Hotels in Southbridge

"Entering the room, we were blasted with the overwhelming smell of air freshener attempting to cover the stench of cigarette smoke. It was enough to give me a sore throat within minutes. There was dried, sticky food (grape jelly??) smeared on the cabinet beneath the kitchen sink. And the smoke detector had been wrapped in plastic by a previous guest (this is a non smoking facility). I called the front desk attendant, who was apologetic and changed our room due to the safety risk of a covered smoke detector. The new room was immediately better, with no smoke scent detected. However, we discovered the curtains were covered in splattered white “stuff” (I shudder to imagine what it was), there was dried sputum on the headboard, and toilet paper rolls stuffed between the bed and the wall. And the smoke detector was also covered with plastic. The front desk staff when we checked out (same staff that changed our room) was again apologetic and offered to add points to my account IF I was a Marriott rewards member; I am not. We will not be staying here again. "

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"The hotel staff was friendly and accommodating. Due to the coronavirus amenities were sufficient. Disappointing not to have ice, but, understand under the circumstances. Front desk was willing to give more towels if asked. Liked the idea no one entered our room. Really felt private."