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Located in Futian, Sheraton Shenzhen Futian Hotel is within a 10-minute stroll of sights such as Coco Park and Shenzhen Convention and Exhibition Center. This 354-room, 5-star hotel has 3 restaurants along with conveniences like an outdoor pool and an indoor pool. In central Shenzhen, the hotel is also close to Shenzhen City Hall and Shenzhen Civic Center.


Relish the Italian cuisine at Mezzo Italian Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 354 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free local calls, free bottled water, and safes.

Property features

Sheraton Shenzhen Futian Hotel features an indoor pool, an outdoor pool, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.


  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Sheraton Shenzhen Futian Hotel provides a health club and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 86112 square feet (8000 square meters) include conference space. This luxury hotel also offers a children's pool, a children's club, and tour/ticket assistance. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Children's club (surcharge) 
  • Total number of rooms - 354 
  • Number of floors - 24 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Health club 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Children's club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 29 
  • Multilingual staff 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 8000 
  • Number of meeting rooms - 29 
  • Year Built 2007 
  • Number of restaurants - 3 
  • Conference space size (feet) - 86112 
  • Free self parking 
  • Sauna 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Outdoor pool 
  • Wedding services 
  • Breakfast available (surcharge) 


Available in all rooms: Wireless internet access ( CNY 90 per night ), Wired internet access ( CNY 90 per night )

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

Sheraton Shenzhen Futian Hotel offers 354 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Shenzhen hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • Bathrobes 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Deep soaking bathtub 
  • Bidet 
  • Blackout drapes/curtains 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Desk 
  • Free local calls 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Minibar 
  • Separate bathtub and shower 
  • Slippers 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Chiu Chow Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

Havana Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 218 for adults and CNY 109 for children (approximately)
  • Fee for in-room wireless Internet: CNY 90 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): CNY 90 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shenzhen Futian
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen

We should mention

Children 18 years old and younger are not permitted at this property. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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