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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Stuck in stop n' go freeway traffic, I saw the sign for Emerald Queen Casino and believed that this would be a good place to exit the freeway and get a room for the night. Immediately upon exiting, I realized that this is NOT the better side of town. This is an area of streetwalkers, homeless, prostitutes, over-the-road truck drivers looking to gamble and find companionship. This is not a family, kid friendly neighborhood. The Quality Inn & Suites is a decent, mid-range hotel with nice rooms, frig/micro, comfy bed, good TV, etc. Registration was quick, but does ask you to sign a no prostitution agreement. They offer a Free, well stocked, hot breakfast. Although the room was fine, because of the neighborhood, I doubt that I will return to Fife, WA for an overnight stay.

We arrived at this hotel at 1 am because a bridge we passed closed down for 1+ hours. The front desk staff was still there welcoming us. The room is surprisingly spacious (with 2 king beds and a extendable sofa, it is enough for 6 adults and 2 children!) and clean. The service was also great. However, the street in front of the hotel was very noisy because trucks passed by all night.

Unfortunately the quality of people who stay here absolutely ruin this place. First off the room smells like a dirty ash tray. The rooms open up to the outside so people stand out on the walkway at all hours smoking and drinking and talking really loud. They are dog friendly, but I was out walking her and we both about stepped on a dirty needle. Dirty needles, trash including beer bottles, cigarettes everywhere! Watch where you walk and I would be afraid to bring children. Some pretty trashy things go on at this place probably because it's right across from the casino.

After arriving back in Seattle on Amtrak at midnight, we chose to hit the road and avoid early morning traffic on our trek back to Portland. Stayed at this QUALITY INN. The room was as we expected. Clean, comfy, and overall nice. Cerrainy not plush, but it worked for a good night's sleep. The buffet breakfast was wonderful.... Belgian waffles, fresh coffee, sausage, cereal..... it was a good deal. If you are going to the casino, it is directly across the street.

We were from out of town and the website looked fine. Upon arrival, it was clear the place was seedy. They have a NO PROSTITUTION clause you have to sign. There's your first clue. The room was dirty and reeked of cigarette smoke. Unfortunately everything else in WA was booked and we had driven from out of state. The front desk staff was less than friendly and the customers sketchy. We did not feel safe. I cannot believe how much they charged for such a dump.

So as part of our road trip we booked in here for two nights. On arrival we had a warm welcome and checked into our room on the first floor. Two huge beds and a sofa bed which was perfect for our two children with us. The beds were extremely comfortable and the room very clean. Although a little dated this really had no impact on our stay. Double USB charging point was a real hit with the children. Breakfast was good, although dining area rather small the man on reception put another table out for us which met our needs. Overall a comfortable stay at a good price.

Travelling on a girls weekend, my friend and I wanted to stay close to the Emerald Casino as we were going to a concert. Upon entering the lobby it smelled freshly cleaned (bleach) and was visually appealing. The lady behind the counter was very kind and allowed us to check out two rooms before deciding. We gave a credit card imprint and signed the room agreement, which had a "no prostitute" clause. We thought this must be a state requirement so we signed it. We walked up to front of hotel 3rd floor and even before entering the state of the door was dirty and dented, not giving a very nice first impression for our safety. We did open it but did not find the accommodation to our liking (dark, tidy and basic). We moved to the next room to view on the bottom level at the back. It was in the main corridor where all halls intersect and the bottom of the stairs. We opted not to even view as this would be noisy with foot traffic. We cancelled the reservation and went to look for another hotel. I do not recommend this for families or girls weekend travel.

I booked this room thinking. . . Cheap hotel, less than $80.00 a night. The room was quiet and well equipped with refrigerator, microwave, big screen tv, hard wood lamented flooring, Cindy needs, good linens, Friedman staff, convenient location to store, casino and right of the freeway.

They always have a good breakfast, nice clean room, usually very quiet. Do not get a room that is adjoining another room, they are hollow doors. There was a busload of teens staying there, we were put in an adjoining room, its like they were in the same room. They need to invest in better doors to be a really great place to stay, other than that great

For a fairly stiff price in a rather blink of an eye freewayside blue collar town outside of Tacoma, this ranks up there with one of the worst hotels we've stayed in in N. America in the last 45 years as regular travellers. I was searching for a quick drive in and drive out one night stay outside of Tacoma on tripadvisor, but I was hard pressed to find any that had consistently acceptable reviews, let alone good reviews. The Emerald Queen Casino Hotel was plagued with bad reviews and the other immediate area hotels did not fare a whole lot better. The Quality Inn on the Pacific Hwy, across the street from the EQC seemed to have fewer negative reviews. Well here's another one to add to their negative column. We arrived later in the evening and check-in went smoothly. Our second floor room (I believe it was #212 on the corner) was decent upon first entering nothing more or less than expected on first glance. But here's some of the problems encountered. - the TV remote control was.......yuuck! smudged with sticky residue like someone had grabbed a slice of pizza or a messy burger (I'd hate to imagine what else it could have been) and didn't bother to clean their hands before using the remote. The whole thing was sticky with the residue spots visible front and back and between buttons. Disgusting! - hot and cold water taps in the bathroom were reversed from convention, hot on the right, cold on the left. - bathroom sink was slow to drain. - the kleenex box had 5 tissues in the box total. - the charging station for phones and iPads on the desk did not work. Fortunately, the room did not have any distinct foul odour, though it was not as fresh as could be. Thankfully it was just one night. We did escape to the Casino to check it out as we didn't want to spend any more time in the hotel than necessary. The Casino was a really depressing place, a real black hole for all the locals who really can't afford to be there. And the place only has slots, those mindless machines. We got out of there pronto. Perhaps in Fife there is a lack of good employable housekeeping staff as the hotel room issues seems to be pervasive. I mean really, it's widely known the TV remote control is the most germ infected thing in all hotel rooms so you'd think housekeeping would be on top of this. Not here! If that was not properly cleaned, you'd have to wonder what else had not been cleaned thoroughly. We were wary. There certainly was no relationship with the value to the amount paid for the room and the quality of the premises at Quality Inn. I'll take a pass on Fife in the future.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 127 reviews