See all properties

InterContinental Shenzhen by IHG

5.0 star property

Choose dates to view prices

Photo gallery for InterContinental Shenzhen by IHG

Exterior
Beach/ocean view
Restaurant
Property amenity
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Overseas Chinese Town, Nan Shan District, Shenzhen, Guangdong, 518053
  • Place, Splendid China Folk Village
    ‪3 min walk‬
  • Place, Overseas Chinese Town
    ‪6 min walk‬
  • Place, Window of the World
    ‪9 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room

A hotel room with a bed, a nightstand, a lamp, and a tissue box.

Premium Room

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Pool View

A red sofa with multiple cushions, a standing lamp, a framed picture on the wall, and a small table with fruits.

Classic Room, 2 Twin Beds, Pool View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Pool View

View from room

Suite, Pool View

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Classic Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Terrace

Club Suite, 1 King Bed, Terrace | Living area | 55-inch LCD TV with digital channels, TV, DVD player

Club Suite, 1 King Bed, Terrace

  • 1388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a view of greenery outside.

Classic Room, 2 Twin Beds

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Classic Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Club Lounge Access

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access

A hotel room with two beds, a desk, a chair, a small table, and a view of greenery outside.

Classic Room, 2 Twin Beds, Club Lounge Access

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a nightstand, a lamp, and a tissue box.

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

View from room

Suite

  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a TV.

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Chinese Theme)

Suite (Chinese Theme) | Living area | 55-inch LCD TV with digital channels, TV, DVD player

Suite (Chinese Theme)

  • 1139 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Garden View

A red sofa with multiple cushions, a standing lamp, a framed picture on the wall, and a small table with fruits.

Classic Room, 2 Twin Beds, Garden View

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed (Joy Kids Uptopia)

A modern hotel room with a large bed, a seating area with cushions, a small table, and a shower area.

Family Room, 1 King Bed (Joy Kids Uptopia)

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Twin Beds (Joy Kids Uptopia)

A hotel room with two beds, a bench, a nightstand, and a wall clock.

Family Room, 2 Twin Beds (Joy Kids Uptopia)

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds (Joy Kids Uptopia)

A modern hotel room with a large bed, a desk, and a city view.

Family Suite, Multiple Beds (Joy Kids Uptopia)

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Room (Upgraded)

A hotel room with a bed, a nightstand, a lamp, and a tissue box.

Classic Room (Upgraded)

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Classic Room, 1 King Bed, Club Lounge Access, Garden View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 2 Twin Beds (Joy Kids Navigator AI Theme)

A hotel room with two beds, a red carpet, a wooden door, and a red-framed picture on the wall.

Basic Room, 2 Twin Beds (Joy Kids Navigator AI Theme)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room

A hotel room with a bed, a nightstand, a lamp, and a tissue box.

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

You may also like

Ad
Exterior

The Oct Harbour, Shenzhen - Marriott Executive Apartments

Nanshan
  • Pool
  • Kitchen
  • Washer
  • Dryer
8.8 out of 10, Excellent, 118 reviews
$154 nightly
The price is $164
Aug 2 - Aug 3
Total with taxes and fees
The Oct Harbour, Shenzhen - Marriott Executive Apartments

About the neighborhood

Shenzhen

Located in Nanshan, InterContinental Shenzhen by IHG is within a 5-minute walk of sights such as Splendid China Folk Village and He Xiangning Art Museum. This 540-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 8 restaurants.

What's nearby

  • Splendid China Folk Village - 3 min walk - 0.2 miles
  • Overseas Chinese Town - 6 min walk - 0.4 miles
  • He Xiangning Art Museum - 6 min walk - 0.4 miles
  • Window of the World - 9 min walk - 0.5 miles
  • Happy Valley - 19 min walk - 1.0 mile

Getting around

  • Splendid China Folk Village Station - 5 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪Club InterContinental - ‬8 min walk
  • ‪Mercado - ‬7 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪1949全鸭季 Duck De Chine - ‬4 min drive
  • ‪Calm Corner Coffee - ‬13 min walk

About this property

InterContinental Shenzhen by IHG

Guests of InterContinental Shenzhen by IHG have access to a private beach, a full-service spa, and an indoor pool. Self parking is available for CNY 60 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
55-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, minibars, and coffee makers are also standard.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a private beach, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Nanshan
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 286 reviews
$82 nightly
The price is $88
Aug 2 - Aug 3
Total with taxes and fees
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CNY 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 233.20 to 233.20 for adults and CNY 116.60 to 116.60 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Galleon Restaurant
  • Lounge 1982

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 233.2 to 233.2 for adults, and CNY 116.6 to 116.6 for children
  • Covered self parking fee: CNY 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 30.
  • Pool access available from 6:00 AM to 12:30 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

InterContinental Hotel Shenzhen
InterContinental Shenzhen
Shenzhen InterContinental
InterContinental Shenzhen Hotel
Intercontinental Shenzhen Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at InterContinental Shenzhen by IHG?

InterContinental Shenzhen by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Shenzhen by IHG?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at InterContinental Shenzhen by IHG on Aug 17, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of InterContinental Shenzhen by IHG?

This hotel is situated in Nanshan within a 10-minute walk of Window of the World, Splendid China Folk Village, and Overseas Chinese Town. You'll also find Happy Valley and Yitian Holiday Plaza less than a mile away.

Is there parking available at InterContinental Shenzhen by IHG?

Yes, secured parking is offered for CNY 60 per day with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at InterContinental Shenzhen by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages.

Are there luxury amenities available at InterContinental Shenzhen by IHG?

Yes, guests can indulge in luxuries such as an indoor pool, a private beach, and 8 restaurants at this hotel.

Does InterContinental Shenzhen by IHG have a casino on the premises?

No, InterContinental Shenzhen by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Shenzhen by IHG?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 6:00 AM and 12:30 AM and the seasonal pool will be open from May 01 until October 30.

Is InterContinental Shenzhen by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and 8 restaurants.

Does InterContinental Shenzhen by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does InterContinental Shenzhen by IHG have a restaurant that serves breakfast?

Yes, InterContinental Shenzhen by IHG has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Shenzhen by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Shenzhen by IHG.

Does InterContinental Shenzhen by IHG have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to InterContinental Shenzhen by IHG?

The closest major airport to InterContinental Shenzhen by IHG is Shenzhen Intl. Airport (SZX), which is 18.1 mi away (32 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 26.5 mi away (53-minute drive).

Are there rooms with balconies at InterContinental Shenzhen by IHG?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy garden and pool views.

Does InterContinental Shenzhen by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at InterContinental Shenzhen by IHG.

InterContinental Shenzhen by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 477 reviews
Rating 8 - Good. 147 out of 477 reviews
Rating 6 - Okay. 23 out of 477 reviews
Rating 4 - Poor. 14 out of 477 reviews
Rating 2 - Terrible. 5 out of 477 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best of the crop of SZ classic Western hotels, which had a recent refreshing Spain-theme facelift. With its convenient location and stunning views, it’s an ideal retreat for families with kids.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Brandon Bor-Sheng

Liked: Cleanliness, property conditions & facilities, room comfort
Very creative and fresh breakfast selections, especially the fruit juice bar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious hotel. Really nice room. Helpful staff. Close to Splendid China and Windows of the World theme parks.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

LK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort-style hotel in city. Good location right in front of subway exit. Big establishment. It uses bold color. Room is spacious. Many breakfast varieties. You can overlook the fishpond while having your breakfast. It’s very relaxing. Overall experience is wonderful. Staff are helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lok Yan

Liked: Cleanliness, staff & service, amenities
The staff were very very helpful and hospitable, this staff, Ms Dafne, was especially nice and responsive to all our requests. She speaks perfect English and she’s always so friendly and helpful. The room is clean and it was a pleasant stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, Laurie was very nice and helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Kim Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to an Metro stop which is very convenient.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

corrado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Hermanus

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Terribly poor Wi-Fi for range and speed across the entire venue apart from in the lobby
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Mar 2024
Verified

8/10 Good

rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked it. Breakfast is great. Kids outdoor swimming facility is great.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Junfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service from the front desk. Baby facilities were furnished.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special thanks to Yuki She gave us amazing service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Chi Han Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jan 2025
Verified

8/10 Good

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Very good, just a bit of smelly cigaret stench when i got to the room.
Stayed 11 nights in May 2025
Verified

10/10 Excellent

kyu

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic all across the board. Thank you to the GM and the entire staff. 🙏
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is super nice. Especially Lcey she know the date is our kids birthday. She help us organize and line up a warm decoration and schedule. Our kid have a really good time at the hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wyetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, specially thanks to the staff in business centre. Thank you LALA for advising to me giving comment here.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve the room for 3 people and add breakfast option, but only offer 2 breakfast on the spot. Expedia should have clear communication with hotel, the hotel don’t honor the breakfast offer
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

The room was big and spacious with a great view of the gardens. The bathroom was very luxurious. The soundproofing was not good, you could hear other guests talking and water running. Breakfast was good. The decoration in public areas was a bit tacky but maybe we didn’t look at the pictures properly before coming.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

A Sheung Yan

Liked: Cleanliness
Disliked: Staff & service
Poor staff service. Check in, they said can not find my reservation. Checking for long time, contact other staffs before they find my reservation. Is embarrassing. Furthermore, at breakfast they asked us to be seating next door because not enough space. After 30 mins, clean up lady told us this section will be close you need to leave now. We asked her can you please move us back to the cafe so we can continue our breakfast. She said is not her job. We got kicked out for being nice and agree to dine in a place away from the buffet set up.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

MAN TO MARCUS

Disliked: Cleanliness, staff & service
poor service with luggage
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Wei Man

Liked: Staff & service, property conditions & facilities, room comfort

The room is not clean

The fruit knife was used and was not replaced when the room was cleaned.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Wai Ling Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐是自助形式，食物品種多任你選擇、還有新鮮榨果汁任你提供。 房間和浴室很清潔，浴缸很大，有浴鹽提供, 玩完一天，可以享受浸浴，真係非常享受。 酒店設備齊全，有室內和室外泳池，還有人造沙灘、健身中心，做完運動又可以享受桑拿或蒸氣浴。 晚上我們到酒店的中餐廳，餸菜都滿意。 今次住宿，真係非常滿意。👍
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ka Pik

Liked: Cleanliness, staff & service, amenities
酒店很好，周年紀念把我們房間升級了。酒店環境、配套也很好，適合一家大小或情侶來渡假。 泳池很大，也有人造沙灘，這裡休息消閒都很舒服。 酒店早餐非常豐盛，選擇多、味道很好！有自選鮮榨果汁，出乎意料！小朋友可到前台拿魚糧，有餵魚活動。一致滿分，謝謝管家Lucy 的安排，下次會再來！
Stayed 1 night in Nov 2025

More to Explore