Our first room was not clean. They accommodated our request for a new room
The night desk guy was absolutely awesome! Such a great sense of customer service!
of course, we are from the big city of Fort Worth ... this hotel is AMAZING for its cost and benefit analysis ... I already mentioned the assistant manager being extremely helpful, kind, and thoughtful to take care of my "quiet" location request ... we will always stay here on our adventures in Silver City, NM
Great staff. Clean. Breakfast good. Easy check in and check out. Location not so great since not near historic downtown and no walk ability to anything although a short drive to a lot of locations. The room looked like it needing a little repair. Bathroom door looked like it had water damage and not all of the plugs worked. Beds were comfortable. Overall, I would rate ok.
Stopped overnite on the way to the white sands national park
We’ve stayed there three times ... on ALL visits, the staff are professional, friendly and happy to be there ... the Bath & Body Works “supplies” are an excellent treat for us weary travelers ... we’ll be back!
Good location. Clean and relatively quiet room. Noisy at night when patrons on the 3rd floor would move around and shower. Would stay there again, but would request room on 3rd floor.
We checked in late, the overnight desk man was very helpful and friendly. It was under remodeling so was difficult to get in and out. I am sure it is even better now that the remodel is done.
Remodeling was desperateky needed but still in process. Nite desk staff rude and cranky. This person has been this way a long time though. Noy many choices in silver city but try another hotel.
Staff at this hotel were all wonderful, very friendly and helpful. The room was fine, bed a little springy, could hear TV and talking from next room. A little pricey for an average hotel.
The staff were altogether helpful, courteous, and went out of their way to provide assistance and answers that were needed. I would recommend this Hotel anytime. While there was no refrigerator in my room, I didn't ask for one, nor was there a microwave, nor a harir dryer....but....perhaps I am just spoiled: I am from the Northeast There was an iron, ironing board which was very helpful. Oh, the breakfast was terrific!! Although there was an adequate coffee maker in my room, I would have really enjoyed it if there was a set up in the dining facility to just drop by and get a ready made cup of coffee or some tea.
Mostly OK. Hotel is showing signs of age with little or no repairs. Risky exit from elevator on 3rd floor. Would probably stay there again.
Great Staff. Very very clean. Had a room on the second floor. The room above us was a little loud in the morning. Request a room on the third floor. Breakfast was great. Will always stay here when we visit family and friends in Silver City.
the hotel was in a great location just south of town. the staff were very nice. the room however, needed alot of work in the cleanliness department.
WE were there during the copper run car show. The hotel is very nice, clean and comfortable. Absolutely no complaints. Silver City is cute little place to visit, somewhat lacking in places to dine-out or go to a movie. Go expecting to lay back and enjoy the scenery.
Holiday Inn Express Silver City, an IHG Hotel places you within a 10-minute drive of Silver City Museum and Western New Mexico University. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast.
All 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include free local calls, hair dryers, and ironing boards.
At Holiday Inn Express Silver City, an IHG Hotel, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Our first room was not clean. They accommodated our request for a new room
The night desk guy was absolutely awesome! Such a great sense of customer service!
of course, we are from the big city of Fort Worth ... this hotel is AMAZING for its cost and benefit analysis ... I already mentioned the assistant manager being extremely helpful, kind, and thoughtful to take care of my "quiet" location request ... we will always stay here on our adventures in Silver City, NM
Great staff. Clean. Breakfast good. Easy check in and check out. Location not so great since not near historic downtown and no walk ability to anything although a short drive to a lot of locations. The room looked like it needing a little repair. Bathroom door looked like it had water damage and not all of the plugs worked. Beds were comfortable. Overall, I would rate ok.
Stopped overnite on the way to the white sands national park
We’ve stayed there three times ... on ALL visits, the staff are professional, friendly and happy to be there ... the Bath & Body Works “supplies” are an excellent treat for us weary travelers ... we’ll be back!
Good location. Clean and relatively quiet room. Noisy at night when patrons on the 3rd floor would move around and shower. Would stay there again, but would request room on 3rd floor.
We checked in late, the overnight desk man was very helpful and friendly. It was under remodeling so was difficult to get in and out. I am sure it is even better now that the remodel is done.
Remodeling was desperateky needed but still in process. Nite desk staff rude and cranky. This person has been this way a long time though. Noy many choices in silver city but try another hotel.
Staff at this hotel were all wonderful, very friendly and helpful. The room was fine, bed a little springy, could hear TV and talking from next room. A little pricey for an average hotel.
Thank you so much for continuing to stay at our hotel. We are happy to hear you love the amenities and the staff. We hope to see you on your next trip. - Michelle