Gennoya

2.5 star property
Guesthouse in Tokyo, near Tokyo Imperial Palace

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Photo gallery for Gennoya

Property entrance
Interior
Interior
Studio Room (4) | Private kitchen | Fridge, microwave, electric kettle
Single Room (1) | Desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005
  • Place, Shinjuku Gyoen National Garden
    ‪16 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪18 min walk‬
  • Place, Meiji Jingu Stadium
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Single Room (1)

  • Sleeps 1
  • 1 Twin Bed

Studio Room (2)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (3)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (5)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Studio Room (6)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Bunk Beds

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About the neighborhood

Tokyo

Located in Shinjuku, Gennoya is within a mile (2 km) of popular sights such as Shinjuku Gyoen National Garden and National Stadium. The 6 rooms at this guesthouse include refrigerators, microwaves, and electric kettles.

What's nearby

  • Tokyo Toy Museum - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 16 min walk - 0.9 miles
  • Isetan Department Store Shinjuku - 18 min walk - 1.0 mile
  • Shinjuku Isetan - 19 min walk - 1.0 mile
  • Meiji Jingu Stadium - 5 min drive - 1.3 miles

Getting around

  • Yotsuya-Sanchome Station - 2 min walk
  • Shinanomachi Station - 13 min walk
  • Haneda Airport (HND) - 36 min drive

Restaurants

  • ‪バーガーキング - ‬2 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪日高屋 - ‬1 min walk
  • ‪蕎麦いまゐ - ‬2 min walk
  • ‪喜多方ラーメン 坂内 - ‬1 min walk

About this property

Gennoya

Guesthouse in Tokyo, near Tokyo Imperial Palace
Guests staying at Gennoya enjoy free WiFi in public areas and laundry facilities.
24-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include refrigerators, microwaves, and electric kettles.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Video game console
  • Video games

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

Gennoya Tokyo
Gennoya Guesthouse
Gennoya Guesthouse Tokyo

Frequently asked questions

Are free cancellation options available at Gennoya?

Gennoya provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Gennoya?

This guesthouse is situated in Shinjuku within a short 18-minute walk of Shinjuku Gyoen National Garden and also 18 minutes on foot from National Stadium. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Will I be able to park at Gennoya?

No, this guesthouse doesn't offer parking.

Does Gennoya feature a casino at the property?

No, Gennoya doesn't have a casino.

Is there an indoor pool at Gennoya?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at Gennoya?

Couples will appreciate amenities at this guesthouse, including video games and slippers in each accommodation and kitchenettes in some.

Does Gennoya have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Gennoya have a restaurant with a breakfast menu?

No, Gennoya doesn't have a restaurant that serves breakfast.

Does Gennoya allow pets to stay free of charge?

No, pets aren't allowed at Gennoya.

Does Gennoya have connecting rooms?

No, there aren't connecting guestrooms at this guesthouse.

How close is the airport from Gennoya?

The closest major airport to Gennoya is Haneda Airport (HND), which is 14.9 mi away (36 minutes by car).

Can I book a room with a balcony at Gennoya?

No, there aren't any accommodations with balconies at Gennoya.

Gennoya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gideon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Stayed 4 nights in Sep 2025

10/10 Excellent

youngjae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변이 주택가라 조용합니다.. 근처 편의점도 있고 지하철역도 가깝고 다 만족했습니다.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yi Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is near subway station and lots of convenient stores.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeong an

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sunshine Nemy, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Stayed 2 nights in Jun 2025

10/10 Excellent

Lulu

Stayed 7 nights in Jun 2025

10/10 Excellent

Ana Marcela

Liked: Amenities, property conditions & facilities
Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Stayed 1 night in Apr 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Gennoya

We had a pleasant stay, with only a few minor complaints. The room is one of about a half dozen in a private apartment building at the end of a small cul de sac; there is no manager onsite. The shower smelled a little musty, though it was clean. The trash can organization system in the room was confusing (separating trash into plastics, etc.), and we weren't sure what to do with our food take-out plastic dishes. The walls are a little thin. One night, we could hear the neighbors and their child on the floor below us, walking and talking until about 11:00 p.m. In general, though, we had a quiet and pleasant stay. Gennoya is a quiet apartment building tucked away in a bustling neighborhood, only a few minutes walk to stores, restaurants, and trains. The location is excellent and convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Youngkyung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행 숙소로 최고

4인 이상 가족, 친구들 여행에 최적화된 가성비 있는 숙소이면 인근 엘리베이터 있는 출구 역세권에 편의점도 골고루 있어서 좋았어요. 근처에 애니메이션 배경 장소가 있어 가볍게 둘러보기 좋았고 도쿄역 신주쿠 시부야까지 접근성이 매우 좋으면 지하철은 마루노우치라인이라 더할나위 없었습니다. 숙소내 EV가 없고 계단이 좁아서 어르신은 힘들겠고 젊은 연령대 부담없이 묵기에 좋습니다.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaw

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, super easy, accessible and overall just a amazing experience.
Stayed 3 nights in Jan 2025

8/10 Good

Allan, Kapolei

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and roomy place to stay at a great price and great location!
Stayed 2 nights in Dec 2024

8/10 Good

HAZEL

Stayed 6 nights in Aug 2024

8/10 Good

HAZEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 5 and our room was spacious enough for all of us! It’s pretty quiet building! There is laundry which is so convenient! The area is safe and lots of restaurants to choose from. So close to subway station. I definitely recommend this place! The only thing to change is that a towel was ripped, staff should have checked that and replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Joaquin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to food, trains, and entertainment
Stayed 3 nights in Aug 2024

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Called for air conditioning questions and they responded quickly and assisted with our problem rapidly! Enjoyed everything!
Stayed 4 nights in Jul 2024

8/10 Good

BOMIN

Stayed 2 nights in Feb 2024

8/10 Good

Lisa

Comfortable for all of us. Liked the location
Stayed 2 nights in Dec 2023

10/10 Excellent

かずたか

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からも近く、非常に便利でした。 部屋も静かで過ごしやすかったです。 ゲームのコントローラーがあったのですが、 使い方がよくわからなかったです。 結果的には大満足でした。
Stayed 1 night in Sep 2025

8/10 Good

Yoshiteru

Stayed 2 nights in Sep 2025

10/10 Excellent

Takashi

Liked: Cleanliness
Good!
Stayed 1 night in Jul 2025

6/10 Okay

まりこ

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness
部屋が少しタバコ臭く、タオルも臭かった。 その他、立地は良く旅行するには最適だった。
Stayed 1 night in Apr 2025