Angkor Palace Resort & Spa5.0 out of 5.0
Recent guest reviews
PROS: Your hotel is all about service. From the time we arrived to departure we really enjoyed your staff and managements' hospitality. Your staff smile was just enough to say how genuine your service is. I must also congratulate the management. The smile has to come from upwards. Our room was spacious, comfortable with all the nice amenities. We loved your pool, your bar, amazing cocktails and great buffer breakfast. Hotel is only less than 10 mins to main bars, restaurant and markets by tuk tuk. Cambodian people are so genuine (your staff represented them) and they touched my heart! CONS: none
Comfortable and clean hotel. Staff were polite and helpful. Stayed fews days and part of the tour group. Good hotel or Tuk tuk service to the main market. Good breakfast choice as well with plenty of fresh fruits.
Service amazing. The staff were always friendly and helpful even when my wife wanted to purchase a silver hair clip the same as the female staff were wearing the manager obliged at a good price. The cleanliness of the pool, breakfast restaurant and bedroom were impeccable. Concierge extremely helpful when enquiring about local tours. We highly recommend this hotel.
Wonderful staff,food & facilities. We had an amazing 3 night stay & wish we could have stayed for another week. Do treat yourself to a top class massage in the Spa & be sure to ask for the gifted & lovely Sokehn. The live music in the bar was fist class . Every member of staff was attentive & wanted to ensure we had the best possible stay.
My family and I planned a trip to Siem Reap Cambodia to celebrate a significant anniversary and we made our reservations with Angkor Palace Resort & Spa. Initially we planned to stay in early September 2017, however things changed and we had to reschedule our entire trip. My original booking with Angkor Palace was not a modifiable one. I emailed the resort to see if they could help me change the dates of my booking, and I received a response the very next day from Chheng Hai Mr. (Rekky). I explained my problem to him in detail along with other needs I would have upon our arrival. After several communications back and forth, Rekky was able to make all the changes we needed. My family and I had stayed at Angkor Palace Resort & Spa before and we truly love the place. When we arrived, we found everything as we asked, along with many extras. Mr. Rekky had taken it upon himself to go above and beyond what any hotel should have done to accommodate our needs. He had upgraded our room to a private pool-side suite and gave us complimentary access to the club lounge along with so many other complimentary amenities. My family and I enjoyed the best holiday we ever had staying at Angkor Palace Resort. If you are planning to stay in Siem Reap, this is the place you want to stay and relax. The resort had done a lot of upgrading since the last time we stayed there, including refinishing the enormous pool. Mr. Weng Aow and his team of professional staff are amazing…from the cooks in the buffet breakfast to the front desk personnel to the pool bartenders. This place is world class! My family and I are planning our return visit for 2018 to Siem Reap, and there is no other place we would rather to stay than Angkor Place Resort & Spa…It just feels like home. It is a rare thing to find a hotel that puts the customer’s needs first, that’s why we love Angkor Palace Resort & Spa in Siem Reap Cambodia.
My family & I stayed at Angkor Palace Resort & Spa in Sept 17. We thoroughly enjoyed our time here & highly recommend this resort to anyone considering staying here. The staff are incredibly helpful. Always ready to assist in any way possible. I had a fall while visiting one of the temples & hurt my knee quite badly. My tuk tuk driver (from the hotel, Mr Sophia) went above & beyond to assist me with cleaning myself off & getting back to the hotel. Upon arrival back every staff member I encountered offered assistance. The hotel arranged a car to take me to the hospital as I could barely walk. They also provided the hospital contact details so that they could come back to pick me up when I was ready. Every single staff member I encountered for the rest of my Stay asked me how I was & if they could help me in any way. The rooms are immaculately clean, the beds are super comfy & the air conditioning is perfect after a day exploring in the heat. My Son especially loved the pools & the mocktails. (Try the Siem Reap Sunset, you won't be disappointed.) The restaurant has ample selections for lunch & dinner, and the buffet breakfast was plentiful.
Went to Siem Reap to visit Angkor Wat and the surrounding temples. This was a bargain for a 5 star hotel. This hotel caters for a large group. It coincided with a large conference for the World Wildlife Fund. So it is not a boutique hotel that is intimate. This is a large scale, all inclusive like hotel that provides a wide variety of food options for the breakfast buffet. Hotel doesn't feel highclass like other 5 star hotels, very basic but then again this is a country that has only opened it's doors to tourism in the last 13 years. The pool is a salt water pool if I remember correctly and the grounds are vast. The rooms are basic but large and they have a fairly decent bathroom area space wise. The area of siem reap is very affordable. Tuk tuk is only $3 to get to places and spending more than $7 on a meal is considered expensive. There is a lot of poverty in the area and the people are very innocent in my opinion. They welcome the tourism.
Amazing hotel with wonderful facilities. Royal khmer cuisine restuarant can be skipped though. Wonderful service throughout and the staff are so polite. Really fantastic experience Highly recommend this place for couples and extended family vacations.
Fabulous friendly staff, brilliant value for money, two great pools and a concierge service which could not be bettered. Perfectly located for access to Angkor Watt and other temples. Rooms spacious, clean and a bed you can SLEEP in. Ate breakfast every day which was fine and had a good dinner in main dining room. Thanks to all the staff for a very enjoyable stay.
This hotel is beautiful and serene. Without exception the staff were so friendly and warm. A special mention to the bar staff at both pools and to Phall in the restaurant. One of the bar staff found my watch and handed it into reception before I even knew it was missing. The other bar played music they hoped we would connect with. Really everyone deserves to be named personally because they were all fantastic. I would definitely recommend this hotel, it is perfect.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 1231 reviews