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Bella Hotel Surabaya

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a coffee shop

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Photo gallery for Bella Hotel Surabaya

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Cafe
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225
  • Place, Al-Akbar Mosque
    ‪12 min walk‬
  • Place, Ciputra World Mall
    ‪14 min walk‬
  • Place, Surabaya Town Square
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

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About the neighborhood

Surabaya

Within a short walk of Al-Akbar Mosque, Bella Hotel Surabaya is within a mile (2 km) of Ciputra World Mall. This 74-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Al-Akbar Mosque - 12 min walk - 0.7 miles
  • Ciputra World Mall - 14 min walk - 0.7 miles
  • Surabaya Town Square - 3 min drive - 1.7 miles
  • Pakuwon Mall - 5 min drive - 3.0 miles
  • Tunjungan Plaza - 7 min drive - 3.4 miles

Getting around

  • Surabaya Gubeng Station - 8 min drive
  • Kertomenanggal Station - 9 min drive
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬2 min walk
  • ‪Wisata Rasa - ‬2 min walk
  • ‪Pangsit Mie Palu - ‬3 min walk
  • ‪Sate Babi Bu Merly - ‬2 min walk
  • ‪Hok Siong - ‬1 min walk

About this property

Bella Hotel Surabaya

Hotel in Surabaya with a 24-hour front desk and a coffee shop
Bella Hotel Surabaya features free WiFi in public areas, meeting rooms, and a business center. There's free parking, and an airport shuttle (available 24 hours) for IDR 200000 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, safes, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 185000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Frequently asked questions

What is there to do within easy reach of Bella Hotel Surabaya?

This hotel is located in Surabaya within a short 17-minute walk of Ciputra World Mall. You'll also find Surabaya Town Square and Pakuwon Mall within a short drive.

Will I be able to park at Bella Hotel Surabaya?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Bella Hotel Surabaya include a casino on the premises?

No, Bella Hotel Surabaya doesn't have a casino.

Will I find an indoor pool at Bella Hotel Surabaya?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Bella Hotel Surabaya?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a restaurant and wedding services.

Are there hot tubs at Bella Hotel Surabaya?

No, this hotel doesn't have a spa tub.

Does Bella Hotel Surabaya feature a restaurant that includes a breakfast menu?

No, Bella Hotel Surabaya doesn't have a restaurant that serves breakfast.

Will Bella Hotel Surabaya allow pets to stay free of charge?

No, pets aren't allowed at Bella Hotel Surabaya.

Are there connecting rooms at Bella Hotel Surabaya?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Bella Hotel Surabaya?

The closest major airport to Bella Hotel Surabaya is Surabaya (SUB-Juanda), which is 12.1 mi away (18 minutes by car).

Are there rooms with balconies at Bella Hotel Surabaya?

No, there aren't any guestrooms with balconies at Bella Hotel Surabaya.

Does Bella Hotel Surabaya host weddings?

Take advantage of the wedding venue at Bella Hotel Surabaya if you plan to say "I do" during your trip.

Bella Hotel Surabaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

limbangjaya, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort

Staffs is not so professional

Breakfast needs to be improved

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Staff & service, room comfort

So, soo... Budget Hotel

inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

コストパフォーマンスは良い

部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

6/10 Okay

Shinji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sudarwanto, Yogyakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi Strategis

Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.

4/10 Poor

Edy, Indonesia

Liked: Cleanliness
Disliked: Staff & service, room comfort

Shop house

This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...

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