See all properties

Shangri-La Shenzhen

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in North District

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Exterior
Gym
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪5 min walk‬
  • Place, Luohu Port
    ‪9 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 10 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
Bar (on property)

Futian Shangri-La Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 862 reviews
$132 nightly
The price is $140
Jan 18 - Jan 19
Total with taxes and fees
Futian Shangri-La Shenzhen

About the neighborhood

North District

Located in Sheung Shui, Shangri-La Shenzhen is within a 10-minute drive of popular attractions such as Dongmen Pedestrian Street and Huaqiangbei. This 522-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central North District, and a short drive from Luohu Port and International Foreign Trade Center.

What's nearby

  • Luohu Commercial City - 5 min walk - 0.3 miles
  • The MixC Shopping Mall - 8 min walk - 0.5 miles
  • Luohu Port - 9 min walk - 0.5 miles
  • International Foreign Trade Center - 14 min walk - 0.8 miles
  • Dongmen Pedestrian Street - 19 min walk - 1.0 mile

Getting around

  • Xinxiu Station - 3 min drive
  • Hong Kong Lo Wu Station - 13 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬6 min drive
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬6 min drive
  • ‪金运来海鲜酒家 - ‬6 min drive
  • ‪丹桂轩 Laurel Restaurant - ‬6 min drive
  • ‪山水时尚酒店 Shanshui Trends Hotel - ‬6 min drive

About this property

Shangri-La Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in North District
Shangri-La Shenzhen features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Similar properties

Outdoor pool, sun loungers
Grand Hyatt Shenzhen
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 587 reviews
$126 nightly
The price is $134
Feb 8 - Feb 9
Total with taxes and fees
Grand Hyatt Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Shangri-La Shenzhen?

Shangri-La Shenzhen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Shenzhen?

As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on Jan 25, 2026 start from $74.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Shangri-La Shenzhen?

This hotel is situated in Sheung Shui, close to Luohu Port, Dongmen Pedestrian Street, and Huaqiangbei. You'll also find The MixC Shopping Mall and Luohu Commercial City within a short drive.

Is there parking available at Shangri-La Shenzhen?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Shangri-La Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shangri-La Shenzhen feature a casino?

No, Shangri-La Shenzhen doesn't have a casino.

Will I find an indoor pool at Shangri-La Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Shangri-La Shenzhen?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does Shangri-La Shenzhen have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Shenzhen allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Shenzhen.

Are there connecting rooms at Shangri-La Shenzhen?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shangri-La Shenzhen?

The closest major airport to Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 28.9 mi away (54 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19 mi away.

Are there rooms with balconies at Shangri-La Shenzhen?

No, there aren't any guestrooms with balconies at Shangri-La Shenzhen.

Does Shangri-La Shenzhen have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Shenzhen.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

PO LUN ELVIS, Matawan

Friendly staff, room is clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Shuqun

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location just next to the border crossing from HK
Stayed 2 nights in Oct 2025

10/10 Excellent

Shamila Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite place to stay. Nice pool and gym as well ❤️
Stayed 2 nights in Sep 2025

10/10 Excellent

Jovic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Stayed 1 night in Sep 2025

6/10 Okay

Allan

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

ROGELIO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Moses

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.
Stayed 4 nights in Sep 2025

8/10 Good

Frank

Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locked in during the Typhoon. Hotel is older but well maintained. Had water come into the room from the storm but minor. Overall a classy place. Junior staff could do with some training as they are too often looking at their phone screens rather than attending to customers. Again overall a very nice place to stay. Oh and location is PERFECT.
Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 1 night in Sep 2025

10/10 Excellent

jeanmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is perfect of you plan to go to hkg airport or hkg
Stayed 1 night in Sep 2025

8/10 Good

Kai Chiu Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but it is comfortable and very conveniently located.
Stayed 2 nights in Sep 2025

10/10 Excellent

CHOON HUAT

Liked: Cleanliness, staff & service, property conditions & facilities
Close to MTR .
Stayed 4 nights in Aug 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Stephen Ming Ho

Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen Ming Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

TAI KWAN

Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots bringing deliveries to the room.
Stayed 5 nights in Aug 2025

8/10 Good

TAI KWAN

Convenient location
Stayed 1 night in Aug 2025

6/10 Okay

damon

Traveled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

TAI KWAN

Liked: Staff & service
Room service menu is limited
Stayed 1 night in Jul 2025