Upon checking in I was asked to sign a paper pledging lack of drug use and firearms on the premises. Our room was noisy and dirty. Easily one of the bottom 3 hotels I have ever stayed in. And that’s saying something.
They should not advertise free breakfast when it is an absolutely sub par selection of junk. The location is not great either. I thought for $300 a night it would be a much nicer experience!
Everything is good at this location
Nice staff
Quiet, safe, convenient, and easy parking.
Solid as always!
When they say breakfast including: means a cup of coffee and maybe a granola bar. That is all.
Opened on of the drawers in the kitchen and it had bread crumbs and mouse droppings. I did not report it to the front desk, just wanted out ASAP.
Wood floors were cold and sticky. The hallway smelled of urine. Price was good but that was it
Run down
Nice stay only problem is you can tell it’s in the hood somewhere I left nyc and felt like I was back in nyc fro the loud ass really parties but other then that great stay
I was applied for non smoking room and they give me a room smelling cigarettes,
The location is very convenient to the highway. It’s also up on a hill so it is nice to see out your window. What I found odd was that due to the position of the toilet installation the bathroom door could not close. Also it bills as an extended stay but all cutlery is under lock and key at the front desk. Also they have a stove but the hotel has no pots or pans.
This place was very clean and the staff was very nice. But breakfast supposed be from 6 to 9 and by 7 there was none 😫 no big deal I would definitely stay there again.
Located within a mile (2 km) of Caldor Shopping Center, Extended Stay America Suites Norwalk Stamford is within 3 miles (5 km) of Silvermine Arts Center. This 131-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available on request.
At Extended Stay America Suites Norwalk Stamford, guests have access to a gym, free WiFi in public areas, and coffee in a common area. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.
Upon checking in I was asked to sign a paper pledging lack of drug use and firearms on the premises. Our room was noisy and dirty. Easily one of the bottom 3 hotels I have ever stayed in. And that’s saying something.
They should not advertise free breakfast when it is an absolutely sub par selection of junk. The location is not great either. I thought for $300 a night it would be a much nicer experience!
Dear Amy, Thank you for your review. We are sorry for not meeting your expectations. The breakfast options were not your liking, and we regret the same. We will make a note of your feedback as we always want to know how to improve our guest experience. Also, we understand that our location was unsuitable for your needs, which made us sad. Please choose our hotel for your visit to our area, and we hope you will have a better experience. Safe travels! Sincerely,Hotel Management
Everything is good at this location
Dear Michael, We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
Nice staff
Quiet, safe, convenient, and easy parking.
Solid as always!
Dear Charles, Thank you for staying with Extended Stay America once again. The highest compliment we can receive are guests who keep returning time after time. We are pleased we exceeded your expectations and hope to have the pleasure of doing so again on your next visit.Sincerely,Hotel Management
When they say breakfast including: means a cup of coffee and maybe a granola bar. That is all.
Dear Subhan, Thank you for being our guest. We are glad you had a pleasant stay, but we are sorry that our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Please give us another chance to host you whenever your travels bring you to the city.Sincerely,Hotel Management
Dear Eliza, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, we sincerely apologize that this was not your experience and apologize for the concerns that may have kept you from having an outstanding stay. We wish we could have had the opportunity to address your concerns while you were still here, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management