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City Hotel N.U.T.S.

2.5 star property
Art Deco hotel in Tokyo with a 24-hour front desk

Choose dates to view prices

Photo gallery for City Hotel N.U.T.S.

Front of property - evening/night
Lobby
Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Interior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • Place, National Stadium
    ‪2 min drive‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

8.4 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Comfort Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

  • 301 sq ft
  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Single Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed) | In-room safe, individually decorated, individually furnished, desk

Double Room (with Extra Bed)

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, City Hotel N.U.T.S. is within a mile (2 km) of other popular sights such as National Stadium. Each of the 33 rooms at this hotel includes a refrigerator, a coffee maker, and a TV.

What's nearby

  • Shinjuku Gyoen National Garden - 7 min walk - 0.4 miles
  • National Stadium - 2 min drive - 1.1 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Waseda University - 4 min drive - 1.5 miles
  • Shibuya Crossing - 6 min drive - 3.8 miles

Getting around

  • Shinjuku-gyoemmae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪本家 第一旭 - ‬1 min walk
  • ‪北京飯店 - ‬1 min walk
  • ‪EIGHT COFFEE - ‬2 min walk
  • ‪香名屋総本家 花園店 - ‬1 min walk

About this property

City Hotel N.U.T.S.

Art Deco hotel in Tokyo with a 24-hour front desk
At City Hotel N.U.T.S., guests have access to free WiFi in public areas, a business center, and laundry facilities. Self parking is available for JPY 3300 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a vending machine.
49-inch TVs come with digital channels and DVD players, and guests can stay connected with free wired internet. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 6600 per pet, per day
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 3300 per day

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 1500 per person
  • Uncovered self parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

Frequently asked questions

Are free cancellation options available at City Hotel N.U.T.S.?

City Hotel N.U.T.S. offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of City Hotel N.U.T.S.?

This hotel is situated in Shinjuku within a 10-minute walk of Isetan Department Store Shinjuku and Shinjuku Isetan. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at City Hotel N.U.T.S.?

Yes, uncovered parking is offered for JPY 3,300 per day with in/out privileges.

Does City Hotel N.U.T.S. feature a casino at the property?

No, City Hotel N.U.T.S. doesn't have a casino.

Will I find an indoor pool at City Hotel N.U.T.S.?

No, there is no indoor pool at this hotel.

Is City Hotel N.U.T.S. a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, a jetted bathtub, and free Internet access.

Are there hot tubs at City Hotel N.U.T.S.?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does City Hotel N.U.T.S. have a restaurant that serves breakfast?

City Hotel N.U.T.S. offers continental breakfast each morning for a surcharge though there is no restaurant.

Will City Hotel N.U.T.S. allow pets to stay for free?

Although they can't stay for free, dogs are welcome at City Hotel N.U.T.S. for a fee of JPY 6600 per pet, per day.

Does City Hotel N.U.T.S. have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to City Hotel N.U.T.S.?

The closest major airport to City Hotel N.U.T.S. is Haneda Airport (HND), which is 16.9 mi away (40 minutes by car).

Can I book a room with a balcony at City Hotel N.U.T.S.?

No, there aren't any guestrooms with balconies at City Hotel N.U.T.S..

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 670 reviews
Rating 8 - Good. 248 out of 670 reviews
Rating 6 - Okay. 99 out of 670 reviews
Rating 4 - Poor. 58 out of 670 reviews
Rating 2 - Terrible. 32 out of 670 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edilberto

Stayed 8 nights in Jul 2025

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, staff & service
This property had a lot of dining options but it was a one room arrangement. No kitchen sink or cooking facilities. I had booked for what I thought were beds but 2 of them were mattress on the floor. It was neat and today and had restaurants nearby
Stayed 3 nights in Jul 2025

10/10 Excellent

Norma

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious . Usually the rooms in Tokyo are small but these rooms were very comfortable and spacious
Stayed 4 nights in Jul 2025

6/10 Okay

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kurt

Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 5 person room and was very comfortable. Staff was very friendly. The name stands for New Urban Travel Stay.
Stayed 4 nights in Jun 2025

2/10 Terrible

Timothy

Traveled with family and small children, Traveled with family
The staff were rude as soon as we got to the reception, no greeting at all just a demand for “passports”. We were then led away from the hotel to another run down apartment with a dodgy lift at the back of a seafood restaurant with fish fumes. The room was awful. No vanity in bathroom, horrible smell, no curtains so room was light all night, horrible beds and air con, dirty and holes in ceiling. We stayed one night out of the 4 nights booked and quickly booked another hotel. Perhaps my fault for not realising this was a 2 star hotel, not sure why Expedia recommend this??
Stayed 4 nights in Jun 2025

8/10 Good

Neelesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location was close to the subway, restaurants and shops. Smaller rooms but the amount of spend there really isn't worth it so long its clean and tidey which it was at all times.
Stayed 1 night in Jun 2025

8/10 Good

Joe An

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a great location not far from the M10! Safe area and lots of good restaurant as around Staff very helpful and a laundry across the road
Stayed 6 nights in Jun 2025

6/10 Okay

Lanie

Stayed 5 nights in Jun 2025

8/10 Good

Machnho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Trinity

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff extremely friendly and accomodating.
Stayed 4 nights in Jun 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would NEVER stay here again!!!! This is a scam! The photos look nothing like the reality. Also there was a window in our room that wouldn't close which brought light in making it hard to sleep. In addition, the room is not modern which was promised and our hairdryer was sparking. It almost caught my hair on fire! In addition the room was very dirty. Also the beds were just mattresses. They were not real beds! And the futons are tiny 3 inch mattresses. I was very disappointed and won't ever be coming back. So if you stay and hate it...just know that you have been warned...
Stayed 5 nights in Jun 2025

10/10 Excellent

Neelesh

Stayed 4 nights in Jun 2025

10/10 Excellent

Japan

Liked: Cleanliness, amenities, property conditions & facilities
The staff and loca
Stayed 7 nights in Jun 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Such a quaint little hotel we really liked it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Hotel is located in a vibrant part of the city near a lot activities and Kubokichoi dist yet it's tugged away nicely in a quiet residential neighbourhood away from the noise of busy street and easy access to convenient stores/shops and restaurants and laundromat just outside the hotel.
Stayed 5 nights in May 2025

8/10 Good

Ezell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a quiet gem of a hotel. While it may not stand up to the glitz and glamour of other hotels in the area, this hotel is uniquely endearing. Tucked back in Shinjuku, it's walkable to the heart of the neighborhood. Across the street is a laundromat so you can wash clothes. My favorite part of this hotel was the traditional tatami mat room we stayed in. It adds to the charm of the hotel although the hotel itself is not a large property. We felt safe and the amenities were in line with many of the other 3-star properties we also stayed in during our 2 weeks in Japan. When we return we will stay at CityHotel longer.
Stayed 2 nights in May 2025

8/10 Good

Kevynn

Traveled with group
Liked: Cleanliness, amenities
Pretty good for the price. Was in a convenient, central location of tokyo, thus it was easy and fast to get to many of our tourist destinations. There's daily room service cleaning. The futons are comfortable. Bathroom was comfortable. Toiletries provided as well as a microwave and room wifi was also a plus as we were not expecting to have those. Air conditioning remote was a little confusing to operate and we were not able to adjust the room temperature, so it was too cold for one of us. Our room was located in an annex building a little down the street from the main lobby, but we didn't mind, as we didn't need to go to the lobby for anything besides check-in and check-out.
Stayed 6 nights in May 2025

6/10 Okay

Marason

Stayed 4 nights in May 2025

10/10 Excellent

Massimo

Stayed 7 nights in May 2025

4/10 Poor

Justin

Stayed 4 nights in May 2025

8/10 Good

Aneel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2025

8/10 Good

Carter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very easy, quiet and comfortable stay. We were not expecting the room to be so spacious.
Stayed 3 nights in May 2025