sleeps 2

View all photos for Club Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Club Suite　Non Smoking

  • Sleeps 2

View all photos for Economy Twin RoomNon Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin RoomNon Smoking

  • Sleeps 2

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single, Non-smoking

8.8 out of 10
Excellent
(27 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Non-smoking

8.4 out of 10
Very good
(24 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin, Non-smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin, Non-smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Universal Design, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, 12th Floor

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Yau Ma Tei, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Resort Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room assigned at check-in

Premium bedding, down comforters, in-room safe, individually furnished

Room assigned at check-in

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Studio Double Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double Non Smoking

  • Sleeps 2

View all photos for Executive Yau Ma Tei Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Casual Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Casual Double Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

View all photos for Deluxe Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Economy Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double Room Non Smoking

  • Sleeps 2

View all photos for Economy Single Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single Room Non Smoking

  • Sleeps 1

View all photos for Superior Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Superior Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double With Loft (High Floor) Non Smoking

  • Sleeps 3

View all photos for Economy Single With High Ceiling Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single With High Ceiling Non Smoking

  • Sleeps 1

View all photos for Superior Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin With Loft(High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Double With Loft Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double With Loft Non Smoking

  • Sleeps 3

View all photos for Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Universal Non Smoking

Bathroom | Combined shower/tub, designer toiletries, hair dryer, slippers

Universal Non Smoking

  • Sleeps 2

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Exterior

Tokyu Stay Tsukiji (Tokyo Ginza Area)

Chuo
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
8.8 out of 10, Excellent, 1,009 reviews
$124 nightly
The price is $136
Oct 13 - Oct 14
All taxes and fees included in total
Tokyu Stay Tsukiji (Tokyo Ginza Area)

About the neighborhood

Tokyo

Located in Shinjuku, Shinjuku Granbell Hotel is within a 5-minute walk of Samurai Museum and within 15 minutes of other popular attractions like Isetan Department Store Shinjuku. This 485-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace. It's connected to a shopping center in central Tokyo and also close to Omoide Yokocho and Shinjuku Gyoen National Garden.

What's nearby

  • Isetan Department Store Shinjuku - 8 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 14 min walk - 0.8 miles
  • Meiji Jingu Shrine - 4 min drive - 1.7 miles
  • Tokyo Imperial Palace - 5 min drive - 3.4 miles
  • Tokyo Tower - 8 min drive - 4.6 miles

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪とんちゃん - ‬1 min walk
  • ‪健心流 旬 - ‬1 min walk
  • ‪Bar trip - ‬1 min walk
  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪とらふぐ亭新宿本店 - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping center in Tokyo with a rooftop terrace
Guests of Shinjuku Granbell Hotel enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. Self parking is offered for JPY 2000 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a vending machine.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Shinjuku Granbell Hotel?

Shinjuku Granbell Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shinjuku Granbell Hotel?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Shinjuku Granbell Hotel on Oct 13, 2025 start from $113.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Shinjuku Granbell Hotel?

This hotel is situated in Shinjuku within a short 17-minute walk of Shinjuku Gyoen National Garden and also 20 minutes on foot from Tokyo Metropolitan Government Building. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Shinjuku Granbell Hotel?

Yes, uncovered parking is offered for JPY 2,000 per night.

Does Shinjuku Granbell Hotel include a casino?

No, Shinjuku Granbell Hotel doesn't have a casino.

Is there an indoor pool at Shinjuku Granbell Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Shinjuku Granbell Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Shinjuku Granbell Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shinjuku Granbell Hotel have a restaurant that serves breakfast?

Yes, Shinjuku Granbell Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does Shinjuku Granbell Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shinjuku Granbell Hotel.

Does Shinjuku Granbell Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shinjuku Granbell Hotel?

The closest major airport to Shinjuku Granbell Hotel is Haneda Airport (HND), which is 14.9 mi away (17 minutes by car).

Are there rooms with balconies at Shinjuku Granbell Hotel?

No, there aren't any guestrooms with balconies at Shinjuku Granbell Hotel.

Reviews

Shinjuku Granbell Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 820 out of 1552 reviews
Rating 8 - Good. 422 out of 1552 reviews
Rating 6 - Okay. 202 out of 1552 reviews
Rating 4 - Poor. 65 out of 1552 reviews
Rating 2 - Terrible. 43 out of 1552 reviews

Reviews

10/10 Excellent

Sreekanth

Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, with great views at the bar and restaurant.
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient.
Stayed 2 nights in Jul 2025

2/10 Terrible

Katy

Stayed 3 nights in Jul 2025

8/10 Good

Kelton

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel , room was small but this is standard for Japan. Room was clean with amenities topped up daily. Staff were all very friendly. 10 min walk from Shinjuku station, retail and dining
Stayed 3 nights in Jul 2025

10/10 Excellent

Melody

Liked: Amenities
I love this hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Taylor

Stayed 1 night in Apr 2025

6/10 Okay

Julio, Brooklyn

Stayed 2 nights in Jul 2025

10/10 Excellent

Saira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and hotel was won
Stayed 1 night in Jul 2025

10/10 Excellent

GUOLI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Front desk manager Aya was amazing took the time to show me different rooms. She went above and beyond.
Rooftop Bar!
Rooftop Bar!
Stayed 2 nights in Jul 2025

10/10 Excellent

Cena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staffs
Stayed 5 nights in Jun 2025

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and everything in it. The immediate area is a bit sketchy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, amenities
The hotel is in a great location, staff are friendly and very clean!
Stayed 4 nights in Jul 2025

2/10 Terrible

CEDRICK

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is 2 stars hotel. Not 4 stars. Beware that the pictures on the web are not matched the room that we have booked. They charged us 400$ to upgrade barely a bigger room. The most hate brown dirty carpet everywhere!! Japan is super clean but not this hotel. Bathroom ultra small. Dirty and get wet the entire bathroom with one shower. The staffs are nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brendan

Stayed 1 night in Jul 2025

8/10 Good

HOANG TRAM

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Joshua

Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Granbell Hotel Shinjuku provided us pleasant experience during our stay. We stayed for five days, enjoying a breakfast that was both good and reasonably priced. Our room was cleaned daily, staff were accommodating and had helped us booked a taxi going to the airport!
Stayed 5 nights in Jun 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and walkable
Stayed 7 nights in May 2025

6/10 Okay

Alyssa

Liked: Staff & service
Disliked: Cleanliness
very scary location if you are traveling alone
Stayed 3 nights in Jun 2025

8/10 Good

Sunil

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Javad

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Tao

Stayed 1 night in Jun 2025