Hengfeng Haiyue International Hotel

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen

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Photo gallery for Hengfeng Haiyue International Hotel

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, sun loungers
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Interior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Spa
  • Bar
  • Parking included

Explore the area

View in a map
Metro Plaza, Eighty Area, Baoan District, Shenzhen, Guangdong, 518102
  • Place, Yifang Center
    ‪4 min drive‬
  • Place, Shenzhen Uniwalk Qianhai
    ‪4 min drive‬
  • Place, Xin'an Nantou Ancient City
    ‪5 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪9 min drive‬

Room options

Garden View Room

  • Sleeps 2

Garden View Twin RoomGarden View

  • Sleeps 2

Superior Garden View SuiteGarden View

  • Sleeps 2

Haiyue Suite

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Family Suite

  • Sleeps 4

Honeymoon Suite

  • Sleeps 2

Superior Elegant Room (Double bed) (No window)

  • Sleeps 2

Superior Garden View King-bed Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Garden View Twin-bed Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Garden View Suite

  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

Executive Room

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Haiyue)

  • 1184 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Elegant King-bed Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2

Superior Elegant Twin-bed Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Elegant Room (2 beds) (No window)

  • Sleeps 2

Presidential Suite

  • Sleeps 6

Deluxe Business Room1

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

Deluxe Business Suite1

  • Sleeps 2

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About the neighborhood

Shenzhen

Located in Bao'an, Hengfeng Haiyue International Hotel is within a few miles (5 km) of sights such as Bihaiwan Golf Club and Yifang Center. This 266-room, 4.5-star hotel has private in-room pools along with 3 restaurants and a full-service spa. Located centrally in Shenzhen, it's connected to a shopping center and also close to Shenzhen Uniwalk Qianhai and OH Bay.

What's nearby

  • Bihaiwan Golf Club - 4 min drive - 2.4 miles
  • Yifang Center - 4 min drive - 2.4 miles
  • Shenzhen Uniwalk Qianhai - 4 min drive - 2.7 miles
  • Xin'an Nantou Ancient City - 5 min drive - 3.1 miles
  • Zhongshan Park - 5 min drive - 3.4 miles

Getting around

  • Xili Railway Station - 10 min drive
  • Liutang Station - 12 min walk
  • Shenzhen Intl. Airport (SZX) - 17 min drive

Restaurants

  • ‪McDonald’s (麦当劳) - ‬18 min walk
  • ‪Ajisen Ramen 味千拉麵 - ‬3 min walk
  • ‪HEYTEA 喜茶 - ‬18 min walk
  • ‪胜记酒家·风味线(宝安店) - ‬1 min walk
  • ‪梅州标标盐焗店 - ‬7 min walk

About this property

Hengfeng Haiyue International Hotel

Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen
At Hengfeng Haiyue International Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and an outdoor tennis court.
Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include private pools, dining areas, and sitting areas.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Haiyue Spa. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (CNY 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 108 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Haiyue Restaurant
  • Prince Grill
  • Ten ichi

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (8,073 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies
  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Uncovered extended parking fee: CNY 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Haiyue International Hotel
Hengfeng
Hengfeng Haiyue
Hengfeng Haiyue Hotel
Hengfeng Haiyue International
Hengfeng Haiyue International Hotel
Hengfeng Hotel
Hengfeng Haiyue International Shenzhen
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Hengfeng Haiyue International Hotel?

Hengfeng Haiyue International Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Hengfeng Haiyue International Hotel?

This hotel is situated in Bao'an, close to Yifang Center, Shenzhen Uniwalk Qianhai, and Xin'an Nantou Ancient City. You'll also find Fenghuang Mountain and Zhongshan Park within a short drive.

Will I be able to park at Hengfeng Haiyue International Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for CNY 25 per night. Though parking is available on request, electric car charging is also available.

Is a spa located at Hengfeng Haiyue International Hotel?

Haiyue Spa is the hotel's spa and services include body wraps, massages, facials, and mani/pedis.

Does Hengfeng Haiyue International Hotel have a casino?

No, Hengfeng Haiyue International Hotel doesn't have a casino.

Is there an indoor pool at Hengfeng Haiyue International Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hengfeng Haiyue International Hotel?

There are many amenities for couples at this hotel, including a private pool as well as an outdoor pool and a bar.

Does Hengfeng Haiyue International Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hengfeng Haiyue International Hotel have a restaurant with a breakfast menu?

Yes, Hengfeng Haiyue International Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hengfeng Haiyue International Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hengfeng Haiyue International Hotel.

Does Hengfeng Haiyue International Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hengfeng Haiyue International Hotel?

The closest major airport to Hengfeng Haiyue International Hotel is Shenzhen Intl. Airport (SZX), which is 6.9 mi away (17 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.9 mi away.

Are there rooms with balconies that I can book at Hengfeng Haiyue International Hotel?

No, there aren't any guestrooms with balconies at Hengfeng Haiyue International Hotel.

Does Hengfeng Haiyue International Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hengfeng Haiyue International Hotel.

Hengfeng Haiyue International Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 115 reviews
Rating 8 - Good. 59 out of 115 reviews
Rating 6 - Okay. 16 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mikael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

HAHYOUNG

Stayed 2 nights in Nov 2023

8/10 Good

ANTIPAS IV

Stayed 1 night in Jun 2023

10/10 Excellent

HIROKAZU

Stayed 2 nights in Apr 2023

10/10 Excellent

Donghyun

Stayed 4 nights in Apr 2023

10/10 Excellent

YANRU

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.. it is my 3rd time staying here.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfriendly Staff

Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very "Chinese"... What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all. Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up... Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here many times and the hotel is quiet and clean with a 24 hour McDonalds attached to the property. The breakfast buffet is good as well as the coffee. The Japanese restaurant is excellent
Stayed 1 night in Jun 2019

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport, excellent service

Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was extremely clean and the service was awesome I would definitely stay there again and I would recommend it to anyone traveling
Stayed 4 nights in Mar 2019

8/10 Good

yinong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2018

8/10 Good

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Nerisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

inhwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a nice hotel

I wanted to use outdoor pool but the weather did not allow to use.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best deals in the city. Good staff and nice rooms.
Stayed 4 nights in Aug 2017

8/10 Good

B, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A high-quality Chinese hotel with one problem...

I've been coming to this hotel for almost 7 years now. It is in a great location, close to the airport and convenient for western visitors. There is a Starbucks on site, and McDonald's on site, a KFC on site and Pizza Hut. If you've been traveling through China for a while when you come to this hotel it is refreshing to have some comforts of home. There is only one problem, the Wi-Fi is terrible. When it works it is great but it is so sporadic and difficult to stay connected that it has finally forced me to look to stay elsewhere. I like this hotel and I like the convenience but if I can't do my work efficiently while I am at this hotel then there's no point in staying there.

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Service was ok and friendly but aircon was odd. Water leak from ceiling

8/10 Good

Ozhan

Liked: Room comfort

Good all around hotel

Heng Feng hotel is centrally located in Bao An and it's great for business travelers while it offers lots of other amenities with its convenient location. Room was comfortable and I was especially impressed with the movie selection on my TV. Also impressed with the staff and their English conversation skills which were well beyond average in China. The japanese restaurant in 3rd floor is great and the spa offers good relaxation after a long day of factory meetings. I'd return here.

6/10 Okay

Verified traveler

Wifi is terrible... Cannot get any work done at the hotel.

8/10 Good

Mark, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again...

One negative which was probably more so a Hotels.com issue, when I booked it said I had breakfast included but when I arrived the hotel wouldn't honour it. Was very embarrassing when you show up for breaky only to be told you don't have it.

8/10 Good

Larry, McHenry, Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel

Good business hotel. No faults found. Recommended.

8/10 Good

Hon Leung Eric, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort

Make sure you are fit enough to choose this hotel.

Room was good for value. Reception was friendly and smilely. BUT no attendance at entrance what so ever on arrival and departure. I need to pick up all lugguages for my family, tolled them to check in, tolled them to my room along the dragful carpeted corridor, tolled them to check out, tolled them outside after check out, tolled them to the roadside to catch a taxi by myself!