I paid for a room upgrade. Instead, we got just a single queen bed and a handicap shower with a shower spigot that didn’t go any higher than my shoulder. Also, when you ran the water in the sink, it came out brown for the first few seconds, so you needed to wait to brush your teeth and were concerned about drinking it. The lighting above the bed is also terrible, shining right in your eyes if you try to read before going to bed. There was no housekeeping unless you stayed three nights, and they tried to impose and additional charge for having the lockbox in the room.