Raffles Shenzhen

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen
VIP Access

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Photo gallery for Raffles Shenzhen

Indoor pool
Property video
Suite, Sea View | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym

Explore the area

Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Shenzhen Bay Port
    ‪13 min walk‬
  • Shekou Ferry Terminal
  • Window of the World
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬
VIP Access
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Room options

Premier King City View

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 807 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier King Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin City View

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe King City View

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, Sea View

  • Sleeps 3
  • 1 King Bed

Metropolitan Studio Bay View

  • 775 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

  • 2809 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Metropolitan Studio Park View

  • 775 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

Raffles Suite

  • 1711 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Nanshan, Raffles Shenzhen is 1.1 mi (1.8 km) from Happy Coast and within a 10-minute drive of other popular attractions like Splendid China Folk Village. This 4.5-star hotel welcomes guests with 168 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Shenzhen and also close to Window of the World and Shekou Ferry Terminal.

What's nearby

  • Shenzhen Bay Port - 13 min walk - 0.7 miles
  • MixC Shopping Mall - 19 min walk - 1.0 mile
  • Splendid China Folk Village - 7 min drive - 4.7 miles
  • Window of the World - 7 min drive - 4.3 miles
  • Yifang Center - 9 min drive - 5.7 miles

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪顺德佬天心酒楼 - ‬4 min drive
  • ‪张亮麻辣烫 - ‬4 min drive
  • ‪木屋烧烤 - ‬6 min drive
  • ‪康寿堂凉茶王南油店 - ‬4 min drive
  • ‪西餐咖啡 - ‬4 min drive

About this property

Raffles Shenzhen

Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen
Raffles Shenzhen features a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, access to locker space, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a free grocery shopping service.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer free toiletries and slippers. Minibars, espresso makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 466.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Raffles Shenzhen?

Raffles Shenzhen offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do close to Raffles Shenzhen?

This hotel is situated in Nanshan, close to Window of the World, Shenzhen Bay Port, and MixC Shopping Mall. You'll also find Coastal City and Happy Coast within a short drive.

Is parking available on site at Raffles Shenzhen?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Raffles Shenzhen?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Raffles Shenzhen have a casino?

No, Raffles Shenzhen doesn't have a casino.

Will I find an indoor pool at Raffles Shenzhen?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Raffles Shenzhen?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an indoor pool and a bar.

Does Raffles Shenzhen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Raffles Shenzhen have a restaurant with a breakfast menu?

Yes, Raffles Shenzhen has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Raffles Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Raffles Shenzhen.

Are there connecting rooms at Raffles Shenzhen?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Raffles Shenzhen?

The closest major airport to Raffles Shenzhen is Shenzhen Intl. Airport (SZX), which is 17.7 mi away (40 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 20.1 mi away (30-minute drive).

Are there rooms with balconies that I can book at Raffles Shenzhen?

No, at Raffles Shenzhen, there aren't any guestrooms that list a balcony.

Does Raffles Shenzhen have a wedding venue?

There are wedding services available at Raffles Shenzhen if that's in your vacation plans.

Raffles Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mehmet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025

10/10 Excellent

Hyunju

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jing

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024

10/10 Excellent

Qun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehmet

Stayed 2 nights in Oct 2024

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mie Yee

Stayed 1 night in Feb 2025

10/10 Excellent

Siu Pang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WAI MAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
Stayed 1 night in Aug 2024

10/10 Excellent

Siu Pang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

oc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Po foon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Siu Pang

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Guomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的体验

海景房非常棒,酒店非常舒适,干净整洁,刚进房间服务员还送来红酒,水果拼盘、蝴蝶酥小點心。非常暖心!可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Stayed 1 night in Dec 2019