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Sheraton Shenzhen Futian Hotel

5.0 star property

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Photo gallery for Sheraton Shenzhen Futian Hotel

Reception
Exterior
Indoor pool, seasonal outdoor pool
Lobby lounge
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪9 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Huaqiangbei
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room, 2 Double Beds, Club lounge access

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Club Studio Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Studio Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 32-inch LCD TV with satellite channels, TV

Executive Suite, 1 King Bed

  • City view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room,1 King Bed, Club lounge access

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Panoramic Studio Suite, 1 King Bed

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Hilton Shenzhen Futian

Futian
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 626 reviews
$117 nightly
The price is $124
Jun 22 - Jun 23
Total with taxes and fees
Hilton Shenzhen Futian

About the neighborhood

Shenzhen

Located in Futian, Sheraton Shenzhen Futian Hotel is a leisurely stroll from popular sights such as Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. This 5-star hotel has 354 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Shenzhen and also close to Shenzhen Civic Center and Shenzhen Concert Hall.

What's nearby

  • Shenzhen Convention and Exhibition Center - 9 min walk - 0.5 miles
  • Shenzhen Civic Center - 11 min walk - 0.6 miles
  • Shenzhen Central Park - 16 min walk - 0.9 miles
  • Huaqiangbei - 2 min drive - 1.5 miles
  • Huanggang Border Crossing - 2 min drive - 1.6 miles

Getting around

  • Gangxia Station - 5 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪猫員外 Rich Kat - ‬2 min walk
  • ‪红荔村肠粉王岗夏店 - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Beef Hot Pot - ‬3 min walk
  • ‪品有味馄饨 - ‬4 min walk

About this property

Sheraton Shenzhen Futian Hotel

Guests staying at Sheraton Shenzhen Futian Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Crowne Plaza Shenzhen Futian by IHG
Futian
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 768 reviews
$117 nightly
The price is $124
Jun 28 - Jun 29
Total with taxes and fees
Crowne Plaza Shenzhen Futian by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Afterwards 迩逅吧
  • The Exchange 怡聚轩自助餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 86,111 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 373.0 per night
  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Rollaway bed fee: CNY 373.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Sheraton Shenzhen Futian Hotel?

Sheraton Shenzhen Futian Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on Jun 22, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Sheraton Shenzhen Futian Hotel?

This hotel is situated in Futian within a short 12-minute walk of Coco Park Shopping Center. You'll also find Huaqiangbei and Huanggang Border Crossing within a short drive.

Is there parking available at Sheraton Shenzhen Futian Hotel?

Yes, self parking is offered for free at the hotel.

Does Sheraton Shenzhen Futian Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and turndown service at this hotel.

Does Sheraton Shenzhen Futian Hotel have a casino?

No, Sheraton Shenzhen Futian Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Shenzhen Futian Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What amenities will couples enjoy at Sheraton Shenzhen Futian Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and proposal/romance packages.

Are there hot tubs at Sheraton Shenzhen Futian Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Shenzhen Futian Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Shenzhen Futian Hotel serves buffet breakfast for a surcharge each morning at The Exchange 怡聚轩自助餐厅.

Does Sheraton Shenzhen Futian Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sheraton Shenzhen Futian Hotel.

Are there connecting rooms at Sheraton Shenzhen Futian Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sheraton Shenzhen Futian Hotel?

The closest major airport to Sheraton Shenzhen Futian Hotel is Hong Kong International Airport (HKG), which is 28.8 mi away (52 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 19.6 mi away (33-minute drive).

Are there rooms with balconies at Sheraton Shenzhen Futian Hotel?

No, you won't find guestrooms with balconies at Sheraton Shenzhen Futian Hotel.

Does Sheraton Shenzhen Futian Hotel have a wedding venue?

There are wedding services available at Sheraton Shenzhen Futian Hotel if that's in your vacation plans.

Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 284 out of 605 reviews
Rating 8 - Good. 201 out of 605 reviews
Rating 6 - Okay. 75 out of 605 reviews
Rating 4 - Poor. 31 out of 605 reviews
Rating 2 - Terrible. 14 out of 605 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Honkit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good internet connection. Works for business calls
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chi Cheong Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit old but overall clean and comfortable. Also well located.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant location I stay at frequently
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place in the Heart of Sz
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Lobby and breakfast.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location when in the city, and they are so kind and friendly there
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Charissa

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and wonderful aervice
Stayed 2 nights in May 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

CHENGWEI

Liked: Cleanliness, amenities, property conditions & facilities
Well-equipped bathroom amenities (though I brought my own).
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stanley

Liked: Staff & service, amenities, property conditions & facilities
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow infrastructure

Excellent hotel with an amazing pol and gym
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SIU TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and enjoyable

Great
Stayed 1 night in Jul 2025
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Good location
Stayed 1 night in May 2024
Verified

10/10 Excellent

JIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for conference so ideal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel! Très confortable!

As usual , very nice and friendly staff! I have been in executive floor, very good service!!
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Lik Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services by Sheraton

Overall service is very good.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

JIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Shu Ho Philip

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities
Dated decors. We stayed in a panaoramic king bedroom and our friend stayed in a premier king bedroom. His bedroom looks newer and air condition works better. The breakfast buffet has an average variety. Hotel is conveniently located near lots of dining and shopping. Also walking distance to Futien train station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KEUNHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you.

Nice staff and Nice Service. Thanks a lot.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chui Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice service
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Sheraton.

Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

We Lin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Service was good and staff friendly. However my friend was coerced to provide good rating during check out. The cleanliness needs to greatly improve. I suffered bed bug bites on my arm.
Stayed 2 nights in May 2025