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City Hotel Lonestar Shinjuku

3.0 star property
Hotel with a restaurant, 8-minute walk to Shinjuku Gyoen National Garden

Choose dates to view prices

Photo gallery for City Hotel Lonestar Shinjuku

Lobby
Standard Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes
Lobby
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪3 min walk‬
  • Place, Shinjuku Isetan
    ‪4 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Non Smoking

  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Single Room, Non Smoking

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Double Room, Non Smoking

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Single Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Single Room, Smoking

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Double Room, Smoking

  • 118 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Smoking

  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, City Hotel Lonestar Shinjuku is within a mile (2 km) of other popular sights such as National Stadium. This 50-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free newspapers in the lobby.

What's nearby

  • Isetan Department Store Shinjuku - 3 min walk - 0.2 miles
  • Shinjuku Isetan - 4 min walk - 0.3 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Samurai Museum - 8 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles

Getting around

  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪Eagle Tokyo - ‬1 min walk
  • ‪AiSOTOPE LOUNGE - ‬1 min walk
  • ‪GOLDFINGER - ‬1 min walk
  • ‪もふもふ - ‬1 min walk
  • ‪吉龍軒 - ‬1 min walk

About this property

City Hotel Lonestar Shinjuku

Hotel with a restaurant, 8-minute walk to Shinjuku Gyoen National Garden
At City Hotel Lonestar Shinjuku, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has a reception hall.
Guests can expect 30-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and slippers. Refrigerators, phones, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
City Lonestar Shinjuku
Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

Frequently asked questions

Is free cancellation available at City Hotel Lonestar Shinjuku?

City Hotel Lonestar Shinjuku provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of City Hotel Lonestar Shinjuku?

This hotel is situated in Shinjuku, just steps from Isetan Department Store Shinjuku, and within a 10-minute walk of Shinjuku Gyoen National Garden and Shinjuku Isetan. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Will I be able to park at City Hotel Lonestar Shinjuku?

No, there isn't parking at this hotel.

Does City Hotel Lonestar Shinjuku feature a casino?

No, City Hotel Lonestar Shinjuku doesn't have a casino.

Will I find an indoor pool at City Hotel Lonestar Shinjuku?

No, there is no indoor pool at this hotel.

Is City Hotel Lonestar Shinjuku good for couples?

Amenities that appeal to couples at this hotel include a down comforter, free Internet access, and slippers.

Does City Hotel Lonestar Shinjuku have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Hotel Lonestar Shinjuku have a restaurant that serves breakfast?

No, City Hotel Lonestar Shinjuku doesn't have a restaurant that serves breakfast.

Will City Hotel Lonestar Shinjuku allow pets to stay for free?

No, pets aren't allowed at City Hotel Lonestar Shinjuku.

Does City Hotel Lonestar Shinjuku have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from City Hotel Lonestar Shinjuku?

The closest major airport to City Hotel Lonestar Shinjuku is Haneda Airport (HND), which is 17.1 mi away (39 minutes by car).

Are there rooms with balconies at City Hotel Lonestar Shinjuku?

No, there aren't any guestrooms with balconies at City Hotel Lonestar Shinjuku.

City Hotel Lonestar Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 698 reviews
Rating 8 - Good. 353 out of 698 reviews
Rating 6 - Okay. 135 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ben, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Anchalee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Oct 2019

6/10 Okay

Carlos

Liked: Cleanliness
Pros: location Cons: old building, we got a room near to the fire escape stairs so it was extremely noisy most of the time as it seems the washing machines of the cleaning service are upstairs and they use them to go up
Stayed 3 nights in Oct 2019

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities

A Bargain in Shinjuke

This is a basic hotel with very small rooms. Breakfast was just bread, hardboiled eggs, juice and coffee. Located in an area with many gay bars.
Stayed 3 nights in Sep 2019

8/10 Good

Kristin, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but immaculate. Good location in Shinjuku.
Stayed 2 nights in Sep 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little place in a big neighborhood

As long as you are well aware that the room will be small, your expectations will be fully met. Bed is hard, but that is the norm for Japanese accommodations. Small touches were appreciated. Slippers, towel basket, toothbrush just to name a few.
Stayed 1 night in Sep 2019

6/10 Okay

Erez

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended for couples

Double room TOO SMALLLLL for couple! VERY VERY POOR Breakfast. No vegetables! When we come back to our room they give us the key without check how is us...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to restaurants and shop; friendly and helpful staff; clean room with sufficient amenities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was far too stiff but otherwise the location was perfect, the breakfast was great and the wifi worked perfectly
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very uncomfortable beds, very old hotel

This hotel is clearly very old and consequently just seems a bit dirty. It was also the least comfortable bed I’ve ever slept on in my whole life. Felt like sleeping on the floor. Good thing we only stayed one night because we hardly got any sleep at all!
Stayed 1 night in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Good location and friendly staff. Close walk to gyeon park and the red light district. People with JR pass can walk to Shinjuku station from hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

good

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

A, HK

Liked: Cleanliness, amenities
Close to subway. Quick Check in and Check out. Most of the staffs are nice except one that handle the check in for me without a smile. Room is quite old (although it is clean) and not much soundproof, you can hear clearly others open/shutting doors from the corridor or staffs cleaning up in the morning.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Rhusell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I found it very difficult to find. Asking many people, nobody recognised the street. I didn’t find the area particularly pleasant. The hotel staff weren’t as helpful or friendly as other hotels I have stayed in and while it was a reasonable price, it was s little dowdy and run down. Probably wouldn’t stay there again.
Stayed 1 night in May 2019

8/10 Good

swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how its near to shopping destinations and has a lot of dining options around. I wasn’t expecting the room to have amenities like toothbrush, shampoo, hair dryer so that’s a huge plus! They also let us leave the luggage for a few hours after checkout. Yay! My only concern was its in somewhat of a gay district and people around can be loud although it didn’t really disturb my sleep. Im also slightly concerned with security since they ask us to leave the keys with the reception when we go out but when we come back we just tell them the room number and they give the key right away without verification. Its less hassle but I can imagine a security issue here.
Stayed 3 nights in May 2019