Room, 1 Queen Bed, Non Smoking (2nd Floor)
from $76
Super 8 Sudbury ON
2.0 out of 5.0
27% based on 538 reviews
Recent guest reviews
Overall, our stay was decent and average. We were on our way home after travelling for our honeymoon and needed a place to rest our heads. The Super 8 was just that - place to rest. The overall room itself and hotel was clean, could use an update but that was not an issue. The issue was with the customer service. It was very bad. Upon checking out before breakfast, the man at the front counter was grumpy and seemed occupied. He then left, to go outside for I can only assume a smoke break? Customers were waiting at the desk to check out and he was no where to be found, the phone was also ringing off the hook and he was not there to answer. Maybe they need more staff to help? Not a good situation while we were eating breakfast in the lobby.
I would not stay at this particular Super 8 again. I checked in late my first night and when I walked into my room, the first thing I noticed was the water damage on the exterior wall and the black mold. I told the front desk about it first thing the next morning-they did clean it up while I was gone... but it should not have been there in the first place. The doors to the parking lot did not lock, so anyone could access the hotel without a key. The mattress on the bed was well used and uncomfortable, the two pillows were like pancakes. Spend a few dollars more and stay at a better hotel.
Worst Super 8 ever. Old and smells awful. Our door would not open with the key card. The only person working tried to help but could not. Breakfast is bad and stops really early. Hallways are disgusting.
Vina at the front desk was very welcoming. Lobby and Guest room look newly renovated. One of the nicest Super 8 I have been to. Lots of parking.
Be very careful and check out the rooms before you pay. We had to make a last minute reservation and we have a small dog so they assigned us a room that had cobwebs on the ceiling, black mould in the shower between the tiles, all the drawers in the dresser were broken, There were streaks on the walls from some liguid that had been splashed on and not cleaned, the bathroom taps were backwards, cold and hot reversed, The door had the paint badly scratched off by a much larger dog then our pooch, The carpet smelled like dog piss and the room had a very strong odor of tobacco. Neither of us smoke and it was nauseating. Stay far away from Super 8 s is my advice!!
will stay here again and I really like the location for shopping purposes and the availability of restaraunts
Staff were friendly and courteous however, the bathroom smelt like pee and the chair was stained and smelly
The room was dated , two towels , shower curtain almost off the wall , bed. Wore out . $ 100 night, AAA. Rate Breakfast. alright , waffles cornflakes. Toast and coffee Probably not returning
Clean, yet tired. They were able to accommodate our early check in request. No hair dryer in room. No coffee at 8 am in the breakfast area.
Front desk lady very nice and helpful told us about shopping and attractions in Sudbury to take in .Room was very clean beds very comfy slept well no noise either cost was normal rate 119 plus tax will stay there again
Reviews from Trip Advisor
27% of guests recommend this hotel
Total of 538 reviews
