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Recent guest reviews

I originally selected the hotel based on positive reviews. When arriving there, it was clear that hotel is very small and location is more of a local neighborhood than an hotel area. Rooms were extremely tiny for this type of hotel and i had to pay for an expansive upgrade to get normal facilities. Cleaniness needs improvement and overall rooms are not as expected not as advertised. Overall it is overpriced cute hotel, but not more than that.

The staff was responsive and helpful even prior to arrival, setting up spa appointments via email. The spa visit were amazing and the spa area was relaxing. The hotel is beautiful, pool area is relaxing with enough sun or shade area to accommodate guests. The room was well appointed with comfortable sitting area and bed.

OMG staff was fabulous. Mr. Bunrong was a life saver assisting with our conference arrangements. Very grateful, learned to say “thank you” and “hello” a lot in Khmeri.

Very nice and friendly staff and very helpful.Thank you guys!

I would definitely recommend this place. It is super close to downtown, you couldn’t walk or take a two dollar Tuk Tuk. Staff goes above and beyond to make you feel welcome and helps you plan any excursions. They pick me up at the airport and had a cold towel waiting for me in the car. Breakfast each morning is excellent and the pool is outstanding and peaceful. This place definitely stands out as one of the nicest places to stay and is by far the best value in the city. The food and drinks are very affordable and tasty. In the room service is also inexpensive. I can’t say enough good things about this place!

The staff was wonderful for the entire stay and the manager was incredibly attentive. Sarai is close to old market, pub street, etc but not too close to be disturbed by the noise at night. Wat Damnak is a lovely area. Would definitely stay here again.

Everything about this hotel was wonderful. We are married couple, decided to go on Siem Reap trip last minute as short trip while staying in Bangkok. We had 2 nights there at Sarai Hotel, and I'm so glad we decided on this hotel v. Known big name hotels. Upon arriving at Siem Reap airport, a friendly hotel staff was there waiting for us. Easy ride to the hotel. About 20 minutes. We stayed in a Terrace Suite, which is located on the 3rd floor, overlooking the pool in courtyard. Hotel has somewhat Arabic feeling to its atmosphere, but everything is very modern. Room was clean, plenty of towels, bed was comfortable. Also a lot of English TV channels were there to watch. Water bottles provided daily. Hotel isn't located in the core downtown of Siem Reap, however, this choice was perfect for us. You can enjoy its quiet environment without any loud noise at night or traffic noice during daytime. It's only 2 min or so Tuk tuk ride to any nice restaurants and cool bars ($2 one way). There are always 3-4 guys waiting across the hotel - very easy going nice drivers. Hotel pool has happy hour 5-7pm daily. They have 2 for 1 drink specials. Highly recommended to take advantage of it. We had 3 drinks each just to find ourselves very drunk and happy! 6 mix drinks costed under $15. Breakfast was included - very nice again with a personal touch. They serve both Western and Asian breakfast dishes. All in all, great hotel. We will definitely come back in a heartbeat.

Wat Damnak Village, Salakamreuk Siem Reap

Hotel highlights

  • Walking distance to Pub Street and Old Market Area
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Sarai Resort & Spa places you within a 15-minute stroll of popular sights such as Pub Street and Old Market Area. This 48-room, 5-star resort has a golf course, a full-service spa, and a restaurant. It's connected to a shopping center in central Siem Reap and also close to Angkor Night Market and Siem Reap Royal Residence.


Dining

Enjoy a bite to eat at the resort's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 48 soundproofed rooms feature refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Safes, phones, and desks are other standard amenities.


Property features

Guests of Sarai Resort & Spa have access to a golf course, a full-service spa, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury resort include a 24-hour health club, an outdoor tennis court, and free WiFi in public areas.

Room options

Presidential Pool Suite - Free a bottle of wine & 30 minutes foot massage per stay

1 Double Bed | Sleeps 3

Emerald Chamber Deluxe Pool View

1 King Bed | Sleeps 3

Terrace Suite Pool View - Free 30 minutes head massage per stay

1 King Bed | Sleeps 3

Gold Chamber Twin Pool View

2 Twin Beds | Sleeps 2

Guest reviews for Sarai Resort & Spa

Everyone (7)
3

nice boutique hotel with limited facilities.

Everyone

I originally selected the hotel based on positive reviews. When arriving there, it was clear that hotel is very small and location is more of a local neighborhood than an hotel area. Rooms were extremely tiny for this type of hotel and i had to pay for an expansive upgrade to get normal facilities. Cleaniness needs improvement and overall rooms are not as expected not as advertised. Overall it is overpriced cute hotel, but not more than that.

By on Jul 19, 2018

Review comment responded on Jul 19, 2018

Dear Value Guest, Greetings from Sarai Resort & Spa! Thanks for your feedback, we apologize for inconvenience stay with us. Actually, our resort is describe for some details, such as a location, number of room and size of room as well. And thanks again for your time, we will pass this information to our team to improve our service. We look forward to welcome you for next trip. Best regards, Muy MEAN

5

excellent stay

Everyone

The staff was responsive and helpful even prior to arrival, setting up spa appointments via email. The spa visit were amazing and the spa area was relaxing. The hotel is beautiful, pool area is relaxing with enough sun or shade area to accommodate guests. The room was well appointed with comfortable sitting area and bed.

By on Mar 29, 2018

Review comment responded on Mar 29, 2018

Dear Value Guest, Greeting from Sarai Resort & Spa! Thanks for giving a great review for us. We really appreciated for your feedback and look forward to your next trip. Best regards, Muy MEAN(Mr.)/E-Commerce

5

super hero staff

Everyone

OMG staff was fabulous. Mr. Bunrong was a life saver assisting with our conference arrangements. Very grateful, learned to say “thank you” and “hello” a lot in Khmeri.

By , from New York, NY on Jan 16, 2018

Review comment responded on Feb 7, 2018

Dear Chandika, Greeting from Sarai Resort & Spa! Thanks for your value time for write the best review for us and share to around the world, we are really appreciated for your feedback and would be share to our team accordingly. We hope see you again for next trip. Best regards, Muy/eCommerce Executive/ Sarai Resort & Spa

5

staff

Everyone

Very nice and friendly staff and very helpful.Thank you guys!

By , from Cleveland on Jan 15, 2018

Review comment responded on Feb 7, 2018

Dear Dorian, Greeting from Sarai Resort & Spa! Thanks for your value time for write the best review for us and share to around the world, we are really appreciated for your feedback and would be share to our team accordingly. We hope see you again for next trip. Best regards, Muy/eCommerce Executive/ Sarai Resort & Spa

5

had the most amazing stay!

Everyone

I would definitely recommend this place. It is super close to downtown, you couldn’t walk or take a two dollar Tuk Tuk. Staff goes above and beyond to make you feel welcome and helps you plan any excursions. They pick me up at the airport and had a cold towel waiting for me in the car. Breakfast each morning is excellent and the pool is outstanding and peaceful. This place definitely stands out as one of the nicest places to stay and is by far the best value in the city. The food and drinks are very affordable and tasty. In the room service is also inexpensive. I can’t say enough good things about this place!

By , from west hollywood, CA on Nov 11, 2017

Review comment responded on Dec 1, 2017

Dear Jeff, Thank you so so much for recommend our resort to friend. We will take care them to get good experience like you... Best Regards, Seakheng

5

great hotel and great staff

Everyone

The staff was wonderful for the entire stay and the manager was incredibly attentive. Sarai is close to old market, pub street, etc but not too close to be disturbed by the noise at night. Wat Damnak is a lovely area. Would definitely stay here again.

By , from Arizona on Nov 28, 2016

5

beautiful hotel in great location

Everyone

Everything about this hotel was wonderful. We are married couple, decided to go on Siem Reap trip last minute as short trip while staying in Bangkok. We had 2 nights there at Sarai Hotel, and I'm so glad we decided on this hotel v. Known big name hotels. Upon arriving at Siem Reap airport, a friendly hotel staff was there waiting for us. Easy ride to the hotel. About 20 minutes. We stayed in a Terrace Suite, which is located on the 3rd floor, overlooking the pool in courtyard. Hotel has somewhat Arabic feeling to its atmosphere, but everything is very modern. Room was clean, plenty of towels, bed was comfortable. Also a lot of English TV channels were there to watch. Water bottles provided daily. Hotel isn't located in the core downtown of Siem Reap, however, this choice was perfect for us. You can enjoy its quiet environment without any loud noise at night or traffic noice during daytime. It's only 2 min or so Tuk tuk ride to any nice restaurants and cool bars ($2 one way). There are always 3-4 guys waiting across the hotel - very easy going nice drivers. Hotel pool has happy hour 5-7pm daily. They have 2 for 1 drink specials. Highly recommended to take advantage of it. We had 3 drinks each just to find ourselves very drunk and happy! 6 mix drinks costed under $15. Breakfast was included - very nice again with a personal touch. They serve both Western and Asian breakfast dishes. All in all, great hotel. We will definitely come back in a heartbeat.

By , from New Paltz, NY on Feb 27, 2016

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