The room was so dirty and infested with mold we checked out. We took pictures to document the horrible conditions of the room. There were open exposed outlets with wiring sticking out, a filthy tub, wall paper stapled together to try to hide the mold, stains on the walls. We want a full refund. We can provide the pictures plus a staff member took pictures to show the manager
Worst hotel I’ve ever stayed at
Property very rundown. Room size was great, furnishings in very poor condition, leaking faucet in bathtub, carpet terrible condition. Lightning was poor especially in the bathroom.
Unless you are a group of college boys I beg you to spend a little extra money and stay at a different hotel. The room was disgusting. There were cigarette burns on the wall, the air conditioners did not work, the shower faucet kept getting stuck so we couldn't turn off the water and the stench of the room as terrible. In addition, between the fire alarm being covered with a plastic bag and the outdoor entrance not once being locked I felt VERY unsafe. I could also complain that all amenities are still closed and no continental breakfast was being served even this far into the pandemic but I probably would not have used any of those things due to poor cleanliness. Can't imagine them serving food... yuck.
Do not stay at this hotel, unless you love sleeping in filth and fearing for your life. It’s very clear they do not clean anything at this establishment. There was mold all over the shower curtain and shower, the floors had not been vacuumed in probably 10 years, there were stains on the sheets, holes in the wall, peeled paint everywhere. This place should be condemned and shut down immediately.
Rooms were not clean and the sofa bed mattress was blood stained
I understand we’re in Covid so all the amenities were unavailable but I know other hotels served continental breakfast individually wrapped. And I room had ants baby ants
Room was disgusting. Musty smell hit you as soon as the door to room was open. Sticky walls, lots of peeling paint throughout room, no sheets for stained and ripped pull-out couch, stains and/or holes on all curtains and linens. Oh and ants on the floor. I don’t typically review properties, hotels - but this one needs a big old warning sign to stay away.
It was dirty..dirty sheets...peeling paint in bathroom...dirty carpet...broken toilet...loose faucets...musty smells..no coffee for first 2 days.
The hotel isn't too far from entertainment, beaches, and more. I stayed here a few times before and the rooms overall were decent except for this visit. The room needed a lot of maintenance. It was the Jacuzzi suite room 106 or might of been 108.
This place was dirty, gross, and terrible! I didn't end up staying, just walked across to the double tree
It was a little rundown in comparison to the photos . The bathroom had a major leak which causes the tub to be rusty . The carpets were dirty / outdated . The ice machine was broken .
It was delapidated, filthy and disgusting. I didnt want to touch anything in the room. Wallpaper was peeling off the walls - i will never stay there ever again.
The property is aged. Mold smell, bath fan very loud, no privacy door hangers
There wasn't anything unique about the property. The hotel staff wasn't friendly. It took over 45 minutes for the desk clerk to show up so we could check in. There was gnats in the orange juice. Bath tub was super dirty. They used staples to hold up the wall paper. There were dead ants in the window ledge. The carpet was ripped. House keeping didn't properly make the beds. When asked for the manager they wasn't there and no one seemed to know what time he would arrive.
The part of the hotel they don’t show you in pictures....
Quality Suites is located 2 mi (3.2 km) from Monmouth Mall and within a 10-minute drive of Monmouth Park. Each of the 95 rooms at this hotel includes a sofa bed, a sitting area, and a refrigerator.
The 95 accommodations feature sitting areas. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
Guests of Quality Suites enjoy free WiFi in public areas, coffee in a common area, and a computer station. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
The room was so dirty and infested with mold we checked out. We took pictures to document the horrible conditions of the room. There were open exposed outlets with wiring sticking out, a filthy tub, wall paper stapled together to try to hide the mold, stains on the walls. We want a full refund. We can provide the pictures plus a staff member took pictures to show the manager
Worst hotel I’ve ever stayed at
Property very rundown. Room size was great, furnishings in very poor condition, leaking faucet in bathtub, carpet terrible condition. Lightning was poor especially in the bathroom.
Unless you are a group of college boys I beg you to spend a little extra money and stay at a different hotel. The room was disgusting. There were cigarette burns on the wall, the air conditioners did not work, the shower faucet kept getting stuck so we couldn't turn off the water and the stench of the room as terrible. In addition, between the fire alarm being covered with a plastic bag and the outdoor entrance not once being locked I felt VERY unsafe. I could also complain that all amenities are still closed and no continental breakfast was being served even this far into the pandemic but I probably would not have used any of those things due to poor cleanliness. Can't imagine them serving food... yuck.
Do not stay at this hotel, unless you love sleeping in filth and fearing for your life. It’s very clear they do not clean anything at this establishment. There was mold all over the shower curtain and shower, the floors had not been vacuumed in probably 10 years, there were stains on the sheets, holes in the wall, peeled paint everywhere. This place should be condemned and shut down immediately.
Rooms were not clean and the sofa bed mattress was blood stained
I understand we’re in Covid so all the amenities were unavailable but I know other hotels served continental breakfast individually wrapped. And I room had ants baby ants
