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Aparthotel

Ascott Raffles City Shenzhen

4.5 star property

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Photo gallery for Ascott Raffles City Shenzhen

3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing
Lobby
1 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing
Indoor pool
3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Coastal City
    ‪18 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Place, Shenzhen University
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Studio

Executive Studio | In-room safe, desk, blackout drapes, soundproofing

Executive Studio

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Studio Executive Twin Bed

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Executive

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Premier

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room | LCD TV

2 Bedroom Executive

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Premier

2 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

2 Bedroom Premier

  • 1464 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for 3 Bedroom Premier

3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

3 Bedroom Premier

  • 1916 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Nanshan, Ascott Raffles City Shenzhen is within a 10-minute drive of popular attractions such as Window of the World and Splendid China Folk Village. This 182-room, 4.5-star aparthotel has a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Shenzhen, and a short drive from Shenzhen Bay Port and Coastal City.
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Coastal City - 18 min walk - 1.0 mile
  • Xin'an Nantou Ancient City - 2 min drive - 1.1 miles
  • Shenzhen University - 2 min drive - 1.3 miles
  • MixC Shopping Mall - 3 min drive - 1.7 miles
  • Shenzhen Bay - 3 min drive - 1.7 miles

Getting around

  • Xili Railway Station - 8 min drive
  • Nanyou Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪KFC 肯德基 - ‬3 min walk
  • ‪Pizza Hut 必胜客 - ‬5 min walk
  • ‪大汗碳烤羊腿 - ‬8 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬3 min walk
  • ‪威记肠粉王 - ‬6 min walk

About this property

Ascott Raffles City Shenzhen

At Ascott Raffles City Shenzhen, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include meeting rooms, a business center, and laundry facilities.
Each apartment is soundproofed and features a kitchen with a refrigerator and a microwave. An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include an all-in-one washing machine and dryer, free bottled water, and a safe.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The Oct Harbour, Shenzhen - Marriott Executive Apartments
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  • Kitchen
  • Washer
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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 79.50 for adults and CNY 40 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • Near a metro station

Things to do

  • Golf driving range
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 182 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Frequently asked questions

Are free cancellation options available at Ascott Raffles City Shenzhen?

Ascott Raffles City Shenzhen offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Raffles City Shenzhen?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Ascott Raffles City Shenzhen on Jun 19, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Ascott Raffles City Shenzhen?

This aparthotel is situated in Nanshan, close to Shenzhen Bay Port and Window of the World. You'll also find Coastal City and Xin'an Nantou Ancient City within a short drive.

Is there parking available at Ascott Raffles City Shenzhen?

No, there isn't parking available at the aparthotel.

Does Ascott Raffles City Shenzhen have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a bar/lounge at this aparthotel.

Does Ascott Raffles City Shenzhen include a casino at the property?

No, Ascott Raffles City Shenzhen doesn't have a casino.

Will I find an indoor pool at Ascott Raffles City Shenzhen?

Yes, this aparthotel has an indoor pool.

Is Ascott Raffles City Shenzhen good for couples?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Ascott Raffles City Shenzhen?

No, this aparthotel doesn't have a spa tub.

Does Ascott Raffles City Shenzhen have a restaurant that serves breakfast?

Yes, Ascott Raffles City Shenzhen serves buffet breakfast each morning for a surcharge from its restaurant.

Will Ascott Raffles City Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Ascott Raffles City Shenzhen.

Are there connecting rooms at Ascott Raffles City Shenzhen?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Ascott Raffles City Shenzhen?

The closest major airport to Ascott Raffles City Shenzhen is Shenzhen Intl. Airport (SZX), which is 14.7 mi away (34 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 20.5 mi away (36-minute drive).

Are there rooms with balconies at Ascott Raffles City Shenzhen?

No, there aren't any apartments at Ascott Raffles City Shenzhen that offer a balcony.

Ascott Raffles City Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NG SOK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and clean room.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ka Yin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices.
Stayed 1 night in Sep 2025
Verified

8/10 Good

CARMEN

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the hotel had direct access to the shopping center without to go to the outside entrance.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Muhammad Nasruddin

Liked: Cleanliness, room comfort, communication
A great hotel next to the Raffles City Mall and also the metro that provides easy access to tourist places in Shenzhen. There is also a delicious halal restaurant located 5 mins away from the hotel that is not shown in google map. We truly enjoyed the comfortable stay.
Halal restaurant opposite the hotel area
Stayed 4 nights in Nov 2025
Verified

8/10 Good

gilles

Liked: Cleanliness
very quiete hotel linked to a mall. Nice large rooms. few employees speak English but we can manage.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Qi

Liked: Cleanliness, amenities, property conditions & facilities, communication
a hotel that is convinient for long stay. Nice location, with plenty of choices of foods.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
what a great place if you need to be in this area
Stayed 1 night in Apr 2025
Verified

8/10 Good

Helen Mui Leng

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall service & location of service apartment
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Shwu Yng

Liked: Cleanliness, room comfort, communication
Love the proximity to shops and food. However think the pin to the entrance is not accurate and at night the lights are too dimmed as well .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Po Ting

Liked: Cleanliness, amenities, communication
room is clean and tidy
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

GAN

Liked: Cleanliness, room comfort, communication

good value,great location and superb beds

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024
Verified

8/10 Good

gilles

Liked: Cleanliness, room comfort
After a problematic arrival (hotel door closed at 4am!!). The stay went better. Hotel with minimum service but directly linked to a mall. Pleasant room. Nice neighborhood, metro 2 steps away.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Aaron Bob Man

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

ChoongKiat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good for business people...
Stayed 7 nights in Mar 2024
Verified

8/10 Good

KAR KIT

Liked: Cleanliness, room comfort, communication

So far so good!

So far it is OK
Stayed 1 night in Jun 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascott stay apr-18

Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow
Verified

4/10 Poor

Ho Yi

Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, room comfort, communication

值得推介

住在這酒店經驗非常好。地點方便，而樓下是一個5樓的商場。很多餐廳的選擇。打車亦很方便。
Stayed 1 night in Jan 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness, room comfort, communication

方便和舒適的好酒店

我登記的時候問前台我有沒有訂到第二天的早餐。他告訴我沒有, 但後來我自己發現我已付了錢。 我再次詢問才知道他們弄錯了。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

GiGi

Liked: Cleanliness, amenities, property conditions & facilities, communication
房間隔音不太好
Stayed 1 night in Apr 2024
Verified

8/10 Good

CHUN KIN

Liked: Cleanliness, property conditions & facilities, communication
好
Verified

10/10 Excellent

Kwan Yee Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
非常好 下次一定再入住
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Mei Hung

Liked: Cleanliness, room comfort, communication
酒店地點方便，酒店下面商場加鄰近都有大量餐廳選擇，不怕無嘢食。按摩也有，不用等。
Stayed 2 nights in Sep 2023

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