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Best Western Plus Seattle/Federal Way

3.0 out of 5.0

Recent guest reviews

Clean, Good free breakfast, check in and out was fast and easy

Great hotel. Staff probably the best part of our stay. Continental breakfast also very good. Beds could use an update as they weren't very comfy.

Clean environment, nice set up. Comfortable atmosphere. Staff could be friendlier.

Great location near stores, interstate, and situated between Seattle and Tacoma. Friendly staff, clean rooms, plenty of parking, and a very good breakfast to start your day. I will definitely stay there again when I visit the area again.

Great accommodations for our staff while at a conference.

Friendly staff, very courteous. Made short stay welcoming.

It is not close to SEA TAC airport. The main issue is the bed is not clean. I had to ask hotel to give me a bed sheet and I replace it with an old and probably not clean bed sheet by myself

Breakfast was ok but tables were not clean. Garbage cans were overflowing.

Hotel lobby smelled funky but rooms were clean and breakfast was OK. Hotel gym was pretty bad. Not a bad place to spend a night if you are looking to stay on a budget.

I've stayed in lower rated hotels in the area for the lower prices, thought I'd spurge this time and the experience was not worth the extra $$ I paid for the room.

Rock hard bed and rock hard pillows. Left early. OK hotel if you don't plan on sleeping there.

This hotel is conveniently located near shopping center and restaurants. The hotel is new, clean and comfortable. Free breakfast includes customized omelet.

Family getaway. Nice hotel; clean, safe, goof food.

clean rooms, very friendly staff. shuttle service was great for use to/from airport, as well as the local shuttle

Fine hotel....good bed, terrible shower, it was cold and not enough pressure. taken both in the morning and at night with same experience.

Walkable to many restaurants and the Commons shopping center. The breakfast was awesome. The only downside was the lounge/restaurant in the hotel was closed new year's eve

The hotel staff was very friendly. The room looked clean, but I am allergic to pets and my allergies acted up pretty badly. The pool water was not warm enough. The hot tub wasn't working. The worst part about it was the mattresses were too firm and it felt like we were sleeping on soft ground. The pillows were an odd shape and size. I was very glad to get back to my own bed.

Hotel Staff was friendly and professional. Hotel condition was clean, aged but well maintained.

You get a full hot breakfast with omelet options the room was amazing for the price! We had to wait about 15 minutes to be helped when we checked in and the hot tub was out of commission but we were still very pleased with the hotel itself.

Room quiet and comfortable. We arrived early and our room wasn't quite ready, but front desk was pleasant. Breakfast was great. Pool and hot tub wonderful.

32124 25th Avenue S Federal Way WA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of The Commons at Federal Way, Best Western Plus Seattle/Federal Way is within 2 miles (3 km) of Federal Way Community Center. This 165-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also close to Emerald Downs and Pacific Rim Bonsai Collection.


Dining

Free full breakfast is served each morning from 6 AM to 10 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

Best Western Plus Seattle/Federal Way's 165 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and free bottled water are other standard amenities.


Property features

Guests of Best Western Plus Seattle/Federal Way have access to an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

King 1 | Sleeps 6

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Pet Friendly)

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Seattle/Federal Way

Everyone (26) Business (5) Couples (3) Family (8) Other (4) Friends (2)
5

located to near by shopping stores and restaurants

Everyone

Clean, Good free breakfast, check in and out was fast and easy

By on Jan 2, 2018

Review comment responded on Jan 12, 2018

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

4

perfect

Everyone

Great hotel. Staff probably the best part of our stay. Continental breakfast also very good. Beds could use an update as they weren't very comfy.

By , from wa on Dec 30, 2017

Review comment responded on Jan 12, 2018

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

4
Everyone

Clean environment, nice set up. Comfortable atmosphere. Staff could be friendlier.

By , from OR on Dec 28, 2017

Review comment responded on Dec 28, 2017

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

5

great experience

Everyone

Great location near stores, interstate, and situated between Seattle and Tacoma. Friendly staff, clean rooms, plenty of parking, and a very good breakfast to start your day. I will definitely stay there again when I visit the area again.

By , from Concord, NC on Nov 20, 2017

Review comment responded on Nov 25, 2017

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

5
Business Travelers

Great accommodations for our staff while at a conference.

By on Nov 1, 2017

Review comment responded on Nov 23, 2017

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

5

a+ all the way.... staff, shuttle, cleanliness,

Everyone

Friendly staff, very courteous. Made short stay welcoming.

By , from Colorado on Sep 19, 2017

Review comment responded on Sep 26, 2017

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

2

the bed is not clean

Everyone

It is not close to SEA TAC airport. The main issue is the bed is not clean. I had to ask hotel to give me a bed sheet and I replace it with an old and probably not clean bed sheet by myself

By on Jun 30, 2017

Review comment responded on Jul 2, 2017

I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

4

nice hotel front staff not so good!

Everyone

Breakfast was ok but tables were not clean. Garbage cans were overflowing.

By , from oregon on May 29, 2017

Review comment responded on Jun 1, 2017

Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

3

stayed for a night

Everyone

Hotel lobby smelled funky but rooms were clean and breakfast was OK. Hotel gym was pretty bad. Not a bad place to spend a night if you are looking to stay on a budget.

By , from Doylestown PA on May 21, 2017

Review comment responded on May 23, 2017

Thank-you for your recently stay and for your feedback. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way

1
Everyone

I've stayed in lower rated hotels in the area for the lower prices, thought I'd spurge this time and the experience was not worth the extra $$ I paid for the room.

By on Apr 23, 2017

Review comment responded on Apr 25, 2017

Thank-you for your recently stay. We apologies about your experience at our property. We will like to make it for you if you decide to stay with us again. Thank-you Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way