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Shangri-La Shenzhen

Property class: 5 and above

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

A spacious lobby with a grand staircase, multiple seating areas, and a large, ornate carpet.
A dining area with a panoramic mountain view, a modern chandelier, and a patterned carpet.
A modern gym with treadmills, weight machines, and dumbbells.
A modern bar area with a curved counter, seating with red and white chairs, and large windows with city views.
A modern hotel with a prominent tower, a spacious lobby, and a well-lit parking area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪12 min walk‬
  • Place, Luohu Port
    ‪14 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a city and mountains.

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Horizon Club, Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a television, and a large window offering a city view.

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a desk, chair, bed, and a large window offering a view of greenery and buildings.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a lamp.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a view of mountains.

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 2 Twin Beds

A modern hotel room with a large window offering a mountain view, a flat-screen TV, a sofa, a coffee table, and a dining table.

Executive Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

DOUBLE CLUB

  • Sleeps 4
  • Free wired internet

View all photos for Horizon Club Room - 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with a mountain view.

Horizon Club Room - 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for DOUBLE DELUXE

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

DOUBLE DELUXE

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Pet friendly
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9.6 out of 10, Exceptional, 91 reviews
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Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Shenzhen

Located in Luohu within a mile (2 km) of Dongmen Pedestrian Street, Shangri-La Shenzhen is within a few miles (5 km) of other popular sights such as Huaqiangbei. This 522-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Shenzhen, and a short drive from Luohu Port and Shenzhen Convention and Exhibition Center.

What's nearby

  • Shenzhen River - 1 min walk - 0.1 miles
  • Luohu Commercial City - 12 min walk - 0.7 miles
  • Luohu Port - 14 min walk - 0.7 miles
  • The MixC Shopping Mall - 17 min walk - 0.9 miles
  • Dongmen Pedestrian Street - 19 min walk - 1.0 mile

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪客满楼·手工茶点·客家名菜(罗湖店) - ‬6 min walk
  • ‪山水时尚酒店 Shanshui Trends Hotel - ‬6 min walk
  • ‪丹桂轩 Laurel Restaurant - ‬4 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

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Grand Hyatt Shenzhen
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 667 reviews
$152 nightly
The price is $164
Oct 18 - Oct 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 161 for adults and CNY 81 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Afternoon tea
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 360° Bar, Restaurant
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 32 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle fee: CNY 600 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Shangri-La Shenzhen?

Shangri-La Shenzhen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Shenzhen?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on Oct 14, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Shangri-La Shenzhen?

This hotel is situated in Luohu within a short 13-minute walk of Luohu Port and also 11 minutes on foot from Luohu Commercial City. You'll also find The MixC Shopping Mall and Dongmen Pedestrian Street less than a mile away.

Is there a spa available at Shangri-La Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shangri-La Shenzhen feature a casino?

No, Shangri-La Shenzhen doesn't have a casino.

Will I find an indoor pool at Shangri-La Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Shangri-La Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Shenzhen.

What is the closest airport to Shangri-La Shenzhen?

The closest major airport to Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 28.9 mi away (54 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19 mi away.

Does Shangri-La Shenzhen have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Shenzhen.

Shangri-La Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1016 reviews
Rating 8 - Good. 333 out of 1016 reviews
Rating 6 - Okay. 86 out of 1016 reviews
Rating 4 - Poor. 31 out of 1016 reviews
Rating 2 - Terrible. 28 out of 1016 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here at this hotel! Staffs were nice and easy access to train or MTR.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are helpful, great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though this is one of the older hotel in Shenzhen, I give it a 5-star rating
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location and near all land transportation. The hotel shows ages and needs upgrade.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk. Bill Chen was courteous and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the border. Staff are friendly and polite. Very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staffs
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location. transportation centre very easy to commune. Lowu shopping mall, restaurant, foods 5 mins walk. It's abit old but clean. Not much view in this location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Good location , room clean, all the staff shows their hospitality and professional.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, patient, and helpful in directions
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
good hotel, good location, good ambience, clean quiet, functional.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good service with free upgrade, extra bottles of water and slippers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location
Stayed 2 nights in Nov 2025