Kempinski Hotel Shenzhen China

5.0 star property
Luxury hotel with free parking connected to a shopping center in Shenzhen

Choose dates to view prices

Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Exterior
1 bedroom, premium bedding, down comforters, minibar
Breakfast, lunch and dinner served
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054
  • Shenzhen University
    ‪11 min walk‬
  • Window of the World
    ‪7 min drive‬
  • Shenzhen Bay Port
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪16 min drive‬

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Room options

Basic Room, 1 King Bed, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Basic Room, 2 Twin Beds, City View

  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Located in Nanshan within a short walk of Coastal City, Kempinski Hotel Shenzhen China is within a mile (2 km) of Shenzhen University. This 383-room, 5-star hotel has indoor private hot tubs along with an indoor pool and free in-room WiFi. Located centrally in Shenzhen, it's connected to a shopping center and also close to Window of the World and MixC Shopping Mall.

What's nearby

  • Coastal City - 8 min walk - 0.5 miles
  • Shenzhen University - 11 min walk - 0.6 miles
  • MixC Shopping Mall - 19 min walk - 1.0 mile
  • Window of the World - 7 min drive - 3.9 miles
  • Shenzhen Bay Port - 7 min drive - 2.2 miles

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪日本料理味彩梦厨房 - ‬15 min walk
  • ‪Bar ZERO - ‬13 min walk
  • ‪Teabank - ‬8 min walk
  • ‪So Cafe - ‬10 min walk
  • ‪所在清吧 - ‬12 min walk

About this property

Kempinski Hotel Shenzhen China

Luxury hotel with free parking connected to a shopping center in Shenzhen
Guests staying at Kempinski Hotel Shenzhen China enjoy an indoor pool, a gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for CNY 750 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and slippers. Other standard amenities include indoor private hot tubs, lanais, and minibars.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 219.21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hai Tao Restaurant
  • Seasons Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Kempinski Hotel Shenzhen China?

This hotel is situated in Nanshan within a short 19-minute walk of MixC Shopping Mall and also 9 minutes on foot from Coastal City. You'll also find Window of the World and Happy Coast within a short drive.

Will I be able to park at Kempinski Hotel Shenzhen China?

Yes, self parking is offered for free at the hotel.

Does Kempinski Hotel Shenzhen China have a casino?

No, Kempinski Hotel Shenzhen China doesn't have a casino.

Will I find an indoor pool at Kempinski Hotel Shenzhen China?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Kempinski Hotel Shenzhen China?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Kempinski Hotel Shenzhen China have a hot tub?

Yes, this hotel features private indoor spa tubs in all guestrooms.

Does Kempinski Hotel Shenzhen China have a restaurant that serves breakfast?

Yes, Kempinski Hotel Shenzhen China serves buffet breakfast for a surcharge at Seasons Restaurant.

Will Kempinski Hotel Shenzhen China allow pets to stay free of charge?

No, pets and service animals aren't allowed at Kempinski Hotel Shenzhen China.

Are there connecting rooms at Kempinski Hotel Shenzhen China?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Kempinski Hotel Shenzhen China?

The closest major airport to Kempinski Hotel Shenzhen China is Shenzhen Intl. Airport (SZX), which is 14.6 mi away (33 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 20.9 mi away (38-minute drive).

Are there rooms with balconies at Kempinski Hotel Shenzhen China?

Yes, every guestroom at Kempinski Hotel Shenzhen China comes with a lanai with some featuring bay or city views.

Does Kempinski Hotel Shenzhen China have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Kempinski Hotel Shenzhen China.

Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 402 reviews
Rating 8 - Good. 149 out of 402 reviews
Rating 6 - Okay. 49 out of 402 reviews
Rating 4 - Poor. 18 out of 402 reviews
Rating 2 - Terrible. 10 out of 402 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

xianlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

CHENGWEI, Taipei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot, great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackson, Pico Rivera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff can be much friendlier! Hotel is beautiful
Stayed 4 nights in Nov 2024

8/10 Good

Yishu

Liked: Cleanliness, staff & service, property conditions & facilities
One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Stayed 5 nights in Nov 2024

6/10 Okay

Hax

Traveled with partner
Disliked: Staff & service, property conditions & facilities
the hotel is a bit old, staff and service are soso
Stayed 1 night in Oct 2024

10/10 Excellent

Firas

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

ORACHAT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024

10/10 Excellent

Liying

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024

6/10 Okay

Howard

Business traveler
Liked: Staff & service
A bit aged and old
Stayed 1 night in Jun 2024

8/10 Good

Wenfeng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024

6/10 Okay

lijia

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stayed 2 nights in Mar 2024

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

8/10 Good

Yong

Stayed 2 nights in Apr 2024

8/10 Good

Yan

Stayed 1 night in Mar 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Puran Chand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

8/10 Good

HUI

Stayed 1 night in Nov 2020

2/10 Terrible

MENGJING

Stayed 1 night in Sep 2020

10/10 Excellent

Hung-Lieh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019