The room we stayed one night is clean and the bed is comfortable but with some drawbacks. The shower head is not functioning good and roach on the top of TV stand. Their staffs are very polite to take my comments when I checked out the room. The rate is good when comparing to other similar in the ...
Followed GPS to exit 227. No hotel there. We stopped at a convenience store and clerk said other people have asked about Orangewood. So I called hotel. Clerk gave me address of a business near hotel, but that also came up near exit 227. Clerk said to use exit 213 (if I remember right). So we drove ...
stayed just one night bar/restaurant had good food and service for this type of business traveler friendly hotel product. everyone was really nice. lobby men's room looked like a frat party had been there from a conference meeting. not sure what was up with that. otherwise no complaints. food was ...
The Highlander pretty much speaks of what Austin prides itself on, that being personality. The room was large and clean. The bed was pretty much average. The rooms have direct parking lot access through patio doors which is nice or not depending on your views. The Highlander, like much of Austin, ...
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First, I did not realize what those were, but later found those were part of dead body cockroaches at the door entry, also under the bed. Thus, that became my first impression of the room. Not impressed. I also was woken up in the middle of night by the sound made by the of the desk lamp vibrating because of the I-45 traffic.
The hotel nice over all. The hotel staff, facilities and conditions were nice. Great continental breakfast options available. The rooms were clean. The only thing was the shower didn't function properly; water came out of both the faucet and shower head making it difficult. The AC worked fine but when I attempted to turn on the heat (I got cold in the middle of the night), the smoke detector went off and the room smelled funny after that. Pet friendly but any damage done to the room (minor or major) will cost you a minimum of $150.00. Other than that it was nice.
The staff was very nice and helpful. The room was clean and big. The parking lot was well lit. I enjoyed the stay.
Staff is great....they all have great customer service.