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Crowne Plaza Shenzhen Longgang City Centre

4.5 out of 5.0

Recent guest reviews

I stay here for business few times a year. It's best hotel there is in Longgang. Location is convenient. Across from parking lot there is a Walmart shopping center with Starbucks, Burger King and other restaurant. Hotel itself is just a standard business hotel. It's kept clean and well maintained but showing sign of aging. Only thing is staff doesn't seem very friendly or welcoming. But it feels like that in all CP I've stayed in China.

I stayed at this location several times while working in the Shenzhen area. Hotel had good service, staff, gym, and food. Paying small extra amount for executive lounge access was worth it. The lounge service included breakfast and happy hour in the evening. Happy hour included a various selection of small snacks. Several local food selections within walking distance. My favorite feature was the tour company that ran out of the 2nd or 3rd floor that had a Hong Kong shuttle service. For the weekends I would take the 8am bus to HK on Saturday morning and the 4pm bus back from HK on Sunday. At the time I think it was about 80 or 90rmb for the shuttle. It took you to the border where you walked over and got on another bus which dropped you off at one of two subway stations.

Stayed in this hotel for 2 night on business trip. Front desk officer were very friendly and helpful. Room were spacious and comfortable. They have selection of pillow for you to choose from to suit your sleeping style which is very good. They also have aroma therapy service which you can call and ask them to put on the aroma therapy oil for you in the room for free. This really help my sleep.

I really like this particular Crowne Plaza location because of the consistently great service visit after visit. On business trips that are often plagued by unwelcome surprises, this hotel is a constant and I know I can expect the same or improved service time after time. The Internet speeds are good, the rooms are clean, Room service is prompt and the food good, Laundry services are great, and the Club Lounge is fantastic. Check-in through the IHG Rewards lane is always speedy. There are ATM's in the lobby which are convenient. The back door of the hotel leads to a shopping plaza with a Walmart, Starbucks, Watsons, some pattiseries, a Burger King etc which is great for when you want to buy something or have a weekend to kill.

Spent 1 night with other families and our kids are 6-12 yrs old. Hotel facility is ok, indoor swimming pool is fine, with showers and sauna. We went on Friday and there are not many people. Pool size is small and could be busy on weekends. There are one small shopping mall next to the hotel with Walmart and some restaurants. We tried one HK style restaurant 壹間茶歺庁, pretty good but the one 吾虎將brought me diarrhoea. There is also one larger shopping mall at 10 mins walking distance 萬科廣場。 Overall, a very local hotel, some nice staff (sorry not all). For restaurant recommendations, got very helpful comments from a concierge staff Mr Cheng. But in view of the location, not close to any subway, not ideal for families.

The Crowne plaza in Shenzhen is a great place to stay, the employees are all very helpful and courteous, as with most places we visit some employees standout more then others for a number of reasons, I want to Thank Elsa for her bright smile and cheerful personality not only is she a pleasure to be around she also has excellent driving skills, I can always count on her to get me to the airport and my business meetings on time and safely, the Crowne Plaza in Shenzhen is lucky to have her on staff. THANK YOU ELSA!!

I just spend one night for business purposes. The hotel is modern and clean, with good breakfast facilities. Staff speaks English and is friendly. The only negative is that it is not downtown, so you are a bit trapped in the hotel.

Second stay at this hotel, more enjoyable than the first. Quality and cleanliness is top notch! Perfect for business traveler and comforts from home, north american feel. Breakfast buffet is good, something to accommodate everyone.

After a not so good experience with Crown Plaza in Shanghei I was suprised about the difference in the quality of well beeing in the same hotel chain. Entrance and lobby: You are wellcommed by a big entrance and nice stuff. Check in was quick, although there is some room for improvemed regarding english but nevertheless - communication was problem free. It is a big building, so first you need a little looking around to find out where you have to go. Room: Rooms are big, furniture is new, nice and comfortable. Clean. Bet big, very confortable. Enough bottled water every day. Also fresh fruits. Bath is big enough. Shower, bathtub,... Breakfast - large selection of Chinese and continental food. Almost everything what you desire. Gym and pool: Gym is not so big, but contains everything you need for a short workout. Treadmills are old and worn out, but functional. I did not visit the pool. I spend three days in this hotel and I can say it's way better than the Crown Plaza in Shanghai. I would recomend the staff to invite the collegaue from Shanghai and share the know how about how to manage the hotel. You all should have the same sistem. Recomendation- YES.

A business traveller. Very busy. Very long hours. Absolutely exhausted when I return to my hotel at night. So what's required? A spacious (please), well furnished (spotlessly clean) room - tick. BIG king sized bed with lots of pillows - tick. Fast wifi and a large desk and lamp for my laptop to sort the emails - tick. Lots of powerpoints for devices. A great instantly hot shower with a lot of pressue - double tick. Its pretty basic stuff but some hotels can't even get these right. (Crowne Plaza Longgang does.) Fresh loofah sponges and the mega tub I unfortunately didn't have time to use, a trouser press (remember those?) - this hotel excels at the little extras. Sleep like a baby and get up refreshed and hungry. The CP Longgang has one of the best "big breakfasts" you will find anywhere. And it runs like clockwork under the supervisor whose been there "over five years". - TICK! The human contact, the service - it's very important when you're on a tight schedule, in a new city and not sure about even the most basic things, transport, local shops, places to eat on the road, short cuts. The front desk is "electric" and there to please. Nothing is too difficult, nothing is too unusual. Service is fast and extremely efficient - yet still very personal. A special mention here to Front Desk Manager - Summer, who very quickly moved me to the room I thought I had booked online (but hadn't). No questions asked - and this was with a pending "full house". Exceptional service. Then she checked over subsequent days, ensuring "all was to my liking" and it definitely was. Thank you Summer. Thank you entire CP staff. It's all of these things that make you feel welcome and make it all feel, almost like home. I wasn't sad to leave the work, but I was definitely sad to leave MY hotel. I will be returning soon.

9009 Longxiang Avenue Shenzhen Guangdong

Hotel highlights

  • Free in-room wired Internet
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Longgang within 2 miles (3 km) of Crane Lake Fortified Hakka Village and Hakka Culture Museum, Crowne Plaza Shenzhen Longgang City Centre is within a few miles (5 km) of Longgang Dragon Park. This 4.5-star hotel has 374 guestrooms and offers conveniences like 4 restaurants, an indoor pool, and a 24-hour fitness center. It's also close to Bao an Stadium and Universiade Sports Center.


Enjoy a drink at the lobby lounge or relish the Chinese cuisine at Fortuna Restaurant, one of 4 onsite restaurants, which serves breakfast, lunch, and dinner. Start each morning off right with buffet breakfast served for a fee.


The 374 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and safes. Guests can expect free wired Internet and TVs with DVD players and pay movies. Bathrooms offer hair dryers and bathrobes. Ironing boards and desks are other standard amenities.

Property features

At Crowne Plaza Shenzhen Longgang City Centre, guests enjoy an indoor pool, a 24-hour fitness center, and a sauna. Airport transportation is made easy with an airport shuttle (available on request) for CNY 30 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include free WiFi in public areas, barbecue grills, and a gift shop.

Room options

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Club Room

Full 1 | King 1 | Sleeps 3

Deluxe Room

Full 1 | King 1 | Sleeps 3

Superior Suite

Full 1 | King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 236 reviews