2/10 Terrible
Sylvia
Traveled with group, Business traveler
Aug 13, 2025
With this hotel, you’re paying for convenience—15 min from anything in Gamla Stan; 15 min from anything in the museum district. The staff are incredibly friendly and helpful. That’s where the nice things end about this stay. I want to be clear that the things that need fixing are the responsibility of management and not the employees, who go above and beyond. But this hotel is charming in the common spaces, while the rooms are rundown. We booked 3 rooms; 2 of them had issues with sewage smells, 1 had a broken toilet, 1 had a problem with gnats and what appeared to be baby spiders. The shower is maybe 2ft X 4ft? Extremely narrow—and the tile has mold and mildew spots, as well as grout that is coming up or just missing in some places. The beds are comfortable, but the rooms are in desperate need of paint. Be advised you are on the corner of 2 very busy streets, so even with the windows closed, it’s very loud. The coffee machine was broken for 50% of our stay. And for guests who are differently abled or elderly: there is no elevator and this place is most definitely not wheelchair friendly. You pay for a nice hotel, but in the end, end up with a rundown-former-gem that is in desperate need of management to spend some money on room renovations.
Sylvia
Stayed 3 nights in Aug 2025