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Raffles Grand Hotel d'Angkor

5.0 out of 5.0

Recent guest reviews

Had a horrible overall experience at the Raffles Siem Reap. The hotel was underwhelming and the rooms were tired and very poorly laid out. For example the TV was placed on a wall at a horrible angle from the bed (there was no couch toy could watch TV from either). The bathroom was also very small for a "suite" grade room and the water pressure was laughable. Worst of all however was the lack of safety standards at the hotel and the lack of concern from the staff. The electricity in my room tripped on the second night and then came back on about 30 seconds later but then it kept turning on and off repeatably for about 90 seconds. All the lights, fan, AC etc kept switching on and off on its own. This definitely seemed unsafe to me this potential short circuit could cause a fire. Upon calling the front desk I was told that this is normal and they will send someone soon. This was not normal to me and I have never seen this before An engineer finally showed up 20 minutes later, played with the wiring for 10 minutes, declared it a short circuit but he fixed it and left. The next day the same thing happened again. I asked to see a Duty Manager and only upon insisting that they change my room I was reluctantly offered a new one. Overall the experience and attitude of the staff was very disappointing and I would not stay at a Raffles property again.

We had a wonderful stay here for four nights. We were lucky and upgraded to a suite, which was amazing. Large bedroom area with four poster bed, sitting area and two bathrooms, with a terrace overlooking the pool. The swimming pool was huge, which was lovely to relax by after visiting all the temples. The service from all the staff was excellent, particularly the lady concierge, who was so kind and helpful. We loved sitting in the conservatory area, having a late lunch or a drink before going out in the evening. We also stayed at Raffles in Phnom Penh whilst in Cambodia and felt the hotels were both amazing, but very different. This hotel had a more faded charm, which proved to be very relaxing and we felt rather sad to leave. Raffles in Phnom Penh was very much a city hotel, felt larger and busier, but possibly more impressive and stylish. Would highly recommend them both.

If you want a fine ambience in Cambodia, you must have a dinner with apsara dance in Raffles Siem Reap. We had dinner outside of the hotel, on the garden in front of hotel, where they setup a excellent Buffett. It's really worthy the 50usd/person you paid for it. Truly recommended.

A charming hotel on a wonderfully landscaped grounds. We stayed in a suite on the second floor overlooking the garden. Our room was comfortable and very clean. Wide selections of delicious food. Close to Angkor Wat and other attractions. Attentive service and friendly staff.

The hotel was beautiful and we loved the elevator, definitely an antique. The restaurants were good and they even offer a show/dinner which was nice. Highly recommend the breakfast -they can even make a breakfast box for you to enjoy at the temples -with hot coffee and tea also available. The hotel is big and very impressive with a colonial feeling that takes you back to another time. The pool is big and clean. The spa services were ok, not very impressed with the massage but clean. Located on the main road so you can actually walk from the hotel to the museum and some other hotels. Would recommend staying here, the staff was great!

A lovely hotel with spacious grounds with an enormous swimming pool. Well located for Angkor Wat and other attractions such as FCC and Pub Street. Went to the Elephant bar on a couple of occasions only spoilt by a large group of Chinese guests screeching and shouting until they broke a table. Shame the management didn't stop them waaaaay before that. All in all a great stay lovely room in the old part of the hotel with the daily fight with the old lift swinging door, clean rooms great staff great location. Would definitely recommend staying here.

This hotel and its grounds are very impressive. Our Colonial Suite not so impressive. The floor space in a strange configuration. The bathroom very small. The restaurants were very good. Pool and service also. The spa not so good with a very disappointing facial. I wouldn't recommend this.

Located right on the main road in Siem Reap and within walking distance to a lot of other city attractions, this hotel is not so impressive from outside owing to its historical significance but within, it exudes a nice warm feel of colonial grandeur and everything is maintained to reflect that

The hotel has a definite colonial feel. Unfortunately that makes it feel quite dated. The furnishing in our room featured two large double beds pushed together so that there was only one night stand, not very convenient for anyone sleeping on the other side of the bed! There was also a very large day bed...so while we could certainly find a place to lay down the rest of the room left much to be desired. We ended up putting our luggage on the day bed but never actually felt comfortable sitting in the room. There was a distinct smell of insecticide in the hall outside our room. The public areas are lovely and we found the service to be nice. We enjoyed two dinners here, one on the terrace with a folkloric show and another in the dining room. We had two intensive days touring in Siem Reap and I think we would have appreciated a bit more luxury at the end of the day.

Pleasant stay in a heritage hotel. Very helpful concierge and courteous staff. Room was comfortable, enjoyed the spa and pool. Great breakfast, not so great dinner- all in all a good choice for a 2 night stay.

1 Vithei Charles de Gaulle, Khum Svay Siem Reap

Raffles Grand Hotel d'Angkor places you next to Royal Garden and within a 5-minute walk of Angkor Shopping Center. This 119-room, 5-star resort has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in the historical district and also a short walk from Angkor National Museum and Miniature Replicas of Angkor’s Temples.


Dining

Enjoy the pool views at Cafe D Angkor, one of 3 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Raffles Grand Hotel d'Angkor's 119 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and ceiling fans are other standard amenities.


Property features

Guests of Raffles Grand Hotel d'Angkor enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 35 per vehicle one-way, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a health club, a sauna, and a rooftop terrace.

Room options

Room, 1 King Bed, Pool View (State Room)

King 1 | Sleeps 2

Room, 1 King Bed, Pool View (Landmark Room)

King 1 | Sleeps 3

Room, 1 King Bed, Garden View (State Room)

King 1 | Sleeps 3

Room, 1 King Bed, Garden View (Landmark Room)

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1625 reviews