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Vasa Hotel Surabaya

5.0 star property
VIP Access

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Photo gallery for Vasa Hotel Surabaya

Lobby sitting area
Rooftop terrace
Interior
Restaurant
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
  • Place, Al-Akbar Mosque
    ‪11 min walk‬
  • Place, Ciputra World Mall
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪31 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout drapes

Select Twin Bed Room, City view

8.0 out of 10
Very good
(1 review)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room | 43-inch LCD TV with cable channels, TV

Executive Apartment, 1 Bedroom, Kitchenette, City View

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

  • City view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View | Free minibar, in-room safe, desk, blackout drapes

Executive Apartment, 3 Bedrooms, Bathtub, City View

  • City view
  • 1421 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Executive Twin Bed Room, City View, Executive lounge access

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Glacier Suite, Bath up, City View, Executive lounge access

  • City view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout drapes

Select King Bed Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout drapes

Premium Twin Room, High floor, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access | Free minibar, in-room safe, desk, blackout drapes

Breccia Suite, Bath up, City View, Executive lounge access

  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Surabaya

Located 1.9 mi (3 km) from Pakuwon Mall, Vasa Hotel Surabaya is within a 10-minute drive of other popular attractions like Surabaya Plaza Shopping Mall. This 388-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Al-Akbar Mosque - 11 min walk - 0.6 miles
  • Ciputra World Mall - 4 min drive - 1.9 miles
  • Pakuwon Mall - 4 min drive - 2.1 miles
  • Surabaya Plaza Shopping Mall - 11 min drive - 6.5 miles
  • Tunjungan Plaza - 11 min drive - 6.7 miles

Getting around

  • Kertomenanggal Station - 10 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Bakso Pak Omen - ‬16 min walk
  • ‪Ming Garden - ‬1 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Pangsit Mie Malei - ‬14 min walk
  • ‪Bebek Goreng H. Slamet - ‬12 min walk

About this property

Vasa Hotel Surabaya

Vasa Hotel Surabaya features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 425000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include free minibar items, electric kettles, and laptop-compatible safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Jun 7 - Jun 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 517,880 for adults and IDR 312,180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 209 Dining
  • Chamas
  • Xiang Fu Hai

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 36 floors
  • Ballroom
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 650000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 517880 for adults and IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Vasa Hotel Surabaya?

Vasa Hotel Surabaya provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Vasa Hotel Surabaya?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Vasa Hotel Surabaya on Jul 5, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Vasa Hotel Surabaya?

This hotel is located in Surabaya, close to Pakuwon Mall and Tunjungan Plaza. You'll also find Ciputra World Mall and Surabaya Town Square within a short drive.

Is parking available on site at Vasa Hotel Surabaya?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Vasa Hotel Surabaya?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Are there luxury amenities available at Vasa Hotel Surabaya?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a full-service spa at this hotel.

Does Vasa Hotel Surabaya have a casino on the premises?

No, Vasa Hotel Surabaya doesn't have a casino.

Is there an indoor pool at Vasa Hotel Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Vasa Hotel Surabaya?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a full-service spa.

Does Vasa Hotel Surabaya have a hot tub?

No, this hotel doesn't have a spa tub.

Does Vasa Hotel Surabaya feature a restaurant that includes a breakfast menu?

Yes, Vasa Hotel Surabaya has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Vasa Hotel Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at Vasa Hotel Surabaya.

Does Vasa Hotel Surabaya have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Vasa Hotel Surabaya?

The closest major airport to Vasa Hotel Surabaya is Surabaya (SUB-Juanda), which is 12.6 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Vasa Hotel Surabaya?

Yes, some guestrooms at Vasa Hotel Surabaya offer a balcony/patio and may feature city views.

Does Vasa Hotel Surabaya have a wedding venue?

Take advantage of the wedding venue at Vasa Hotel Surabaya if you plan to say "I do" during your trip.

Vasa Hotel Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 155 reviews
Rating 8 - Good. 32 out of 155 reviews
Rating 6 - Okay. 12 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and convenient if you are there for business!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

PINSHI

Liked: Cleanliness, staff & service, amenities
Beside the noise from outside, everything is perfect
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Nenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, really at the level of my expectations.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

baljit

Liked: Amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Juwita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities
The room is a good size, nice sofa and table, for working. Bathroom, sink area, and shower separated from the bedroom with a sliding door. All good. Shower was a bit unusual, and a bit difficult to understand which handle controlled the overhead or the handheld shower nozzle. Lifts were fast, and hand operators
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SATISH

Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The A/C is not strong enough. Rooms are outdated and white towels are stained. Ok bed and nice staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Intan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Yagna N S

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Suet Ping

Liked: Cleanliness, staff & service
比想像中舊了一點
Stayed 4 nights in Oct 2025
Verified

8/10 Good

KEUN SU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주말에는 행사(결혼식 등등)가 많아 투숙객들이 편의시설 (식당,엘레베이터)이용이 불편함....
Stayed 19 nights in Jan 2023
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 stars hotel , highly recommended !
Stayed 3 nights in May 2022
Verified

10/10 Excellent

JINUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It couldn't be better than this.

It's a very clean and friendly hotel. It's worth it.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적하고 좋았습니다
Stayed 2 nights in Nov 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが非常に時間がかかる。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良い。 バスタブがあればもっと良かった。
Stayed 1 night in Feb 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad 5 stars

Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel 5 étoiles au coeur de Surbaya. Excellent service !
Stayed 3 nights in Mar 2020

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