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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
VIP Access

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Exterior
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬
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Room options

View all photos for 1 King Standard Room High Floor

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1 King Standard Room High Floor

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • Free WiFi

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • City view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

Suite, 1 Bedroom, Club Lounge Access, City View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Standard High Floor

1 King Bed Standard High Floor | Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds Standard

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Upgrade Premium Room

Upgrade Premium Room | Premium bedding, down comforters, minibar, in-room safe

Upgrade Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Futian within a short walk of Coco Park Shopping Center, Crowne Plaza Shenzhen Futian by IHG is within a mile (2 km) of other popular sights such as Shenzhen Convention and Exhibition Center. This 4.5-star hotel welcomes guests with 391 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Shenzhen and also close to Huaqiangbei.

What's nearby

  • Shenzhen Civic Center - 11 min walk - 0.6 miles
  • Shenzhen Convention and Exhibition Center - 14 min walk - 0.8 miles
  • Shenzhen Lianhuashan Park - 14 min walk - 0.8 miles
  • Shenzhen Library - 16 min walk - 0.9 miles
  • Shenzhen Central Park - 2 min drive - 1.6 miles

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪The Brew - ‬2 min walk
  • ‪McDonald's (麦当劳) - ‬1 min walk
  • ‪东方宫中国兰州牛肉拉面 - ‬1 min walk
  • ‪渔语鱼活鱼餐厅(皇庭广场店) - ‬1 min walk
  • ‪CoCo壱番屋 CoCo Ichibanya - ‬1 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

At Crowne Plaza Shenzhen Futian by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for CNY 480 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center by IHG
Futian
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 361 reviews
$87 nightly
The price is $93
Jul 5 - Jul 6
Total with taxes and fees
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 292.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Shenzhen Futian by IHG?

Crowne Plaza Shenzhen Futian by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Shenzhen Futian by IHG?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian by IHG on Jun 21, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crowne Plaza Shenzhen Futian by IHG?

This hotel is situated in Futian within a short 6-minute walk of Coco Park Shopping Center and also 17 minutes on foot from Shenzhen Civic Center. You'll also find Huanggang Border Crossing and Huaqiangbei within a short drive.

Will I be able to park at Crowne Plaza Shenzhen Futian by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Crowne Plaza Shenzhen Futian by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and a bar/lounge at this hotel.

Does Crowne Plaza Shenzhen Futian by IHG feature a casino?

No, Crowne Plaza Shenzhen Futian by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Shenzhen Futian by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crowne Plaza Shenzhen Futian by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including 3 restaurants and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Crowne Plaza Shenzhen Futian by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Shenzhen Futian by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Shenzhen Futian by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Shenzhen Futian by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Shenzhen Futian by IHG.

Are there connecting rooms at Crowne Plaza Shenzhen Futian by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Shenzhen Futian by IHG?

The closest major airport to Crowne Plaza Shenzhen Futian by IHG is Shenzhen Intl. Airport (SZX), which is 22 mi away (32 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 28.9 mi away (49-minute drive).

Can I book a room with a balcony at Crowne Plaza Shenzhen Futian by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Shenzhen Futian by IHG.

Does Crowne Plaza Shenzhen Futian by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Shenzhen Futian by IHG if you plan to say "I do" during your trip.

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 762 reviews
Rating 8 - Good. 288 out of 762 reviews
Rating 6 - Okay. 73 out of 762 reviews
Rating 4 - Poor. 21 out of 762 reviews
Rating 2 - Terrible. 9 out of 762 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, great location and excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary Sin Wah

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JARRYD

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the shower was fantastic
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jenny

Great location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

YA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff which helps you when you need it. I’ll definitely consider to stay here again if I’m in Shenzhen.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Adama

Liked: Cleanliness, staff & service, amenities
Room, staff and location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price and superb premises
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lay

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christine Oi-Wan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful and friendly. I will return next time.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and plenty of staff with strong English to help us
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Chen-Hsun

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel . Stay second time .
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yashan

Liked: Cleanliness, staff & service, property conditions & facilities
On the day right AFTER I checked out, I couldn’t find my booking to Hong Kong Airport terminal. A lady at the front desk kindly helped me with finding my booking from the app on my phone. Greatly appreciated!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of Futian Shenzhen
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Room in good condition. Staff is friendly and well trained
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ruixiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Huanggang Port to catch an airport bus which took less than an hour.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

siew

Good location
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel with best staff service.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Geena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious family room
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024

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