Great place to stay. Just wish the continental breakfast was better.
I did not like being given the first room by the elevator. I liked the area
This property is aged, not at all like the sparkly pictures. The lobby is tight. The rooms are extremely snug. New paint & carpet would be helpful. The pool area needs updating, too. A room with a kitchenette has a two burner electric cooktop, a small sink, normal hotel room refrigerator, microwave, some pots & pans, dishes & silverware. I wouldn't stay here again
Looked nice on the outside and in the lobby, the rooms definitely need an update. Smelled like urine in our room
Bed was uncomfortable. Everything Elsa was great. Good location
My only complaints were that there is (1)remodeling going on which makes for an ugly atmosphere, and (2) pillows that couldn't be shaped for comfort, and (3) the odor of Febreze to cover up evidence of cigarette smoking. All else was just fine.
Limited parking and poor access. The bathrooms and rooms were very small. I expected more considering the price we paid per night.
Orbitz said my total bill for two nights would be $269.42. and that is what the hotel charged and then added and extra $75.22 with out any explanation. I didn't notice the extra charge until I looked at my charges on line the next day.
It took the front desk man about 15 minutes to show up and by then there were about 10 people upset and waiting to check in. The hotel was okay but not anything special. The rooms are okay. I would not recommend this hotel simply because there are so many others that are better to choose from and the front desk men where not very helpful or knowledgable. I paid through Expedia so therefore I didn't get the exchange rate which would have been great! It's about $.60 to the $1.00 right now. There is a definite lack of parking.
Construction all over hotel and they have rented the pool for kids swimming lessons
Located in South Surrey, Best Western Peace Arch Inn is within a few miles (5 km) of sights such as White Rock Pier and White Rock Beach. This 42-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free full breakfast is served each morning from 6:30 AM to 9:30 AM.
32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Best Western Peace Arch Inn, guests enjoy features like an indoor pool, a gym, and a sauna. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
Great place to stay. Just wish the continental breakfast was better.
I did not like being given the first room by the elevator. I liked the area
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely,
This property is aged, not at all like the sparkly pictures. The lobby is tight. The rooms are extremely snug. New paint & carpet would be helpful. The pool area needs updating, too. A room with a kitchenette has a two burner electric cooktop, a small sink, normal hotel room refrigerator, microwave, some pots & pans, dishes & silverware. I wouldn't stay here again
Looked nice on the outside and in the lobby, the rooms definitely need an update. Smelled like urine in our room
Bed was uncomfortable. Everything Elsa was great. Good location
My only complaints were that there is (1)remodeling going on which makes for an ugly atmosphere, and (2) pillows that couldn't be shaped for comfort, and (3) the odor of Febreze to cover up evidence of cigarette smoking. All else was just fine.
Limited parking and poor access. The bathrooms and rooms were very small. I expected more considering the price we paid per night.
Orbitz said my total bill for two nights would be $269.42. and that is what the hotel charged and then added and extra $75.22 with out any explanation. I didn't notice the extra charge until I looked at my charges on line the next day.
It took the front desk man about 15 minutes to show up and by then there were about 10 people upset and waiting to check in. The hotel was okay but not anything special. The rooms are okay. I would not recommend this hotel simply because there are so many others that are better to choose from and the front desk men where not very helpful or knowledgable. I paid through Expedia so therefore I didn't get the exchange rate which would have been great! It's about $.60 to the $1.00 right now. There is a definite lack of parking.
Construction all over hotel and they have rented the pool for kids swimming lessons
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Please be advised that there was no plain for the renovation, but unfortunately due to unusual weather condition in lower mainland one of the pipe exploded and we are sorry for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Thank you for staying with us at Best Western Peace Arch Inn. We are pleased to hear that your stay went well.We thrive for customer experience and we are proud of our team to be able to achieve great customer experience.We appreciate your review and feedback on the continental breakfast. It is our duty to make sure our guests get the best experience when staying with us. We will try our best to make your next stay with us even better.Thank you.