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City Hotel N.U.T.S.

2.5 star property

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Photo gallery for City Hotel N.U.T.S.

Modern Japanese Tatami Room (4 People) | In-room safe, individually decorated, individually furnished, desk
Hallway
Front of property - evening/night
Interior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Place, Shinjuku Isetan
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

8.6 out of 10
Excellent
(15 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Comfort Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Single Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed) | In-room safe, individually decorated, individually furnished, desk

Double Room (with Extra Bed)

8.6 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, City Hotel N.U.T.S. is within a mile (2 km) of other popular sights such as National Stadium. Each of the 33 rooms at this hotel includes a refrigerator, a coffee maker, and a TV.

What's nearby

  • Shinjuku Gyoen National Garden - 7 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles
  • Shinjuku Isetan - 10 min walk - 0.6 miles
  • Samurai Museum - 12 min walk - 0.7 miles
  • Omoide Yokocho - 13 min walk - 0.7 miles

Getting around

  • Shinjuku-gyoemmae Station - 3 min walk
  • Shinjuku Station - 13 min walk
  • Haneda Airport (HND) - 49 min drive

Restaurants

  • ‪The Smokist Coffee - ‬2 min walk
  • ‪HIGHBURY - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪本家 第一旭 - ‬1 min walk

About this property

City Hotel N.U.T.S.

At City Hotel N.U.T.S., guests have access to free WiFi in public areas, a business center, and laundry facilities. Self parking is available for JPY 3300 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has a vending machine.
49-inch TVs come with digital channels and DVD players, and guests can stay connected with free wired internet. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 6600 per pet, per day
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 3300 per day

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 1500 per person
  • Uncovered self parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

Frequently asked questions

Are free cancellation options available at City Hotel N.U.T.S.?

City Hotel N.U.T.S. offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at City Hotel N.U.T.S.?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at City Hotel N.U.T.S. on Jun 1, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of City Hotel N.U.T.S.?

This hotel is situated in Shinjuku within a 10-minute walk of Shinjuku Gyoen National Garden, Shinjuku Isetan, and Isetan Department Store Shinjuku. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Will I be able to park at City Hotel N.U.T.S.?

Yes, uncovered parking is offered for JPY 3,300 per day with in/out privileges.

Does City Hotel N.U.T.S. feature a casino at the property?

No, City Hotel N.U.T.S. doesn't have a casino.

Will I find an indoor pool at City Hotel N.U.T.S.?

No, there is no indoor pool at this hotel.

What do couples enjoy most about City Hotel N.U.T.S.?

Amenities that appeal to couples at this hotel include in-room massages, a jetted bathtub, and free wired internet.

Are there hot tubs at City Hotel N.U.T.S.?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does City Hotel N.U.T.S. have a restaurant that serves breakfast?

City Hotel N.U.T.S. offers continental breakfast each morning for a surcharge though there is no restaurant.

Will City Hotel N.U.T.S. allow pets to stay for free?

Although they can't stay for free, dogs are welcome at City Hotel N.U.T.S. for a fee of JPY 6600 per pet, per day.

Are there connecting rooms at City Hotel N.U.T.S.?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to City Hotel N.U.T.S.?

The closest major airport to City Hotel N.U.T.S. is Haneda Airport (HND), which is 17.2 mi away (49 minutes by car).

Can I book a room with a balcony at City Hotel N.U.T.S.?

No, there aren't any guestrooms with balconies at City Hotel N.U.T.S..

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 717 reviews
Rating 8 - Good. 256 out of 717 reviews
Rating 6 - Okay. 107 out of 717 reviews
Rating 4 - Poor. 63 out of 717 reviews
Rating 2 - Terrible. 33 out of 717 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Stayed 3 nights in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly spacious room with bathtub which I prefer . Daily fresh towels and cleaning provided . We stayed in 3 person room (2 x twin bed and 1 full bed spaced apart ) eating table with 4 chairs . We stayed in the second building on the second floor 2E .
Stayed 7 nights in Jan 2026

6/10 Okay

Derek

Traveled with group
Liked: Cleanliness, staff & service
Staff was great and property was in a good location, affordable for Shinjuku. Furniture in the room was in pretty poor shape visually and the bed was not very comfortable. The bathroom was pretty nice and the shower/tub area was spacious.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jodi

Stayed 1 night in Jan 2026

8/10 Good

Sachiko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Standard amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa Ann

Stayed 5 nights in Dec 2025

8/10 Good

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Quiet. Nice room, bed is a little firm, shower room is very good. Close to Metro stop, good coffee and supermarkets. Easy walk to all the action of Shinjuku.
Stayed 4 nights in Dec 2025

10/10 Excellent

Randy

Amenities is
Stayed 5 nights in Dec 2025

10/10 Excellent

Mayuri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and the staff very helpful. Rooms were spacious
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2025

10/10 Excellent

Christelle

Traveled with family
Lovely stay, thank you :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Chi Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, clean & spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Best budget hotel in 4 weeks in Japan. Close to station. Spacious Delux family room with kitchen, comfy beds, goodshower & great towels.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Sandra, Maple Ridge

Traveled with family
Liked: Cleanliness
Room was clean except for 3 dried up contacts stuck to the walls! Staff was okay just not very friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Would highly recommend
Stayed 4 nights in Sep 2025

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Frank, Winnipeg

Stayed 3 nights in Sep 2025

10/10 Excellent

vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were made everyday, room was spacious and was nearby corner stores and laundry.
Stayed 4 nights in Sep 2025

10/10 Excellent

Aidan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are super friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Agustin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel in Shinjuku; the staff here was very friendly and welcoming. Across from the hotel is a laundromat, which is very convenient, with vending machines outside. In addition, the area is very peaceful, with some local shops and restaurants very close by, including the train station. I highly recommend staying here if you ever want to walk around the city, which is about 12 minutes from the hotel. Overall, I am very satisfied here and I hope to return here when I visit Japan again.
Stayed 5 nights in Aug 2025

8/10 Good

Jian Bai, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the hotel. It's in a quiet area but also walkable to everywhere we needed. The bed is comfortable. Our kids enjoyed tatami as extra bed. The only cons was there's no shuttle bus service and quiet a distance to walk with luggage from train station. Uber/Taxi is recommended.
Stayed 2 nights in Aug 2025

8/10 Good

Yi Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is actually an apartment hotel for us. It is located at a different building. House is clean and facilities are good. Close to stores and subway. Free washer is supplied too.
Stayed 4 nights in Aug 2025