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City Pension Zem

3.0 star property

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Photo gallery for City Pension Zem

View from property
A rooftop terrace with a pool, surrounded by urban buildings.
Basic Room | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room | In-room safe, desk, laptop workspace, iron/ironing board
Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
  • Place, Suitengu Shrine
    ‪3 min walk‬
  • Place, Sumida River
    ‪4 min walk‬
  • Place, Meijiza Theater
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a view of the outside.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Futons
  • Free WiFi

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Futons
  • Free WiFi

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Exterior

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About the neighborhood

Tokyo

Located in Chuo, City Pension Zem is within a few miles (5 km) of popular sights such as Ueno Park and Sensoji Temple. This 9-room, 3-star hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.

What's nearby

  • Suitengu Shrine - 3 min walk - 0.2 miles
  • Sumida River - 4 min walk - 0.3 miles
  • Hamacho Park - 6 min walk - 0.4 miles
  • Meijiza Theater - 6 min walk - 0.4 miles
  • Koami Shrine - 7 min walk - 0.4 miles

Getting around

  • Suitengumae Station - 3 min walk
  • Bakurochou Station - 16 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪福しん - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Royal Park Hotel Executive Lounge - ‬5 min walk
  • ‪砂場 - ‬3 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk

About this property

City Pension Zem

City Pension Zem features free WiFi in public areas and laundry facilities. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other standard amenities include kitchenettes, all-in-one washer/dryers, and refrigerators. Housekeeping is available once per stay.

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Exterior
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-11 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at City Pension Zem?

City Pension Zem offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at City Pension Zem?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at City Pension Zem on Jun 28, 2026 start from $219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to City Pension Zem?

This hotel is situated in Chuo, close to Tokyo Imperial Palace, Sensoji Temple, and Tokyo Skytree. You'll also find Ueno Park and Tokyo Dome within a short drive.

Is parking available on site at City Pension Zem?

No, there isn't parking available at the hotel.

Does City Pension Zem include a casino?

No, City Pension Zem doesn't have a casino.

Is there an indoor pool at City Pension Zem?

No, there is no indoor pool at this hotel.

Is City Pension Zem a good place to stay for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a kitchenette, and slippers.

Does City Pension Zem have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Pension Zem have a restaurant with a breakfast menu?

No, City Pension Zem doesn't have a restaurant that serves breakfast.

Does City Pension Zem allow pets to stay for free?

No, pets aren't allowed at City Pension Zem.

Does City Pension Zem have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to City Pension Zem?

The closest major airport to City Pension Zem is Haneda Airport (HND), which is 13.2 mi away (25 minutes by car).

Are there rooms with balconies that I can book at City Pension Zem?

No, there aren't any guestrooms at City Pension Zem that offer a balcony.

City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 230 reviews
Rating 8 - Good. 71 out of 230 reviews
Rating 6 - Okay. 16 out of 230 reviews
Rating 4 - Poor. 5 out of 230 reviews
Rating 2 - Terrible. 2 out of 230 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Qing Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a family. Will come back again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and helpful. Apt is very spacious, Washer/Dryer in room. 10-15 min walk to nearest big train station.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Kathleen

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

natalie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing!! It was super clean, very accessible and insanely affordable. We stayed for 8 nights and paid 360 per person for the whole trip. There were five of us and the place fit us and could’ve got 3 more. I forgot my iPhone charger but they had some for us in the room to use. One of the best places to stay at while in GINZA. 10/10 recommend:)
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staffs are always thoughtful.
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Ivy Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
The building may be a bit old, but they keep the place clean with personable service.
Stayed 13 nights in Feb 2024