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Hotel Santika Jemursari Surabaya

Property class: 4

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Photo gallery for Hotel Santika Jemursari Surabaya

A person lying on a bed with a book open to a travel magazine, a camera, and a smartphone.
An outdoor dining area with tables set for two, featuring wicker chairs and a tiled wall in the background.
A multi-story building with a modern architectural design, featuring a prominent balcony on the lower level.
A modern hotel lobby with a central buffet area, seating arrangements, and decorative elements.
A hotel lobby with a reception desk, seating area, and a chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl. Jemursari No. 258, Surabaya, East Java, 60237
  • Place, Surabaya Zoo
    ‪4 min drive‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪5 min drive‬
  • Place, Surabaya Town Square
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Room King with Balcony Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Surabaya

Located within 2 miles (3 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Hotel Santika Jemursari Surabaya places you within a few miles (5 km) of Royal Plaza Surabaya. This 105-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a gym.

What's nearby

  • Surabaya Zoo - 4 min drive - 2.7 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya - 5 min drive - 1.9 miles
  • Mpu Tantular Museum - 5 min drive - 3.3 miles
  • Taman Bungkul - 5 min drive - 3.6 miles
  • Surabaya Town Square - 6 min drive - 4.0 miles

Getting around

  • Wonokromo Station - 10 min drive
  • Tandes Station - 13 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Excelso Sub Jemursari - ‬3 min walk
  • ‪Pempek Ny. Kamto - ‬1 min walk
  • ‪KUNOKINI Café & Resto - ‬3 min walk
  • ‪Coto Makasar "Daeng Dalle - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Santika Jemursari Surabaya

At Hotel Santika Jemursari Surabaya, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 260000 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer free toiletries and slippers. Coffee makers, free newspapers, and safes are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: IDR 95,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CAKE SHOP
  • SEKARWANGI RESTAURANT

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 332500.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 95000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)
  • Rollaway bed fee: IDR 332500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Jemursari
Hotel Santika Jemursari
Hotel Santika Jemursari Surabaya
Jemursari
Santika Hotel Jemursari
Santika Jemursari
Santika Jemursari Hotel
Santika Jemursari Surabaya
Hotel Santika Jemursari Surabaya, Java

Frequently asked questions

Are free cancellation options available at Hotel Santika Jemursari Surabaya?

Hotel Santika Jemursari Surabaya offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What can I see close to Hotel Santika Jemursari Surabaya?

This hotel is located in Surabaya, close to Tunjungan Plaza and Pakuwon Mall. You'll also find Royal Plaza Surabaya and Surabaya Town Square within a short drive.

Is parking available on site at Hotel Santika Jemursari Surabaya?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at Hotel Santika Jemursari Surabaya?

Spa services at the hotel include massages.

Does Hotel Santika Jemursari Surabaya have a casino on the premises?

No, Hotel Santika Jemursari Surabaya doesn't have a casino.

Will I find an indoor pool at Hotel Santika Jemursari Surabaya?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Santika Jemursari Surabaya?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and slippers.

Does Hotel Santika Jemursari Surabaya have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santika Jemursari Surabaya have a restaurant with a breakfast menu?

Yes, Hotel Santika Jemursari Surabaya serves buffet breakfast for a surcharge each morning at SEKARWANGI RESTAURANT.

Will Hotel Santika Jemursari Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Santika Jemursari Surabaya.

Does Hotel Santika Jemursari Surabaya have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Santika Jemursari Surabaya?

The closest major airport to Hotel Santika Jemursari Surabaya is Surabaya (SUB-Juanda), which is 9.2 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Hotel Santika Jemursari Surabaya?

Yes, some guestrooms at Hotel Santika Jemursari Surabaya offer a balcony.

Hotel Santika Jemursari Surabaya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 38 reviews
Rating 8 - Good. 23 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Blijft een mooi hotel met fijne kamers en super personeel! De badkamer is echter wel aan vervanging toe.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Staff & service
Staff hotel service is very good, they responds a customer complaint very well. Good food. They need to upgrade the amenities.
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel is good, clean, breakfast variety is not a lot though.
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Uitstekend ontbijt. Te dicht bij moskee die begint te blèren om 04:15. Dit is wel waardeloos.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like santika hotel. Its small hotel but nice, friendly staff and nice food. Staff is ready to help. Breakfast was nice. I will be back next time I go visit surabaya
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi dan tenpat yg cozy

Menyenangkan, lokasi strategis, kamar nyaman
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足のいく滞在が期待できます

すぐ隣にファストフード店もあり、便利な立地。 ホテルの居室は一般的で問題なし。 フロント脇にビジネスセンターもあり、非常に便利だった。
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed in Santika for the last 4 years, was good before, but not this year. AC in my room did not work well, worse, started to leak heavily. Ther breakfast was not as good as before. Had dinner in restourant, ordered "kikil soup", given soup full of bone. I cancelled my booking in this hotel for next year.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice in Jemursari

I enjoyed my stay and the meals served. The staffs were friendly and helpful to interact with. No shopping malls around, though/
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Staff are very nice and helpful. WIFI is fast. Breakfast with alot of variety and delicious. Gulai Kambing is spectacular !! Totally recommended
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

第二次入住這個飯店

很不錯的飯店 ＣＰ值還可以 可惜沒有吹風機＠＠ 飯店的welcome 奶茶好好喝！！早餐非常豐盛！！
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Suasana hotel santika jemur

Staff ramah, suasana kamar sebenarnya ok...cuman sofa berbau, AC kurang dingin
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Nice stay and breakfast is good
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

First Time in Santika

the price is good, the hotel facility is ok, but the hotel i stayed had many ants running. this is the bad thing. other is okay, they need to care more about on this,
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

キレイなホテルです

予約しましたが、着いたのは夜中でした。フロントはちゃんと対応してくれて、部屋の変更も快く応じてくれました。部屋の中は清潔で、ただドライヤーはないのが気になります。
Verified review

8/10 Good

Liked: Staff & service, room comfort

Good deal

As this good price I think is valuable, especially they also offer free breakfast
Verified review

6/10 Okay

値段相応のホテル

価格に対して、部屋の広さ、清潔感、便利さはまぁまぁのレベル。
Verified review

6/10 Okay

普通のビジネス用ホテル

普通のビジネスホテルと思えば、特に可も無く、不可もありません。部屋自体も広くありませんし、設備も最低限のものしかありません。朝食はホテルの規模の割には良かったです。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessibility from or to Juanda Airport, is certainty and fast
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good short stay for a family visit in Surabaya. There are several good local restaurants nearby with easy access to the airport. Parking spot available is very limited, however the hotel staffs are very helpful in helping guests to park with their free valet service.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice Hotel

Stay at this hotel for business purpose, near office location
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

pleasant stay for business trips

i stayed in Santika Jemursari Surabaya for 4 nights. Overall it was a nice experience, I like the various food for breakfast and the taste was delicious. The room was spacious for a business travellers, the wifi quite qood, the room equipment itself also quite complete. The only dissatisfaction was it smell bad around the bed corner, eventhough the housekeeping staff already helped with spray some air freshener, the smell still there. Hope they will give a little extra attention for cleanliness and bad smell.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kenyamanan menginap di hotel santika jemursari sby

Pelayanan sangat ramah. Fasilitas hotel juga sangat baik. Kamar bersih mungkin yang kurang hanya posisi kloset yang tidak nyaman karena dibalik pintu kamar mandi. Lokasi hotel sangat strategis karena dekat dengan tempat2 kuliner di surabaya.
Verified review

6/10 Okay

So so
Verified review

6/10 Okay

Big question

Deluxe room without refrigerator?

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