The St. Regis Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to a shopping center, steps from KK Mall

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Photo gallery for The St. Regis Shenzhen

Indoor pool
City view
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Lobby
3 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001
  • KK Mall
    ‪1 min walk‬
  • Shenzhen Grand Theater
    ‪3 min walk‬
  • Shenzhen Museum
    ‪8 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

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Room options

1 King Bed,Skyline View,Large Room

  • 560 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Large Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed,Urban View,Guest Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

2 Twin/Single Beds,City View,Large Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

1 King Bed,City View,St Regis Suite

  • 1163 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Shenzhen Suite

  • 947 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Metropoltan Suite

  • 1109 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

2 Twin/Single Beds,Skyline View,Guest Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Twin/Single Beds,City View,Guest Room

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

1 King Bed,Skyline View,Guest Room

  • 463 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Guest Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Caroline Astor Suite

  • 753 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Allure Suite

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

2 Twin/Single Beds,Skyline View,Large Room

  • 517 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Shenzhen

Located in Luohu, The St. Regis Shenzhen is adjacent to KK Mall and within a 10-minute walk of other popular attractions like Shenzhen Grand Theater. This 290-room, 5-star hotel has indoor private hot tubs along with a full-service spa and an indoor pool. It's connected to a shopping center in central Shenzhen and also close to Shenzhen Museum and Lizhi Park.

What's nearby

  • KK Mall - 1 min walk - 0.0 miles
  • Shenzhen Grand Theater - 3 min walk - 0.2 miles
  • Shenzhen Museum - 8 min walk - 0.5 miles
  • Huaqiangbei - 17 min walk - 0.9 miles
  • Luohu Port - 7 min drive - 2.0 miles

Getting around

  • Shenzhen Station - 3 min drive
  • Hongling Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪Heytea - ‬4 min walk
  • ‪顺德佬天心酒楼 - ‬5 min walk
  • ‪新灯火烧烤 - ‬4 min walk
  • ‪木屋烧烤 - ‬5 min walk
  • ‪深圳文艺会堂 - ‬7 min walk

About this property

The St. Regis Shenzhen

Luxury Shenzhen hotel connected to a shopping center, steps from KK Mall
At The St. Regis Shenzhen, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and 46-inch LCD TVs with digital channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include indoor private hot tubs, washers/dryers, and iPads. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Decanter
  • Elba Italian Restaurant
  • Malt
  • Social All Day Dining
  • St. Regis Bar/The Drawing

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 76 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 268 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at The St. Regis Shenzhen?

The St. Regis Shenzhen offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The St. Regis Shenzhen?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on Jun 17, 2025 start from $182.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The St. Regis Shenzhen?

This hotel is situated in Luohu within a 10-minute walk of Shenzhen Grand Theater and KK Mall. You'll also find Dongmen Pedestrian Street and Huaqiangbei within a short drive.

Is there parking available at The St. Regis Shenzhen?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at The St. Regis Shenzhen?

Iridium Spa is the hotel's spa and services include hot stone massages, detox wraps, and aromatherapy.

Does The St. Regis Shenzhen include a casino at the property?

No, The St. Regis Shenzhen doesn't have a casino.

Is there an indoor pool at The St. Regis Shenzhen?

Yes, this hotel has an indoor pool along with a hot tub.

Is The St. Regis Shenzhen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 3 restaurants.

Are there hot tubs at The St. Regis Shenzhen?

Yes, this hotel features private indoor spa tubs in all guestrooms.

Does The St. Regis Shenzhen have a restaurant that serves breakfast?

Yes, The St. Regis Shenzhen has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The St. Regis Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at The St. Regis Shenzhen.

Are there connecting rooms at The St. Regis Shenzhen?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The St. Regis Shenzhen?

The closest major airport to The St. Regis Shenzhen is Shenzhen Intl. Airport (SZX), which is 24.2 mi away (38 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19.2 mi away.

Can I book a room with a balcony at The St. Regis Shenzhen?

No, there aren't any guestrooms with balconies at The St. Regis Shenzhen.

The St. Regis Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 232 reviews
Rating 8 - Good. 49 out of 232 reviews
Rating 6 - Okay. 17 out of 232 reviews
Rating 4 - Poor. 8 out of 232 reviews
Rating 2 - Terrible. 6 out of 232 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Areli, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025

8/10 Good

Timmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

....

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Stayed 5 nights in Nov 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean - staff friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in ahenzhen

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Pooneh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Stayed 5 nights in Sep 2024

10/10 Excellent

joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and service.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and accommodating. It was such a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple getaway to Shenzhen

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Stayed 1 night in Mar 2024

4/10 Poor

LAU BOCK

Disliked: Staff & service, amenities, property conditions & facilities
Very inconvenient to get in and out of the hotel !
Stayed 4 nights in Feb 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
An incredible 5-Star hotel! Just amazing!!!
Stayed 5 nights in Nov 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
staff very attentive and helpful. everything is great.
Stayed 4 nights in Nov 2023

10/10 Excellent

Fong Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A really one of a kind place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Zhihua

Liked: Cleanliness, staff & service, property conditions & facilities
excellent view
Stayed 4 nights in Jun 2023