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Raffles Grand Hotel d'Angkor

5.0 out of 5.0

Recent guest reviews

Overall, it was a great experience for us, but unfortunately we had a problem with electricity unstable from the check in time until around 8pm after it was fixed. And, we booked for 3 people, but, we had amenities only for 2 people; 2 bath towels, 2 slippers, 2 pajamas...etc maybe this was an accident. Anyway, I was treated so well during the breakfast time.

An old colonial style hotel, with pleny of charm, but with service that does not quite meet the mark. The room (Landmark, I think, in the main, old building) was huge, and well appointed. Cosmetics were a little disppointing. Service was invariably fawning, but not always useful. The reception/concierge were particularly uninformed (though impeccably polite). Partly because it is an old building, you can hear the normal hotel noise in the room, and we could also hear the noises made in the room with the interconnecting door. Power surges at night mean all the lights come on in the room (and other guests said they had the same), and no-one seemed to know how to do anything about that.

I have stayed in Raffles hotel Siem Reap a few times in the past years, either for business or personal trips. Out of all the properties I have stayed in Asia (there are many !), this one is definitely number 1 in my ranking. Don't miss it. Everything is just perfect out there (rooms, service, local and expat food, drink list, etc...). But there are 3 other things I haven't found in any other hotel around Asia: - time stops in this colonial style building. This is very relaxing and quite an experience. - the swimming pool is the largest I have ever seen. It is empty most of the time so basically swimming pool is all yours ! - the lobby transforms itself in piano-bar during aperitif time, with both professional players and guests taking on the piano. This adds some extra unique flavor to the atmosphere. When flying to Siem Reap I am basically more excited by staying at the Raffles Hotel than visiting the temples !

Friendly staff, excellent service, athmospere as I like it (a bit of living history). I like Raffles in Singapore and now also in Siem Reap. The Hotel is not very big, but has style. Staff greeted me quickly by name and offered to help whenever they felt I look for something (without bothering). If ever I go to Siem Reap again I will stay in Raffles. Keep up the marvelous hospitality. We have been staying for a week and felt it is worth it.

Traveling to Siem Reap (a number of times) has been some of the best experiences in my lifetime. The people are always pleasant, the food is tantalizing and the temples are simply awe-inspiring. Choosing a place to stay while I'm in Siem Reap has never been a hard choice as the Raffles is always a quiet breath of fresh air. Your stay begins with a welcome drink plus a cold towel in the lounge while the hotel employees process your room. After a short wait you are escorted to your room. The rooms take you back in time where you get a sense you are in a scene from Casablanca, with full, floor - length drapes and wooden doors. You can imagine yourself in the 13th century, walking amongst merchants and the sounds of flutes and elephants trumpeting. It has a very turn-back-time feel to it. As for the amenities, the wireless in the hotel is very good and the gym is adequate. The pool is also wonderful. The breakfast buffet is absolutely awesome with fresh fruit, individually made egg dishes, traditional Thai dishes, hot breads, smoothies, cheeses and more. For travel anywhere around downtown or to the Angkor temple areas, a Tuk Tuk is available as soon as you step out of the hotel. Usual cost is $2 USD for 2-3 people to head to Pub Street to shop and eat... be firm.. don't let them charge you $3 !! Enjoy Siem Reap...

Beautiful hotel, well serviced and clean rooms. Grounds were very well maintained and the pool area is a stunning night time photo opportunity. Pool bar service was good, great cocktails. And the hotel offered great buffet breakfast. close to other restaurants.

Well-situated for you to take a tuk-tuk into town, the customer service is top-notch from start-to-finish and in many areas of the hotel (welcome tour, bellhop, elevator, breakfast, spa, fitness, housekeeping). The luxury level is what you would expect from the Raffles brand, as is the colonial-style décor. The breakfast chef, Dany, made it her goal to personally get to know guests, and several days, she was observed to warmly greet returning clients. We had a delightful time relaxing after our exertions sight-seeing, we were really pleased by our stay at this property. Just a note -- there is one small traditional cage elevator that services the hotel's landmark rooms, so guests with mobility needs may find ground floor amenities (villas, suites, rooms) easier to navigate.

We returned for our colonial holiday during the rainy season but didn't catch the rain. We thoroughly enjoyed our stay again in this institution rich in history and reminiscent of the good old days. We enjoyed listening to Ramon at the piano in the evenings playing our preferred tunes. The pool tends to get very warm during the day so they should maybe through in some ice.

I stayed in Raffles Angkor 2 nights. Check-in was instant, room and beds were very clean and comfortable. Service was outstanding. The location of the hotel is great. It is a beautiful, historical building. Pool, gym and spa facilities are excellent. Will be back..

If you have always wanted to go to see the temples at Angkor then there really is no other hotel to stay at. The rooms are wonderful. The breakfast is amazing. The pool is just the best (it's the size of a small ocean). The staff are also friendly, helpful and professional. Highly recommended.

1 Vithei Charles de Gaulle, Khum Svay Siem Reap

Hotel highlights

  • Free in-room WiFi
  • Onsite dining
  • Spa
  • Outdoor pool

Raffles Grand Hotel d'Angkor places you next to Royal Garden and within a 5-minute walk of Angkor Shopping Center. This 119-room, 5-star resort has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in the historical district and also a short walk from Angkor National Museum and Miniature Replicas of Angkor’s Temples.


Dining

Enjoy the pool views at Cafe D Angkor, one of 3 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Raffles Grand Hotel d'Angkor's 119 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and ceiling fans are other standard amenities.


Property features

Guests of Raffles Grand Hotel d'Angkor enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 35 per vehicle one-way, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a health club, a sauna, and a rooftop terrace.

Room options

Room, 1 King Bed, Pool View (State Room)

King 1 | Sleeps 2

Room, 1 King Bed, Pool View (Landmark Room)

King 1 | Sleeps 3

Room, 1 King Bed, Garden View (State Room)

King 1 | Sleeps 3

Room, 1 King Bed, Garden View (Landmark Room)

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1674 reviews