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Recent guest reviews

The room smelled the pillows on the bed were like couch pillows and the toilet ran all night. There were people just hanging out all over the parking lot all night long had multiple parties going on all around me with doors slamming all night I'm pretty sure there were multiple hookers working out of there also

First room I was assigned, the carpet was soaking wet throughout. Second room, the sliding glass door to the patio ( ground floor) had a broken latch. Bed was sub- par.

Parking for vehicles are limited. I have to park at the other building and walk to my building where i book and stay.

Great amenities for the price. They just have to fix their vents. The hallways have a smell: cigarette and food, which a good ventilation system could resolve.

The rooms were clean and spacious but i was placed in a connecting room and the tenants were very disturbing. The first night the dog barked the whole night and vomityed all over the carpet and I could heat the pet owners yelling and screaming at him. The 3rd night the boyfriend was yelling, screaming, and beating up his girlfriend. I wanted to call the police or run to the front desk but i was in a connecting room and I did not want him to hear me because I was afraid that he might turn his attack towards me. The couple smoked all day and the smell would seep into my room. I couldn't sleep, and I didn't feel safe.

Got bit up pretty good by what i only can assume was bedbugs!

Staff are great. Very helpful and accommodating. Rooms are clean and comfortable. Hotel was pretty noisy with construction and guests coming in and out of the hotel all hours of the night. My room was near a side entrance and I couldn’t sleep good because of the door slamming even around 2am-4pm. The parking lot is full of construction trucks so it’s hard to find parking. Wondered why the construction trucks are parked there all night. Seemed like the construction workers were taking up a lot of guest parking. Other than that this is one of the best options for Stockton. Close to great shopping areas.

Didnt like the access to the building, people parking in the red zones limiting ability to get out of parking space. Limited amount of parking verse the number of rooms. Non smoking building smelled like stale cigarettes and pot.

needs a remodeling. Dated decor . Couple of insects seen in room.

what I liked was location. Seemed close to everything.

Nice hotel, close to shopping centers, easy access from and to the freeways. The rooms are clean, nothing special, just an average. Breakfast is included. If you are not picky, it's very good.

Booked and paid for a day in advance. Called to let them know we would be arriving very late, around midnight or 1 a.m., the lady I talked to said she understood, I asked her to please not give away our room.. well we arrived at 12:45 a.m. and guess what? They couldn’t find me anywhere in the system.. they obviously gave away our room.. plus the hotel is old and seedy despite attempts to remodel it. Drunks walking around everywhere outside, not enough parking spots so you have to walk far to your building. It’s not safe, and way too expensive to deal with these issues. Could have just stayed at the crack motel 6 for half the price! I will never stay here again nor recommend it to anyone..

The hotel smelled like pot there was a renovation going on the first floor the AC units were extremely loud and the sheets were very clean

E March Lane Stockton CA

Hotel highlights

  • Close to University of the Pacific
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a mile (2 km) of University of the Pacific, Best Western Plus Heritage Inn is within 2 miles (3 km) of San Joaquin Delta College. This 200-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free manager's reception.


Rooms

The 200 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and safes.


Property features

Guests staying at Best Western Plus Heritage Inn enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and a conference center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Refrigerator, Pool View

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Heritage Inn

Everyone (21) Couples (4) Family (7) Friends (1)
2
Business Business

The room smelled the pillows on the bed were like couch pillows and the toilet ran all night. There were people just hanging out all over the parking lot all night long had multiple parties going on all around me with doors slamming all night I'm pretty sure there were multiple hookers working out of there also

By on Feb 20, 2021

1
Family

First room I was assigned, the carpet was soaking wet throughout. Second room, the sliding glass door to the patio ( ground floor) had a broken latch. Bed was sub- par.

By , from Stockton on Jan 21, 2021

4
Everyone

By on Nov 28, 2020

3
Family

Parking for vehicles are limited. I have to park at the other building and walk to my building where i book and stay.

By , from Atlanta GA on Sep 20, 2020

Review comment responded on Oct 21, 2020

Thank you for sharing your experience with us. Our parking lot is a bit tight. We are always looking for ways to improve that. I appreciate your feedback.

4
Family Family with small children

Great amenities for the price. They just have to fix their vents. The hallways have a smell: cigarette and food, which a good ventilation system could resolve.

By on Jan 12, 2020

Review comment responded on Jan 17, 2020

Thank you for the ventilation suggestion. I will look at that as an option to help us resolve that problem. Thank you so much.

3
Everyone

The rooms were clean and spacious but i was placed in a connecting room and the tenants were very disturbing. The first night the dog barked the whole night and vomityed all over the carpet and I could heat the pet owners yelling and screaming at him. The 3rd night the boyfriend was yelling, screaming, and beating up his girlfriend. I wanted to call the police or run to the front desk but i was in a connecting room and I did not want him to hear me because I was afraid that he might turn his attack towards me. The couple smoked all day and the smell would seep into my room. I couldn't sleep, and I didn't feel safe.

By on Nov 23, 2019

Review comment responded on Dec 23, 2019

I am so sorry to hear about your neighbors during your stay. Please next time let us know and we will ensure you do not have an experience like that again with us.

1
Everyone

Got bit up pretty good by what i only can assume was bedbugs!

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

I am so sorry to hear about your experience. Can you please reach out to me via telephone. I would love the opportunity to chat with you further. Thank you so much.

4
Business Business

Staff are great. Very helpful and accommodating. Rooms are clean and comfortable. Hotel was pretty noisy with construction and guests coming in and out of the hotel all hours of the night. My room was near a side entrance and I couldn’t sleep good because of the door slamming even around 2am-4pm. The parking lot is full of construction trucks so it’s hard to find parking. Wondered why the construction trucks are parked there all night. Seemed like the construction workers were taking up a lot of guest parking. Other than that this is one of the best options for Stockton. Close to great shopping areas.

By on Sep 20, 2019

Review comment responded on Sep 20, 2019

Thank you so much for taking the time to review our property and share your experience with us. I am so sorry that parking was difficult. A lot of our guests are actually construction workers and that may have been a lot of what you seen. We really appreciate your feedback and hope to see you next time you are in Stockton.

4
Everyone

By on Sep 6, 2019

Review comment responded on Sep 10, 2019

Thank you for your rating.

2
Family

Didnt like the access to the building, people parking in the red zones limiting ability to get out of parking space. Limited amount of parking verse the number of rooms. Non smoking building smelled like stale cigarettes and pot.

By on Aug 13, 2019

Review comment responded on Aug 27, 2019

I appreciate you sharing your experience with us. I am so very sorry that we failed to meet your expectations. Parking is an area of opportunity for us. I will share your feedback with my team.

Best Western Plus Heritage Inn

111 E March Lane, Stockton, CA 95207
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