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Recent guest reviews

Constance, Winnie, and Julia did a fantastic job helping to translate as we discussed major plans for project development in China. The Sheraton club staff went way beyond the call of duty in supporting our meeting. I highly recommend this hotel and it’s club staff.

Constance did an amazing job and provided excellent quality service!! The food is amazing and I enjoyed my stay in the Sheraton during my trip. I will definitely be back again and stay with Sheraton in my future trips.

Stayed for two nights. Perfect location for business meetings - right in the middle of Shenzhen CBD . Great service in executive lounge. Thanks Julia, Constance and Winnie. Also great choice of food :)

The location of this hotle is convenient and the environment of it is comfortable. When I arrived the hotel, I felt the wonderful service here. I got a lot of help from the staff. Especially when I first entered the lounge,I met Winnie & Penny who are the lovely and helpful ladies. They straightly came with me and found my way and lead so that I can go to my room swiftly. Besides, Winnie can remember my name when I come back next day, she make me feel kindly and nice. I promise I will remember this great experience in Shenzhen and I will choose your hotel in the next travel.

Awesome place with fantastic staff from the hotel. The service offered by the staff in the executive lounge is simply up to the standard. Great job offered by Julia Ma, Winnie and Kyle. I will be back again for sure.

A wonderful experience staying in the hotel during a recent trip to Shenzhen. Enjoyed the quiet and cozy club lounge in the evening. The Staff are very friendly. Julia brought a cocktail she made with her sweet smile. The location is convenient with subway station next to the hotel. Also easy to call a cab either by DD system or conventional taxi.

Great location near high speed rail station, metro, downtown. Lots of shops nearby. Hotel standard good. Big and clean room. Quiet. Staff helpful - especially concierge. Food quality average - dinner buffet wasn’t very warm but lots of choice. Very busy and noisy. More western dishes would be good. And I would say the same about breakfast. But I will return

What a wonderful experience! The service that Constance provided at the Club Lounge was truly exceptional! I highly recommend this hotel to anyone traveling to Shenzhen to stay at the Sheraton! Again, Constance thank you for your kindness !

A very enjoyable stay at Sheraton futian and special thanks to Kyle Xu and Constance for their attentive service at the business lounge during my stay Truly a very memorable stay and definitely will recommend this hotel to my friends and colleagues

Comfortable & clean rooms, good restaurants both in the hotel and in surrounding area. The Executive Lounge is a great place to spend the evening with a nice happy hour food and drink selection and attentive staff, including Penny, who was always on hand to make sure that we were well looked after.

Great China International Exchange Shenzhen Guangdong

Hotel highlights

  • Walking distance to Shenzhen Convention and Exhibition Center and Coco Park
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Futian, Sheraton Shenzhen Futian Hotel is a leisurely stroll from popular sights such as Coco Park and Shenzhen Convention and Exhibition Center. This 290-room, 5-star hotel has 2 restaurants along with conveniences like an outdoor pool and an indoor pool. It's connected to the convention center in central Shenzhen and also close to Shenzhen City Hall and Shenzhen Civic Center.


Enjoy dining at one of 2 onsite restaurants including Mezzo Italian Restaurant, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


A 32-inch LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.

Property features

Sheraton Shenzhen Futian Hotel features an indoor pool, an outdoor pool, and a fitness center. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Club Studio Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Superior Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 1706 reviews

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