Good enough for a night.
The AC was not working properly. It was on and off sporadically, not because the temperature would change. The floor had sticky patches. The room had a moldy smell and we immediately felt like our allergies were acting up. The staff was friendly. The indoor poor looked inviting.
The pool and hot tub not well maintained . Hot tub not working well and water Luke warm . Pool very murky not clear and clean . Hotel pet friendly but apparently they don’t make sure they clean after the pets and not everybody is ok with pet pets sleeping in the same place humans will be sleeping in . The sofa bed was going to be where my grandson slept but when we opened it up the mattress had pee stains was dirty and there was dog food and a chew raw hide on the mattress where a dog had slept . A big no no for us . They should make sure to make sure room is extra clean . Will not be staying in a pet friendly hotel again .
Good hotel.
Excellent stay and very friendly and helpful staff!
The staff is always great, the bathroom was a bit dirty and had no travel soaps or shampoos in the bathroom.
We checked in in the wee hours of the morning, the front desk clerk was borderline friendly. He did his kob. We got in our room Looking forward to a hot shower and there was not a shower curtain. Called the front desk was told they would try to find one. Bought it. To my room shoved it to me to jang up. Also one of the lamps on the wall eas loose. The glass lamp shade broke shattered on the floors. Clerk left the broken glass saying he would make a mote of ot.
Good location, convenient to I20, restaurants, etc. could do without the Scamdemic ‘precautions’. Nearly every service is shut to “save us all”. Seems more about cutting services to save money than anything else. The sheep can still wear their masks and hide under the covers until somebody says the coast is clear but please skip that nonsense for the rest of us living in reality.
Many public areas were closed due to Covid. Staff was great and friendly and doing the best they can with the situation. Location was key for me.
Unhappy with the water pressure. Not enough water pressure to shower off or wash your hands
We were checked in and in our room withi 5 minutes of arrival.
Very comfortable beds and delicious breakfast. The room fit our large family nicely.
Quick check in, clean spacious room, great breakfast
Located within a 5-minute walk of Texarkana Convention Center, Fairfield Inn & Suites by Marriott Texarkana is within a 15-minute stroll of Central Mall. This 83-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is offered each morning.
55-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers. Private bathrooms are not ensuite.
Guests of Fairfield Inn & Suites by Marriott Texarkana enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Good enough for a night.
The AC was not working properly. It was on and off sporadically, not because the temperature would change. The floor had sticky patches. The room had a moldy smell and we immediately felt like our allergies were acting up. The staff was friendly. The indoor poor looked inviting.
Thank you for your feedback. We have passed this along to the appropriate member of management.
The pool and hot tub not well maintained . Hot tub not working well and water Luke warm . Pool very murky not clear and clean . Hotel pet friendly but apparently they don’t make sure they clean after the pets and not everybody is ok with pet pets sleeping in the same place humans will be sleeping in . The sofa bed was going to be where my grandson slept but when we opened it up the mattress had pee stains was dirty and there was dog food and a chew raw hide on the mattress where a dog had slept . A big no no for us . They should make sure to make sure room is extra clean . Will not be staying in a pet friendly hotel again .
We apologize for your recent stay encounter with our location in regards to overall condition of the hotel. We have implemented preventative measures in place to ensure that all concerns that were mentioned are corrected to prevent further issues from occurring in the future
Thank you for your review! We hope to see you again should your travels bring you back to the area!
Good hotel.
Thank you for staying with us and providing us with your feed back. Your feedback has been shared with the entire hotel team. We do hope the next time your travels bring you to Texarkana you stay with us again.
Excellent stay and very friendly and helpful staff!
"Thank you" for your business, appreciative words and excellent rating. Best Wishes...
Thank you for your feedback. We hope to see you again soon