Wyndham Grand Shenzhen

4.5 star property
Luxury hotel with free parking connected to the convention center in Shenzhen

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Photo gallery for Wyndham Grand Shenzhen

Experience luxury in our elegant lobby, featuring a stunning chandelier and comfortable seating areas.
Experience the sleek, modern architecture of this urban hotel, featuring a prominent entrance and covered outdoor seating area.
Guests can enjoy a refreshing swim in the pool with a city view.
Relax in a spacious room with a large bed, city view, and a desk for work.
Enjoy a panoramic city view from the large window in this stylish room, featuring a comfortable seating area with a sofa, armchairs, and desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
  • Shenzhen Convention and Exhibition Center
    ‪12 min walk‬
  • Coco Park Shopping Center
    ‪2 min drive‬
  • Huanggang Border Crossing
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

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Room options

Superior Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed, Accessible, Smoking

  • City view
  • Sleeps 3
  • 1 Twin Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed, Non Smoking, City View

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Themed Room (King Bed)

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

B.Duck room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

Grand Deluxe Apartment Room

  • Sleeps 2
  • 1 King Bed

Boutique Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Superior Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

Paul Frank Family Theme Room

  • Sleeps 2
  • 1 King Bed

Presidential Suite Room

  • Sleeps 2
  • 1 King Bed

Club Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

Themed Room

  • Sleeps 2
  • 1 King Bed

Superior King Bed Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Bed Room

  • Sleeps 2
  • 1 King Bed

Heka AI Deep Sleep Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian within a short walk of Shenzhen Convention and Exhibition Center, Wyndham Grand Shenzhen is within a mile (2 km) of other popular sights such as Huanggang Border Crossing. This 268-room, 4.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. It's connected to the convention center in central Shenzhen and also close to Coco Park Shopping Center and Huaqiangbei.

What's nearby

  • Shenzhen Convention and Exhibition Center - 12 min walk - 0.7 miles
  • Coco Park Shopping Center - 2 min drive - 1.1 miles
  • Huanggang Border Crossing - 2 min drive - 1.5 miles
  • Huanggang Port - 2 min drive - 1.6 miles
  • Huaqiangbei - 3 min drive - 1.8 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪深圳景轩酒店 - ‬1 min walk
  • ‪玉壶茶馆 - ‬1 min walk
  • ‪馨缘茶艺馆 - ‬2 min walk
  • ‪唯一化妆品有限公司 - ‬6 min walk
  • ‪法国机械服务有限公司 - ‬6 min walk

About this property

Wyndham Grand Shenzhen

Luxury hotel with free parking connected to the convention center in Shenzhen
Guests staying at Wyndham Grand Shenzhen enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, refrigerators, and minibars. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grand Kitchen
  • Vintage

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Local culture and ecosystem education
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 120 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Wyndham Grand Shenzhen?

Wyndham Grand Shenzhen offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Wyndham Grand Shenzhen?

This hotel is situated in Futian within a short 16-minute walk of Shenzhen Central Park. You'll also find Coco Park Shopping Center and Huaqiangbei within a short drive.

Is parking available on site at Wyndham Grand Shenzhen?

Yes, self parking is offered for free at the hotel.

Does Wyndham Grand Shenzhen have a casino on the premises?

No, Wyndham Grand Shenzhen doesn't have a casino.

Is there an indoor pool at Wyndham Grand Shenzhen?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Wyndham Grand Shenzhen?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Does Wyndham Grand Shenzhen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Wyndham Grand Shenzhen have a restaurant with a breakfast menu?

Yes, Wyndham Grand Shenzhen serves buffet breakfast for a surcharge each morning at Vintage.

Does Wyndham Grand Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Grand Shenzhen.

Does Wyndham Grand Shenzhen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Wyndham Grand Shenzhen?

The closest major airport to Wyndham Grand Shenzhen is Hong Kong International Airport (HKG), which is 29.1 mi away (50 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 22.2 mi away (35-minute drive).

Can I book a room with a balcony at Wyndham Grand Shenzhen?

No, there aren't any guestrooms with balconies at Wyndham Grand Shenzhen.

Does Wyndham Grand Shenzhen host weddings?

Take advantage of the wedding venue at Wyndham Grand Shenzhen if you plan to say "I do" during your trip.

Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 555 reviews
Rating 8 - Good. 175 out of 555 reviews
Rating 6 - Okay. 41 out of 555 reviews
Rating 4 - Poor. 16 out of 555 reviews
Rating 2 - Terrible. 10 out of 555 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tammy

Traveled with family
Disliked: Property conditions & facilities
The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

April stay

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Wai Chuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is excellent
Stayed 3 nights in Mar 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The room is huge with nice view Indoor poor is nice too Location is convenient
Stayed 1 night in Mar 2025

6/10 Okay

Morgane

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ling Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to all place
Stayed 1 night in Feb 2025

10/10 Excellent

Jaren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very big and spacious, not to mention comfortable too!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in this wonderful hotel!
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Stayed 2 nights in Dec 2024

6/10 Okay

Yen Fei

Stayed 3 nights in Dec 2024

10/10 Excellent

taige

Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Stayed 5 nights in Oct 2024

6/10 Okay

Constantine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Stayed 6 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in this vibrant city
Stayed 2 nights in Sep 2024

8/10 Good

Marjory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Stayed 1 night in Sep 2024

6/10 Okay

YANG HYUN

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jain, TWP Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it
Stayed 5 nights in Aug 2024

10/10 Excellent

Jain, TWP Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has some smell of cigerette smoking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the city center. Front desk staff upgraded us. Thank you guys
Stayed 1 night in Aug 2024

10/10 Excellent

Cheuk Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location for everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mahesh, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room Size, City View
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very plush hotel in Shenzhen CBD. Huge room with big floor to ceiling windows and an exceptionally comfortable Emporer size bed! Very good value. Only 1 night unfortunately , but would stay again next to time Shenzhen.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

taige

Stayed 1 night in Jul 2024