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InterContinental Shenzhen

5.0 out of 5.0

Recent guest reviews

This is my favorite hotel in Shenzhen for many reasons, Location, staff service and the restaurants. The Breakfast buffet, the Brazilian restaurant was excellent. Welcome staff and front desk staffs are very efficient, you can feel their service is genuine. if I could name one staff for exceptional service, it's Christine Kasola, she goes all out to ensure check-in is smooth, fast and efficient. Ensures we're happy with the offered room. Also goes all out to ensures we are taken care throughout our stay. The hotel need to be congratulated for good staff training.

This hotel is just WOW! Great spacious resort with rooms spread over 3 blocks and 8 floors where all the facilities (breakfast, lobby etc) are located in the central block. - GORGEOUS ocean like swimming pool with artificial sand and a pirate ship - Located right across Shenzhen's biggest team park / folk resort and also a walking distance from 'windows to the world' , just a 20 minutes cab ride to the city centre. - The hotel is designed in a hardcore Spanish theme but no one there speaks Spanish, some don't speak English, or do but in a very low level. - The guys at the club lounge are just awesome and did their best to help us with any enquiry! Mavis Chen helped us with a restaurant reservation, Chuck Zhou always checked nothing is missing for us and Annie Liu the manager helped me with focusing on where to go on my day off. - The hotel has a huge gym, spa and hair salon, - Most of the days I had breakfast at the lounge but the one time I had it downstairs I was introduced to the Guangdong cuisine by shift manager John Ma who took the time to recommend me of local breakfast items. Overall this hotel is just amazing in so many levels I would go back there for a week vacation as soon as I can!

Went for a short business trip. A fine and comfortable stay. Food is excellent and they have a lot of variety on room service. Breakfast can be better with more vegetarian options available. Overall an excellent hotel

Beautiful big hotel,was there for the conference meeting with hua Wei and the front desk ,concierge provided me with excellent service and ideas of were I can go and most nearby places to visit .my was nice with big colleagues were happy with rooms they loved the round jacuzzi in the room . Thanks to Christine for her great work taking care of all of us we really had enjoyed and we are looking forward to come back again next year.

It's a huge hotel with lots of rooms spread around. The hotel is older but the pool is very well designed and maintained. Dry and hot sauna both available and hot tub. Spacious room, soft bed and fluffy pillows! Thoroughly enjoy the bed - helps with recovering jetlag quickly

Rooms are spacious and well furnished.Located near famous tourist spots like The Window of the World and Happy Valley.MTR station,Overseas China Town, is just one minute walk away so easy access to other places in Shenzhen.Staff are all well trained and helpful.Many restaurants available in hotel with high standard both in catering and service.Beautiful outdoor swimming pool as it is more like a beach than a pool as it has real sand from Hainan.Of course there is also indoor swimming pool and a jacuzzi.

Most unforgettable stay. Come with my colleague for three nights and we had the most amazing stay. We are ambassadors and we were given up grades which was very nice of them. The view in my room was fantastic. On top of that we had complimentary welcome drinks which was unexpected treat. The front desk was very welcoming and provided us with excellent service. Me and my colleague wanted to tour around the city and the concierge did a fantastic job, very kind and courteous to! They gave suggestions to us for good near by restaurant and some great night life spots. We will never forget the nice time we had at the hotel, the location is great and matched with a lovely atmosphere. I will be recommending this hotel to any of my friends or colleagues visiting Shenzhen!

i have always visited shenzhen city since its a great convenience from Hong kong,I have stayed in intercontinental for three times now,the service is great,met Christy who was a such a sweet heart and helped me a lot with recommendations of the great city and she made sure my room was up to my satisfaction , my room had a beautiful view,the sand beach pool,different kinds of restaurants,i also got a treat for my birthday like flowers,champagne and a birthday cake,memorable,intercontinental is such a great ambiance with a convenience of different tourist attractions like windows of the world,happy valley,OCT etc, I highly recommend Intercontinental to anyone planning to visit shenzhen,Thank you IC Hotel,looking forward for my next visit.

Stayed here for three days for a business trip. The room was very nice. It was large and had all the necessary amenities and a lot more. The bathroom, closet, tub, living area and bedroom were all huge. The separate shower and tub was nice. The TV worked well and had a reasonable number of English-language channels. We ate at the steak house and the Chinese restaurant. Again, both were very nice. I think the Chinese restaurant's food is better, but I tend to be more picky when it comes to steak. The grounds, work-out room, and the pools are all very nice, too. I used the gym for the bike and treadmill, but the pools looked so inviting I bought a swimsuit and goggles (both expectedly overpriced but nice) so I could swim. The outdoor pool especially would be nice for a family. There's a sand beach with kids playing and a very large swimming area beyond it. All in all, it is an impressive hotel.

Basically everything you need when traveling with family or on business. The staff is courteous and helpful. There are several restaurants in the hotel so variety is never an issue. The gyms and pools are huge and quite impressive. It's location is perfect for getting around Shenzhen and the metro station is literally 50 feet away. Highly recommended!

Room options

Premier Suite, 1 King Bed

King 1 | Sleeps 3

Club Room

King 1 | Full 1 | Sleeps 3

Club Room

King 1 | Full 1 | Sleeps 3

Superior Suite

King 1 | Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 1343 reviews